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Bill Penney Toyota

Huntsville, AL

3.2
792 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 792 reviews

January 24, 2012

experience started out great offered great trade in price and was nice until the final papers was signed. i had some tag issues and it was like they didnt have time nor wanted or cared to help me. especially More

by bradripcord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve brase
January 24, 2012

I always thought that I could get a better deal by purchasing my vehicles out of town or out of state. I was pleasantly surprised when Bill Penney Toyota was able to give me a deal better than the com More

by Regina Abell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kilgore
Jan 24, 2012 -

Bill Penney Toyota responded

We thank you for the comments and wanted to let you know how much we appreciate your business! Cindy Huet Customer Experience Director

January 21, 2012

We gave Bill Penney Toyota a 5/5 rating. John Coldewey was the most professional car salesman we have ever worked with. He was friendly, helpful, and did not pressure us whatsoever. He dedicated as much More

by Andiham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coldewey
Jan 23, 2012 -

Bill Penney Toyota responded

We appreciate your business and thank you for the great comments about John and our dealership. Cindy Huet Customer Experience Director

January 20, 2012

My experience at Bill Penney Toyota was a pleasant one; and that why I rated the dealership great. The sales staff was professional. The showroom was a good environment to conduct business. More

by jdyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzgerald, Mr Kilgore
Jan 23, 2012 -

Bill Penney Toyota responded

We appreciate your business and thank you for the comments. Cindy Huet Customer Experience Director

January 19, 2012

If it wasn't for Mr. Douglas' professionalism and prior military service, I wouldn't have leased the vehicle. I have been looking for a vehicle since 29 Dec 11; everywhere I went; I was treated by ove More

by eloyav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEORGE DOUGLAS
Jan 20, 2012 -

Bill Penney Toyota responded

Thank you for the great comments. We appreciate your business. Cindy Huet Customer Experience Director

January 18, 2012

I worked with Donny Strawn in purchasing 2 cars. He was very helpful and helped make the experience straight forward with few hassles. I was able to get the purchase completed much sooner than I expected. More

by tecumseh01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
Jan 18, 2012 -

Bill Penney Toyota responded

We appreciate your business and you taking the time to comment. Cindy Huet Customer Experience Director

January 10, 2012

Trell Barnes was very helpful and friendly. He helped me immediately and answered all my initial questions. Then he asked me all the right questions to help me find the perfect car for me. He introduced me More

by rmejia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trell Barnes
Jan 10, 2012 -

Bill Penney Toyota responded

Thanks for the great comments. We appreciate your business and the fact that you will recommend Trell and Bill Penney Toyota. Cindy Huet Customer Experience Director

January 08, 2012

This was the best experience I've ever had in buying a vehicle. I didn't feel pressured into buying something I didn't want. And we had the best salesman too. Nolan Ryan found us a great deal on a grea More

by lindalou22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Ryan
Jan 09, 2012 -

Bill Penney Toyota responded

We appreciate your business and thank you for all the great comments about Nolan. Cindy Huet Customer Experience Director

January 05, 2012

Consumer Reports magazine influences which cars we consider and past experience generally drives us to the dealerships that we want to do business with. Both led us to Bill Penney Toyota for our purc More

by rudigerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oshiro
Jan 05, 2012 -

Bill Penney Toyota responded

Thanks for the great feedback. We appreciate your business. Cindy Huet Customer Experience Director

January 05, 2012

I have purchased three Corollas from Bill Penney Toyota. Each visit to the dealership has been a good experience. However, I have to say that my visit to Bill Penney Toyota on December 15, 2011, had to be More

by Caseylinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Boothe
Jan 09, 2012 -

Bill Penney Toyota responded

Thanks for the great review! We appreciate your business Cindy Huet Customer Experience Director

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