
Bill Penney Toyota
Huntsville, AL
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If it wasn't for Mr. Douglas' professionalism and prior military service, I wouldn't have leased the vehicle. I have been looking for a vehicle since 29 Dec 11; everywhere I went; I was treated by ove military service, I wouldn't have leased the vehicle. I have been looking for a vehicle since 29 Dec 11; everywhere I went; I was treated by overbearing and not so professional sale persons. Mr. Douglas was quick, knowledgeable about the product; he demonstrated integrity, and his customer focused demeanor was very effective to get by business. More
I worked with Donny Strawn in purchasing 2 cars. He was very helpful and helped make the experience straight forward with few hassles. I was able to get the purchase completed much sooner than I expected. very helpful and helped make the experience straight forward with few hassles. I was able to get the purchase completed much sooner than I expected. More
Trell Barnes was very helpful and friendly. He helped me immediately and answered all my initial questions. Then he asked me all the right questions to help me find the perfect car for me. He introduced me immediately and answered all my initial questions. Then he asked me all the right questions to help me find the perfect car for me. He introduced me to the managers in order to get a good price on the car. He made the process very simple and fast. I would 100% recommend him! More
This was the best experience I've ever had in buying a vehicle. I didn't feel pressured into buying something I didn't want. And we had the best salesman too. Nolan Ryan found us a great deal on a grea vehicle. I didn't feel pressured into buying something I didn't want. And we had the best salesman too. Nolan Ryan found us a great deal on a great 4Runner and made the entire process easy. I was very pleased with the vehicle and we bought it that day. I will recommend Bill Penney Toyota to all my friends! More
Consumer Reports magazine influences which cars we consider and past experience generally drives us to the dealerships that we want to do business with. Both led us to Bill Penney Toyota for our purc consider and past experience generally drives us to the dealerships that we want to do business with. Both led us to Bill Penney Toyota for our purchase of a 2012 Highlander Limited. Dan was very good to us and helped us choose the car that best fit our needs and desires. A very pleasant experience from start to finish. More
I have purchased three Corollas from Bill Penney Toyota. Each visit to the dealership has been a good experience. However, I have to say that my visit to Bill Penney Toyota on December 15, 2011, had to be Each visit to the dealership has been a good experience. However, I have to say that my visit to Bill Penney Toyota on December 15, 2011, had to be the best one so far. Nick Boothe, the salesman that helped me, was a pleasure to talk to. He went out of his way to get me the best deal on my car. He didn't try to talk me into buying a car that I could not afford. Everyone I spoke with that day was so very nice. They all made me feel like I was not just only a customer, but also a friend. More
Bill Penney Toyota of Huntsville is an awesome car dealership! John and Jamie are a top quality sales tandem and are a pleasure to work with. They both handled all aspects of the sales process in a dealership! John and Jamie are a top quality sales tandem and are a pleasure to work with. They both handled all aspects of the sales process in a courteous, knowledgeable and professional manner. They were very forthcoming with information on the vehicles that we shopped and ultimately purchased. I would rate our overall experience as 5 stars. If you are in the market for a car and would like a no-pressure environment with great people to work with then give them a try. When we go to buy our next vehicle we will start there first. Thanks again for a great experience! More
This is the 5th vehicle I have purchased from Bill Penney Toyota, lst one being in 1994. I have had very good service of the lst four... lst one being an Oldsmobile & others Toyotas, so I went over t Penney Toyota, lst one being in 1994. I have had very good service of the lst four... lst one being an Oldsmobile & others Toyotas, so I went over there mainly as a result of an email received to consider trading my '07 4Runner for this '11 4Runner. Everyone I have dealt with has been very friendly, considerate and easy to work with. Also, I have found employees in service department to be very considerate and helpful. More
I found this vehicle on Auto trader.com , online and contacted the dealer. They told me the condition of the vehicle, and stated the problems it had, and the cost to fix it. The salesmen went out of his contacted the dealer. They told me the condition of the vehicle, and stated the problems it had, and the cost to fix it. The salesmen went out of his way to help and answer any questions. He was very friendly and patient with my many questions and concerns. We made a gentelmen's agreement after i made a down payment and we set on a price-that if there were any undisclosed problems that the deal would be void. I bought a ticket and flew in from Houston. My salesmen picked me up at the airport. After looking over the van it was found to have several more serious problems- rear seal leeks. I met with the sales mgr and he agreed to honor his word and the dealer covered the $1000 cost to have their service dept fix the problem. After fixing it they found another seals leaked , so they fixed that as well. I was very impressed with their integrity and honesty. After the vehicle was fixed it was done to perfection, and i was able to drive the vehicle home to Houston. I would recommend this dealership to anyone More
Bob Fitzgerald, our salesman, did a great job locating the vehicle we wanted. Since we are 160 miles from his dealership, Bob handled all the preliminaries with me by phone. When we were ready to pick up the vehicle we wanted. Since we are 160 miles from his dealership, Bob handled all the preliminaries with me by phone. When we were ready to pick up the vehicle, Bob came in on his day off to walk us through the intricacies of the vehicle, and ride with my wife for her test drive. All told it was a very rewarding experience working with Bob. More