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Birmingham Luxury Motors

Birmingham, AL

4.8
1,204 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,204 reviews

September 20, 2024

Jimmy was a great help during my process. No pressure, easy going, and very professional! I’d recommend asking for him right through the door! More

by Marque Gresham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JaDarrien Brundage
Sep 22, 2024 -

Birmingham Luxury Motors responded

Marque, It's fantastic to hear that Jimmy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 17, 2024

Very poor car purchase experience. Had a car shipped and they did not complete the work that I paid them for. They also drove the car over 100 miles after I paid $500.00 at Audi dealer More

by Tdmreifsteck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tracey Smelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Wlodyga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Louima
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Valiente-Sanchez
Sep 19, 2024 -

Birmingham Luxury Motors responded

We're sorry that you didn't have a completely satisfying visit. Hello Todd, Thank you for reaching out and providing feedback. Thank you for considering us as a place to do business. We want to apologize for the experience you are describing in your feedback. Feedback is how we grow and continue to provide our community of customers with the best possible experience. Thank you for your positive feedback of one of our newest additions to the team. Our Sales Specialist Kenneth. With the concern that were mentioned. We see here that there was communication every step of the way. We took the vehicle of interest to a third party dealership as instructed. They made a mistake of telling you the wrong repair order on the vehicle. So, we agreed that we would repair three rims for you, and replace the fourth one, because we could not repair it. We sent receipts as requested to prove that we did the work to your vehicle. In addition, we had to test drive the vehicle to make sure it was safe to transported. Again, we apologize for any inconvenience. We really appreciated your business.

September 04, 2024

Kenneth was extremely pleasant, courteous, knowledgeable, and professional in helping me find a vehicle to suit my needs. Thank you, Kenneth, for the easy interaction. More

by rjlee1963
Recommend Dealer
Yes
Employees Worked With
Kenneth Valiente-Sanchez
Sep 04, 2024 -

Birmingham Luxury Motors responded

Thank you so much for your excellent review! We are so glad that Kenneth had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 04, 2024

Everyone here really seems to know their stuff, and they were very good-natured about the fact that my lender took absolutely forever. Communication was great, especially with Kenneth, my salesperson, who w More

by Jo
Recommend Dealer
Yes
Employees Worked With
Andy Louima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Valiente-Sanchez
Sep 04, 2024 -

Birmingham Luxury Motors responded

Here at Birmingham Luxury Motors, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 03, 2024

Great attention paid to cleanliness of the vehicles. I was also impressed with the selection. Quick purchasing process! More

by Guy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Birmingham Luxury Motors responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

August 31, 2024

Great deal they got me in and out with no hassle I recommend anybody to this place More

by cpickens1999agmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Louima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Birmingham Luxury Motors responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Birmingham Luxury Motors! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

August 30, 2024

Jimmy was friendly, yet professional! Our purchase was laid back, went very quickly and smoothly. Very happy with the experience all the way around! Look forward to enjoying my new Mazda More

by lorrijean50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Birmingham Luxury Motors responded

Thank you, Lorrijean! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Birmingham Luxury Motors. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

August 30, 2024

Jimmy was great to work with! No pressure and very helpful. Will be back to see him next time we are in market for a new car. More

by Adam.seal120@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Birmingham Luxury Motors responded

Thank you, Adam, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jimmy and our team, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

August 29, 2024

Big thanks to Jimmy Adams! I couldn't be happier with my like-new Pacifica van! Thank you, Jimmy! 😊👍 More

by barbhamel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Birmingham Luxury Motors responded

Thank you so much for choosing Birmingham Luxury Motors! Please let Jimmy know if we can be of any more assistance. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

August 23, 2024

Jimmy was easy to work with and did not pressure us into buying a car. More

by brian-hatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Birmingham Luxury Motors responded

Thank you, Brian, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jimmy and our team, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

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