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Bill Penney Toyota

Huntsville, AL

3.0
797 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 797 reviews

September 02, 2022

I just bought a car at Bill Penny Toyota Huntsville and i was helped my Juan (Lito) Lugo and he was very helpful and did everything to make sure I could drive away with an awesome deal. I will recommend thi More

by Cesar Granobles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan (Lito) Lugo
September 02, 2022

This was my second purchase from Bill Penney, and was probably the best of the two experiences (the first one was great as well, for the record). Kevin has been working with me for the past 4 months to g More

by Btcvaldosta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Diaz
August 31, 2022

Billy Bell was my salesman and he was excellent. Very attentive to my requirements in a car. He made my buying experience great! I will definitely refer my friends and family! More

by Bbrbell3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Bell
August 18, 2022

Very professional very courteous thank you Conner Grinstead for explaining what you do on each service and the mileage span More

by dalewestbrook09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Johnson
August 03, 2022

If I could give a zero start I would. I was convince by a sale associate and sales manager to purchase this Camry after doing weeks of research. I placed a $1000 non-fundable out of inven More

by mom2payton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris Martin (zero stars) Jon Bongiovanni (zero stars) Chris Raper (1 star) Conner Grinstead (3 stars) James Jackson (3 stars) Mario Miller (5 stars)
July 25, 2022

They are the first dealership that has actually been able to work with my credit without a huge down payment. They went out of their way to make sure I got approved and was happy with the car I got. Could no More

by tabbyluvswonka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pears,Robert, and Sledge,Robert
July 13, 2022

Overcharged! Took my 2015 Toyota Highlander (2.7 liter engine) in for oil change. Estimated cost was $97.70. Total cost $123.60. Invoice states that they put in 7 More

by Sfjski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Neveau
July 12, 2022

Special shout out to Rachel and the entire Service Department @ Bill Penney. My 2021 RAV 4 is my first Toyota experience and I continue to tell everyone because of the exceptional service I get from More

by Celesta Freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
July 11, 2022

Horrible service I waited in a room for 2 hours and then they tried to get me to stay after I was livid.. I don’t care if they were the only dealership in town… I WOULD WALK BEFORE I BUY A CAR FROM THEM! More

by Mdeniseweber
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hunter Johnson
June 29, 2022

Fast prompt service. Erin is one of the best service advisors I have had at Bill Penney and I will use it in the future. More

by sodbuster3459
Recommend Dealer
Yes
Employees Worked With
Erin
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