Bill Penney Toyota

I had a wonderful experience with this dealership. They are so patient. I was not pushed or forced to get something I really didn’t want. They patiently waited for me to make up my mind. They helped me get are so patient. I was not pushed or forced to get something I really didn’t want. They patiently waited for me to make up my mind. They helped me get into my dream car, a 2012 Toyota Camry. More

The following is a copy of the email I sent to Bill Penney Toyota's Customer Service Director: Ms. Huet, I would like to compliment Bill Penney Toyota on the fast, customer service-oriented, affo Penney Toyota's Customer Service Director: Ms. Huet, I would like to compliment Bill Penney Toyota on the fast, customer service-oriented, affordable experience I had this morning. A few days ago, I made a request online for repair service on my 2002 Toyota Corolla and received a call from Service Advisor Carrie Beckman very shortly afterwards. She was positive, knowledgeable, friendly and answered all of my questions to my satisfaction. I requested an engine tune-up as well as installation on a new interior door handle plus a new windshield washer tank. This morning, I arrived at the shop and to my surprise Carrie was assigned to carry me through the entire service process. Boy, did she make things easy for me. I appreciate the value of someone taking care of my business from the "cradle to the grave". I was especially happy with how fast the shop completed my service. I expected to wait a good 3 hours. I even brought my lunch with me while I sat in the waiting room. Luckily, they had me out of there in in 1.5 hours! I feel the pricing was very fair for services rendered. That's always important, you know! By the way, I also appreciated the service waiting room being comfortable and clean. The two big screen TVs mounted on the wall as well Wi-fi access made me feel like I was in a livingroom. This is a nice change of pace compared to the dirty, cramped, and boring waiting rooms I've become accustomed to in the past years. Overall, I would call this experience exceptional. I plan to recommend Bill Penney Toyota Service Center to my family and friends! More

Great experience,although I was buying a less expensive used car they treated me as a important customer.Very good service, in and out with the paper work completed quickly and most importantly PROPERLY! used car they treated me as a important customer.Very good service, in and out with the paper work completed quickly and most importantly PROPERLY! More

I always thought that I could get a better deal by purchasing my vehicles out of town or out of state. I was pleasantly surprised when Bill Penney Toyota was able to give me a deal better than the com purchasing my vehicles out of town or out of state. I was pleasantly surprised when Bill Penney Toyota was able to give me a deal better than the competitive quote I had received from another dealership. I was also pleased when I heard the interest rate that Toyota was able to offer. It not only beat the other dealership, but it also beat the local credit union's rates. This is the first time I have purchased a Toyota product and I was very impressed with the options and offers available. The entire staff was very nice to work with and they were very thorough with familiarizing the customer with the car's options. I was drawn to the Camry for its gas mileage, resell value, and dependability. My plans are to keep this car for over 100,000 miles. My cars in the past have never made it to that point. I hope my Toyota will live up to its potential and my expectations. More

We gave Bill Penney Toyota a 5/5 rating. John Coldewey was the most professional car salesman we have ever worked with. He was friendly, helpful, and did not pressure us whatsoever. He dedicated as much was the most professional car salesman we have ever worked with. He was friendly, helpful, and did not pressure us whatsoever. He dedicated as much time as was necessary to help us find the right car for us and to get financing for it. The car was a fair price to begin with; we did not have to haggle him down, as is so common at other dealerships. Incredible car buying experience; we would and will recommend this dealer, and particularly John to anyone needing to buy a car! More

My experience at Bill Penney Toyota was a pleasant one; and that why I rated the dealership great. The sales staff was professional. The showroom was a good environment to conduct business. and that why I rated the dealership great. The sales staff was professional. The showroom was a good environment to conduct business. More

If it wasn't for Mr. Douglas' professionalism and prior military service, I wouldn't have leased the vehicle. I have been looking for a vehicle since 29 Dec 11; everywhere I went; I was treated by ove military service, I wouldn't have leased the vehicle. I have been looking for a vehicle since 29 Dec 11; everywhere I went; I was treated by overbearing and not so professional sale persons. Mr. Douglas was quick, knowledgeable about the product; he demonstrated integrity, and his customer focused demeanor was very effective to get by business. More

I worked with Donny Strawn in purchasing 2 cars. He was very helpful and helped make the experience straight forward with few hassles. I was able to get the purchase completed much sooner than I expected. very helpful and helped make the experience straight forward with few hassles. I was able to get the purchase completed much sooner than I expected. More

Trell Barnes was very helpful and friendly. He helped me immediately and answered all my initial questions. Then he asked me all the right questions to help me find the perfect car for me. He introduced me immediately and answered all my initial questions. Then he asked me all the right questions to help me find the perfect car for me. He introduced me to the managers in order to get a good price on the car. He made the process very simple and fast. I would 100% recommend him! More