Bill Penney Toyota

Our intentions were to check out the possibility of trading in our 2010 Toyota Highlander (with which we were completely satisfied) to get a 2011 or 2012 Toyota Sienna just to have the extra room (come trading in our 2010 Toyota Highlander (with which we were completely satisfied) to get a 2011 or 2012 Toyota Sienna just to have the extra room (comes in handy with two kids when you travel a lot). The trade-in evaluation was quick and painless and the "haggle" over the pricing of the Toyota Sienna was quick and to the point. They offered a fair value for my trade and a decent price on the 2011 Sienna we ware looking at. The actual process of buying the vehicle was very quick and flowed very well from beginning to end. The service transition from sales to finance and back to sales for completion was handled very well and we were left waiting for a very minimal amount of time. The services offered and the customer service received made a difference to us in this buying process. We have a family friend that runs a Toyota dealership and we usually buy all our cars from there since everything is handled before we even arrive and we simply sign the paperwork. We decided to try it at our local dealership and were definitely NOT disappointed. Good job Bill Penny Toyota! More

I tell everyone about the great service I recevied from Bill Penny. Jamie Guerrier was the salesman and i couldnt ask for a better person to do bussiness with . the whole staff was very nice to me and my Bill Penny. Jamie Guerrier was the salesman and i couldnt ask for a better person to do bussiness with . the whole staff was very nice to me and my family, More

The first day we just looked at vehicles - got information to reveiw before we did a test drive. Will was most helpful - answered all our questions, easy to talk with, a relaxed meeting. The nex information to reveiw before we did a test drive. Will was most helpful - answered all our questions, easy to talk with, a relaxed meeting. The next day we returned to test drive two models. Once again, he was very informative - helped us to compare the two. We were appreciative that it was not a high pressure meeting. When he realized we were trying to decide, he left us alone to discuss it. Once our decision was made, he was efficient getting all the paper work done and getting a good interest rate. Buying a new vehicle these days is a major purchase and a huge decision. Will helped to make that acquisition a positive one. I would highly reccomend Bill Penney Toyota as a dealership - and maybe you will get Will Conner as your salesman! More

Jason and the entire team did an excellent job selling me my first Toyota. Top notch salesman and value added to the dealership! Would recommend to all! Vr LTC Gregory K. Haywood my first Toyota. Top notch salesman and value added to the dealership! Would recommend to all! Vr LTC Gregory K. Haywood More

I bought a CPO vehicle. I am satisfied with the professionalism of the dealership. It was an easy experience. The inventory was good (you have lots of choices). The customer handling was good. I wi professionalism of the dealership. It was an easy experience. The inventory was good (you have lots of choices). The customer handling was good. I will definitely recommend this dealership. More

This was not my first great experience with Bill Penny but I had forgotten how they all go above and beyond what you would expect, especially my sales rep Venson Lett. From the start he was very helpful i but I had forgotten how they all go above and beyond what you would expect, especially my sales rep Venson Lett. From the start he was very helpful in helping me choose the best vehicle for my needs. With all the vehicles they have on there lot it is amazing how he knows all of them inside and out. Thanks again Venson keep up the great work. I'll see you in a few years. More

What is usually a very tedious job turned out to be a What is usually a very tedious job turned out to be a very enjoyable experience. Tyler really knew all aspects of every model that I was interested What is usually a very tedious job turned out to be a very enjoyable experience. Tyler really knew all aspects of every model that I was interested in. I was impressed with his knowledge. I never felt pressured one way or the other, which was a refreshing change from other dealerships. All employees were very courteous, knowledgeable and helpful. I would not hesitate to buy another Toyota and also recommend Bill Penney Toyota. More

Dewayne, our salesman, was very helpful in finding the Prius closest matching what we were looking for. He also gave us the best price of the dealers we had contacted, without the high pressure often asso Prius closest matching what we were looking for. He also gave us the best price of the dealers we had contacted, without the high pressure often associated with buying a new car. When we set up appointments with him, he was ready for us when we got there. (A word of caution: be very knowledgeable of the value of your trade-in by knowing the options it has and understanding the definitions of the conditions used in the evaluation. The used car person evaluating it will try to low-ball.) When we took delivery, Gregg, their technical person, spent considerable time going over the technical features, particularly the blue-tooth phone setup, the navigation system, and the dashboard information. Even though we were driving an older Prius, many changes/improvements had been made; and this was a big help in us getting started. More

DeWayne Webb was more than likely one of the nicest salesmen there is in the world. We are an older couple, very set in our ways, and he kept us happy. Bill Penney was a very nice dealer and we would salesmen there is in the world. We are an older couple, very set in our ways, and he kept us happy. Bill Penney was a very nice dealer and we would recommend them a d Dewayne Webb to anybody. We live in Abilene, Texas and have a beautiful Toyota Highlander to drive home. Thank you, Dewayne Webb Eldon and Karen Finney More

Stopped by on Saturday afternoon and bought my new car that afternoon. Tommy Terrell new I wasn't quite sure what I wanted, so he drove us around looking at all the cars on the lot. Tommy knows his prod that afternoon. Tommy Terrell new I wasn't quite sure what I wanted, so he drove us around looking at all the cars on the lot. Tommy knows his product, if he didn't think it was something I would like, he would cover both the pros and cons and let me think it through and was very patient as my wife and I discussed these. We kept coming back to the new 2012 Camry SE, one of the new Black Metallic ones. It paint job was incredible, the leather interior really nice, and the space in the trunk, seemed like it should have been in a much bigger car. Tommy, took us on a test drive, not just around the block like so many dealers, but on various types of roads that were near the dealership so we could get a feel for the ride and noise levels. Tommy was great and let the car sell itself, even telling us to check the XLE before we made a decision because it had some features that he knew I might like. He didn't try to push any particular car. Finally, when I decided the car I wanted, he ran several different options for financing, so we could see various monthly payments. If you want a new car, go to Bill Penney and see Tommy, he will help you find the right car at the right price. This was our second car we have purchased at Bill Penney and from Tommy Terrell. In a couple of years when we need a new car for one of our kids to take to college, we will be back to Bill Penney and Tommy. More