Back

Bill Penney Toyota

Huntsville, AL

3.0
798 Reviews

4808 University Dr NW

Huntsville, AL

35816

Directions

By Type

Showing 798 reviews

January 19, 2012

If it wasn't for Mr. Douglas' professionalism and prior military service, I wouldn't have leased the vehicle. I have been looking for a vehicle since 29 Dec 11; everywhere I went; I was treated by ove More

by eloyav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEORGE DOUGLAS
Jan 20, 2012 -

Bill Penney Toyota responded

Thank you for the great comments. We appreciate your business. Cindy Huet Customer Experience Director

January 18, 2012

I worked with Donny Strawn in purchasing 2 cars. He was very helpful and helped make the experience straight forward with few hassles. I was able to get the purchase completed much sooner than I expected. More

by tecumseh01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
Jan 18, 2012 -

Bill Penney Toyota responded

We appreciate your business and you taking the time to comment. Cindy Huet Customer Experience Director

January 10, 2012

Trell Barnes was very helpful and friendly. He helped me immediately and answered all my initial questions. Then he asked me all the right questions to help me find the perfect car for me. He introduced me More

by rmejia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trell Barnes
Jan 10, 2012 -

Bill Penney Toyota responded

Thanks for the great comments. We appreciate your business and the fact that you will recommend Trell and Bill Penney Toyota. Cindy Huet Customer Experience Director

January 08, 2012

This was the best experience I've ever had in buying a vehicle. I didn't feel pressured into buying something I didn't want. And we had the best salesman too. Nolan Ryan found us a great deal on a grea More

by lindalou22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Ryan
Jan 09, 2012 -

Bill Penney Toyota responded

We appreciate your business and thank you for all the great comments about Nolan. Cindy Huet Customer Experience Director

January 05, 2012

Consumer Reports magazine influences which cars we consider and past experience generally drives us to the dealerships that we want to do business with. Both led us to Bill Penney Toyota for our purc More

by rudigerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oshiro
Jan 05, 2012 -

Bill Penney Toyota responded

Thanks for the great feedback. We appreciate your business. Cindy Huet Customer Experience Director

January 05, 2012

I have purchased three Corollas from Bill Penney Toyota. Each visit to the dealership has been a good experience. However, I have to say that my visit to Bill Penney Toyota on December 15, 2011, had to be More

by Caseylinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Boothe
Jan 09, 2012 -

Bill Penney Toyota responded

Thanks for the great review! We appreciate your business Cindy Huet Customer Experience Director

January 02, 2012

Bill Penney Toyota of Huntsville is an awesome car dealership! John and Jamie are a top quality sales tandem and are a pleasure to work with. They both handled all aspects of the sales process in a More

by kennrap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coldeway, Jamie Guerriero
Jan 03, 2012 -

Bill Penney Toyota responded

Thank you for the great comments. We truly appreciate your business. Cindy Huet Customer Experience Director

December 28, 2011

This is the 5th vehicle I have purchased from Bill Penney Toyota, lst one being in 1994. I have had very good service of the lst four... lst one being an Oldsmobile & others Toyotas, so I went over t More

by projacct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell, Drew, Roberto
Dec 29, 2011 -

Bill Penney Toyota responded

Thank you for the great comments. We truly appreciate your business. Cindy Huet Customer Experience Director

December 26, 2011

I found this vehicle on Auto trader.com , online and contacted the dealer. They told me the condition of the vehicle, and stated the problems it had, and the cost to fix it. The salesmen went out of his More

by sbohle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Guierra??
Dec 26, 2011 -

Bill Penney Toyota responded

Thank you for the comments. We appreciate your business. Cindy Huet Customer Experience Director

December 23, 2011

Bob Fitzgerald, our salesman, did a great job locating the vehicle we wanted. Since we are 160 miles from his dealership, Bob handled all the preliminaries with me by phone. When we were ready to pick up More

by DapperDaveTheRave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzgerald
Dec 26, 2011 -

Bill Penney Toyota responded

Bob is a true asset to Bill Penney Toyota. Thank you for taking the time to give us a review. Cindy Huet Customer Experience Director

...
74
...