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Bill Penney Toyota

Huntsville, AL

3.1
795 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 795 reviews

January 08, 2012

This was the best experience I've ever had in buying a vehicle. I didn't feel pressured into buying something I didn't want. And we had the best salesman too. Nolan Ryan found us a great deal on a grea More

by lindalou22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Ryan
Jan 09, 2012 -

Bill Penney Toyota responded

We appreciate your business and thank you for all the great comments about Nolan. Cindy Huet Customer Experience Director

January 05, 2012

Consumer Reports magazine influences which cars we consider and past experience generally drives us to the dealerships that we want to do business with. Both led us to Bill Penney Toyota for our purc More

by rudigerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oshiro
Jan 05, 2012 -

Bill Penney Toyota responded

Thanks for the great feedback. We appreciate your business. Cindy Huet Customer Experience Director

January 05, 2012

I have purchased three Corollas from Bill Penney Toyota. Each visit to the dealership has been a good experience. However, I have to say that my visit to Bill Penney Toyota on December 15, 2011, had to be More

by Caseylinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Boothe
Jan 09, 2012 -

Bill Penney Toyota responded

Thanks for the great review! We appreciate your business Cindy Huet Customer Experience Director

January 02, 2012

Bill Penney Toyota of Huntsville is an awesome car dealership! John and Jamie are a top quality sales tandem and are a pleasure to work with. They both handled all aspects of the sales process in a More

by kennrap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coldeway, Jamie Guerriero
Jan 03, 2012 -

Bill Penney Toyota responded

Thank you for the great comments. We truly appreciate your business. Cindy Huet Customer Experience Director

December 28, 2011

This is the 5th vehicle I have purchased from Bill Penney Toyota, lst one being in 1994. I have had very good service of the lst four... lst one being an Oldsmobile & others Toyotas, so I went over t More

by projacct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Terrell, Drew, Roberto
Dec 29, 2011 -

Bill Penney Toyota responded

Thank you for the great comments. We truly appreciate your business. Cindy Huet Customer Experience Director

December 26, 2011

I found this vehicle on Auto trader.com , online and contacted the dealer. They told me the condition of the vehicle, and stated the problems it had, and the cost to fix it. The salesmen went out of his More

by sbohle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Guierra??
Dec 26, 2011 -

Bill Penney Toyota responded

Thank you for the comments. We appreciate your business. Cindy Huet Customer Experience Director

December 23, 2011

Bob Fitzgerald, our salesman, did a great job locating the vehicle we wanted. Since we are 160 miles from his dealership, Bob handled all the preliminaries with me by phone. When we were ready to pick up More

by DapperDaveTheRave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzgerald
Dec 26, 2011 -

Bill Penney Toyota responded

Bob is a true asset to Bill Penney Toyota. Thank you for taking the time to give us a review. Cindy Huet Customer Experience Director

December 22, 2011

I would say that overall, my experience was ok. Dealing with Donny was a joy. He actually picked me up at the airport on his day off to sell me a car. That's just outstanding. (You rock, Donny.) However, t More

by spalding97
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donny Strawn
December 22, 2011

I normally HATE the process of buying a car, which is one of the reasons I drove my Toyota Highlander for almost 200,000 miles - that, plus it was a great, trouble-free car. Since I moved to Huntsville afte More

by Shirley Whitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug George
Dec 26, 2011 -

Bill Penney Toyota responded

Thank you for all the positive comments. We appreciate your business. Cindy Huet Customer Experience Director

December 21, 2011

The entire purchasing process at Bill Penney is exceptional...from meeting and talking with Mr. Penney and Zach, being greeted by Nick Lanza, working with Venson in sales (is always a pleasure), Dr More

by Frank De Luca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VENSON LETT
Dec 21, 2011 -

Bill Penney Toyota responded

Thank you for the wonderful comments and for taking the time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

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