Billy Howell Ford Lincoln

No car guys here Stopped by while looking for a car for daughter as she goes off to college. Unfortunately, Phil was up front on the lot so my typical tealth mode of Stopped by while looking for a car for daughter as she goes off to college. Unfortunately, Phil was up front on the lot so my typical tealth mode of evaluating cars face to face was thwarted. Why is it that car sales people think they have to help someone "look"? So as I peruse the Focus and Fiesta, Phil is blabbering on telling me what my daughter needs. As I asked questions about the cars this Phil asks me if I am Secret Ford Shopper. So then I asked if there was a Focus or Fiesta with a manual transmission. The Phil proceeds to object and says "your daughter does not want that and you taking yourself out of the market". Then I ask him "what do you have with a dual clutch transmission?" He has no clue what that is and after some consternation says "is that the little levers on the steering wheel? That's too expensive for you". Now the reason I stopped by was to look at a manual Focus shown as being in stock. The 1 liter model. I asked Phil three times if had heard of this car and said no. So I said "I guess I'll stick to German cars". Later that same day, I bought a new '17 VW Golf Sportwagon with 4-Motion and a 6-speed manual. She loves the car. Phil never asked what my daughter was driving now, never really asked any questions. But he was sure good a telling me what he thought I needed. Ive resided in the area for 23 years. In that time, I have bought over 8 new cars. I visited Billy Howell on each of the purchases. They always disappoint and I buy elsewhere. More

Great car purchase experience We worked with Dennis Aronson. He was great to work with. Fairly laid back and easy to work with. Not the usually high pressure tactics. I'd recommend We worked with Dennis Aronson. He was great to work with. Fairly laid back and easy to work with. Not the usually high pressure tactics. I'd recommend the dealership! More

Great help even late on Sunday I went to see Randy late on a Sunday. He gladly waited with me and showed me just what I wanted. So far, on day 2, I am a very happy F-150 owner. Than I went to see Randy late on a Sunday. He gladly waited with me and showed me just what I wanted. So far, on day 2, I am a very happy F-150 owner. Thanks to Randy for making it so easy. More

Happy! Happy! Happy! We had the best time purchasing our 2017 Ford Expedition. Everyone was especially gracious and made us feel not only like we were all great friends, b We had the best time purchasing our 2017 Ford Expedition. Everyone was especially gracious and made us feel not only like we were all great friends, but more like family. The real bonus was to drive away in one of the most beautiful, reliable and distinctive SUV's in the world. More

Great Experience at Billy Howell Very smooth transaction ,were very well heard ,that helped optimize our time at the dealership . Dennis was great sales person and showed us exactly Very smooth transaction ,were very well heard ,that helped optimize our time at the dealership . Dennis was great sales person and showed us exactly what we wanted , wa sprout and very friendly. More

Great service group Tom Longerbeam took good care of me both before the appointment and during. My wait time was minimal and the service was done well. Highly recommended Tom Longerbeam took good care of me both before the appointment and during. My wait time was minimal and the service was done well. Highly recommended. More

Love our new F150 Joe was extremely helpful and respectful of our time. We felt no hard sell pressure at any time, and we appreciate Joe's friendliness and personal app Joe was extremely helpful and respectful of our time. We felt no hard sell pressure at any time, and we appreciate Joe's friendliness and personal approach. More