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Bill Penney Toyota

Huntsville, AL

3.0
797 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 797 reviews

June 23, 2022

My only experience there is with the service department. Erin was AWESOME, she made my first experience there very nice. She made me feel comfortable and went above and beyond to make my first Service AWES More

by Davidmaze322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
June 20, 2022

Asim Cejvanovic is a great salesman. He got us in a new car that we love and can afford. Go see Asim at Bill Penny Toyota of Huntsville if you want a good deal on a quality vehicle. More

by Gypsytaylor2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Cejvanovic
June 12, 2022

They gauge used car prices well above the MSRP. Their prices are not reasonable compared to dealerships within a 1-hour driving radius. I've found better deals with CarMax, and they ship cars to Hu More

by HSVnative
Recommend Dealer
No
Employees Worked With
I'll Respectfully Keep Their Name Anonymous
May 31, 2022

Excellent service. People really treated you like family. I bought a new car and they all did everything they could so I will be happy with my car. We even had prayer More

by melisaveme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Jackson
May 31, 2022

Service department the past three times With an appointment has had me wait 5+ hours. They will not update you without you asking upfront and tell you, when you come it will be just a few hours. Ex More

by NJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General
May 16, 2022

Great service department. Been using for 22 years--they kept my 1999 4runner running for 20 years. Now have 2020 RAV4 that was purchased at BillPenny and Delmon Davis has ta More

by tbstackhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delmon Davis in the Service Department, Hunter Johnson
May 06, 2022

Good service from Jeremy he really helped me alot to understand my new toyota rav 4 hybrid. Thanks Jeremy in sales department! More

by munnyjoshi1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeremy
May 02, 2022

Unprofessional. I pointed out they tried to sell me a 7 seat SUV instead of 8 passenger. Manager Sidney Johnson and sales person Jeffery Stephens then dismissed my c More

by Ms. Atkins
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sidney Johnson
May 02, 2022

My daughter bought a used vehicle with around 112k miles from them last year which is "as is". The vehicle was not a Toyota which perhaps compounds things. But before her 30 days were up, she came in to h More

by Deeply concerned
Recommend Dealer
No
Employees Worked With
Curtis
April 28, 2022

Bought my 2022 Toyota Tacoma in January, they charged well over MSRP! Brought in today 04/28/22 for a free oil change, two and a half hours later after going to the service desk to get my truck and leave More

by boblevesque48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter Johnson
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