Bill Penney Toyota

Tyler,I want to thank you again for your time and help with me finding the Tacoma that I had been hoping to find, automatic, 4 wheel drive, and dark blue metallic. I am very happy with my purchase of the with me finding the Tacoma that I had been hoping to find, automatic, 4 wheel drive, and dark blue metallic. I am very happy with my purchase of the 2012 Regular Cab Tacoma. More

I went to the used car side of the dealership and met Mike Mendez. I told him I was interested in an SUV and he asked if I knew anything about the Mitsubishi Outlander and I said no. He showed me the v Mike Mendez. I told him I was interested in an SUV and he asked if I knew anything about the Mitsubishi Outlander and I said no. He showed me the vehicle and said I'd get a lot of vehicle for the price. I drove it and had to think about the vehicle because I had a RAV4 in mind. I came back a few days later and this time went to the new car sales department and told them that I was looking for Mike Mendez, since I had already talked with him. I was told Mike was with a customer and couldn't assist me, so Frank Munoz came and talked to me about the quality of the RAV4 compared to other SUV's. I told him I'd like to drive one so he showed me some models on the lot and I picked one to test drive. When I returned I knew the RAV4 was the vehicle I wanted. We then looked at the rest of the inventory and I decided on a Pearl White one. Frank was very cordial and didn't pressure me into anything. I bought the car right then and the process was easy and without stress. Thank you Mike and Frank. I'll be back again. More

Our intentions were to check out the possibility of trading in our 2010 Toyota Highlander (with which we were completely satisfied) to get a 2011 or 2012 Toyota Sienna just to have the extra room (come trading in our 2010 Toyota Highlander (with which we were completely satisfied) to get a 2011 or 2012 Toyota Sienna just to have the extra room (comes in handy with two kids when you travel a lot). The trade-in evaluation was quick and painless and the "haggle" over the pricing of the Toyota Sienna was quick and to the point. They offered a fair value for my trade and a decent price on the 2011 Sienna we ware looking at. The actual process of buying the vehicle was very quick and flowed very well from beginning to end. The service transition from sales to finance and back to sales for completion was handled very well and we were left waiting for a very minimal amount of time. The services offered and the customer service received made a difference to us in this buying process. We have a family friend that runs a Toyota dealership and we usually buy all our cars from there since everything is handled before we even arrive and we simply sign the paperwork. We decided to try it at our local dealership and were definitely NOT disappointed. Good job Bill Penny Toyota! More

I tell everyone about the great service I recevied from Bill Penny. Jamie Guerrier was the salesman and i couldnt ask for a better person to do bussiness with . the whole staff was very nice to me and my Bill Penny. Jamie Guerrier was the salesman and i couldnt ask for a better person to do bussiness with . the whole staff was very nice to me and my family, More

The first day we just looked at vehicles - got information to reveiw before we did a test drive. Will was most helpful - answered all our questions, easy to talk with, a relaxed meeting. The nex information to reveiw before we did a test drive. Will was most helpful - answered all our questions, easy to talk with, a relaxed meeting. The next day we returned to test drive two models. Once again, he was very informative - helped us to compare the two. We were appreciative that it was not a high pressure meeting. When he realized we were trying to decide, he left us alone to discuss it. Once our decision was made, he was efficient getting all the paper work done and getting a good interest rate. Buying a new vehicle these days is a major purchase and a huge decision. Will helped to make that acquisition a positive one. I would highly reccomend Bill Penney Toyota as a dealership - and maybe you will get Will Conner as your salesman! More

Jason and the entire team did an excellent job selling me my first Toyota. Top notch salesman and value added to the dealership! Would recommend to all! Vr LTC Gregory K. Haywood my first Toyota. Top notch salesman and value added to the dealership! Would recommend to all! Vr LTC Gregory K. Haywood More

I bought a CPO vehicle. I am satisfied with the professionalism of the dealership. It was an easy experience. The inventory was good (you have lots of choices). The customer handling was good. I wi professionalism of the dealership. It was an easy experience. The inventory was good (you have lots of choices). The customer handling was good. I will definitely recommend this dealership. More

This was not my first great experience with Bill Penny but I had forgotten how they all go above and beyond what you would expect, especially my sales rep Venson Lett. From the start he was very helpful i but I had forgotten how they all go above and beyond what you would expect, especially my sales rep Venson Lett. From the start he was very helpful in helping me choose the best vehicle for my needs. With all the vehicles they have on there lot it is amazing how he knows all of them inside and out. Thanks again Venson keep up the great work. I'll see you in a few years. More

What is usually a very tedious job turned out to be a What is usually a very tedious job turned out to be a very enjoyable experience. Tyler really knew all aspects of every model that I was interested What is usually a very tedious job turned out to be a very enjoyable experience. Tyler really knew all aspects of every model that I was interested in. I was impressed with his knowledge. I never felt pressured one way or the other, which was a refreshing change from other dealerships. All employees were very courteous, knowledgeable and helpful. I would not hesitate to buy another Toyota and also recommend Bill Penney Toyota. More

Dewayne, our salesman, was very helpful in finding the Prius closest matching what we were looking for. He also gave us the best price of the dealers we had contacted, without the high pressure often asso Prius closest matching what we were looking for. He also gave us the best price of the dealers we had contacted, without the high pressure often associated with buying a new car. When we set up appointments with him, he was ready for us when we got there. (A word of caution: be very knowledgeable of the value of your trade-in by knowing the options it has and understanding the definitions of the conditions used in the evaluation. The used car person evaluating it will try to low-ball.) When we took delivery, Gregg, their technical person, spent considerable time going over the technical features, particularly the blue-tooth phone setup, the navigation system, and the dashboard information. Even though we were driving an older Prius, many changes/improvements had been made; and this was a big help in us getting started. More