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Bill Penney Toyota

Huntsville, AL

3.0
798 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 798 reviews

February 07, 2012

I contacted dealer on the internet and got all the info on the car I wanted and a excellent price was quoted. Went to dealer for test drive and was able to negociate a better deal. Sale's person was very h More

by waynekost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM KILGORE, GREG GARRISON
Feb 13, 2012 -

Bill Penney Toyota responded

We truly appreciate your business. Thank you for the great comments. Cindy Huet Customer Experience Director

February 05, 2012

Deon Johnson would be one of the best people we have ever had dealings with. he cares what you think. He wants to be sure you are happy. If you have a problem he wants to fix it. we had a death in the famil More

by Paul and sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon Johnson
Feb 13, 2012 -

Bill Penney Toyota responded

I am glad that you had a pleasant buying experience. Thank you for the comments. Our thoughts and prayers are with your family during this time. Cindy Huet Customer Experience Director

February 02, 2012

The overall buying experience was very good. Jason listened to our needs and wants and he took the time to explain the features of the different Camery's. Jason treated us like he valued our business More

by tsudberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Boykin
Feb 13, 2012 -

Bill Penney Toyota responded

Thank you for the great comments. We appreciate your business. Cindy Huet Customer Experience Director

January 29, 2012

I had a wonderful experience with this dealership. They are so patient. I was not pushed or forced to get something I really didn’t want. They patiently waited for me to make up my mind. They helped me get More

by bnp185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolen Ryan
Jan 30, 2012 -

Bill Penney Toyota responded

The 2012 Camry is amazing! Thank you for taking the time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

January 28, 2012

The following is a copy of the email I sent to Bill Penney Toyota's Customer Service Director: Ms. Huet, I would like to compliment Bill Penney Toyota on the fast, customer service-oriented, affo More

by kristin_bigham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Beckman
Jan 30, 2012 -

Bill Penney Toyota responded

Thank you for letting us know about your great experience. We truly appreciate your business. Cindy Huet Customer Experience Director

January 25, 2012

Great experience,although I was buying a less expensive used car they treated me as a important customer.Very good service, in and out with the paper work completed quickly and most importantly PROPERLY! More

by PHIL T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Guerriero
Jan 27, 2012 -

Bill Penney Toyota responded

Thank you for taking the time to write a review of our dealership. We truly appreciate your business. Cindy Huet Customer Experience Director

January 24, 2012

experience started out great offered great trade in price and was nice until the final papers was signed. i had some tag issues and it was like they didnt have time nor wanted or cared to help me. especially More

by bradripcord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve brase
January 24, 2012

I always thought that I could get a better deal by purchasing my vehicles out of town or out of state. I was pleasantly surprised when Bill Penney Toyota was able to give me a deal better than the com More

by Regina Abell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kilgore
Jan 24, 2012 -

Bill Penney Toyota responded

We thank you for the comments and wanted to let you know how much we appreciate your business! Cindy Huet Customer Experience Director

January 21, 2012

We gave Bill Penney Toyota a 5/5 rating. John Coldewey was the most professional car salesman we have ever worked with. He was friendly, helpful, and did not pressure us whatsoever. He dedicated as much More

by Andiham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coldewey
Jan 23, 2012 -

Bill Penney Toyota responded

We appreciate your business and thank you for the great comments about John and our dealership. Cindy Huet Customer Experience Director

January 20, 2012

My experience at Bill Penney Toyota was a pleasant one; and that why I rated the dealership great. The sales staff was professional. The showroom was a good environment to conduct business. More

by jdyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzgerald, Mr Kilgore
Jan 23, 2012 -

Bill Penney Toyota responded

We appreciate your business and thank you for the comments. Cindy Huet Customer Experience Director

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