Bill Penney Toyota

I had a great service experience at Bill Penny Toyota in Huntsville, AL. Right when I pulled up they were very helpful and really seemed to be interested in getting my car serviced and getting me on my way, Huntsville, AL. Right when I pulled up they were very helpful and really seemed to be interested in getting my car serviced and getting me on my way, which works great for my schedule. Their waiting area equiped with wi-fi was nice and very clean and I was able to get a lot of work done waiting on my car. Their prices are very competitive with other dealerships in my area and I didn't feel like they were trying to sell me a bunch of things I didn't need. The two guys I dealt with there were very nice and a manager even came out and answer a question I had the counter gentalman couldn't answer. Over-all I had a great experience and will always go to Bill Penny in the future for any on my cars needs. I was also very impresses they explain everything they did were I could understand it. More

The sales staff was one of the most helpful groups of people I have ever had the pleasure of dealing with. They answered every question I had and even answered a few I didn't have to ask. I will definate people I have ever had the pleasure of dealing with. They answered every question I had and even answered a few I didn't have to ask. I will definately do business with them in the future and highly recommend them to anyone else looking for a great vehicle at a great price. More

The overall friendliness of every employee we met was very good.We were treated with utmost kindness.This was our first visit and it had a nice Down Home feel with a Sweet touch of Southern Hospitality.T very good.We were treated with utmost kindness.This was our first visit and it had a nice Down Home feel with a Sweet touch of Southern Hospitality.Thanks to everyone.Ralph & Martha McCollum More

My wife and I had an extremely pleasant experience with our recent lease of a RAV4 from Bill Penney Toyota. Our salesman, Tyler Roth, was very personable, polite, and very knowledgeable on the features of our recent lease of a RAV4 from Bill Penney Toyota. Our salesman, Tyler Roth, was very personable, polite, and very knowledgeable on the features of the RAV4. Could not have had a better salesman. Our time with the Business Manager, Drew Huber, was equally a pleasant experience was also very personable, polite, and very knowledgeable of the conditions of our lease. All in all, this was an excellent experience. More

I have purchased 3 vehicles from Bill Penney preowned in the last 2 years. The last one had a wheel bearing issue that was apparently not covered by the 30 day warranty but after talking with the customer the last 2 years. The last one had a wheel bearing issue that was apparently not covered by the 30 day warranty but after talking with the customer experience department they agreed to fix the problem. Would recommend and plan do use in the future if need be. More

We researched the cars we were interested in extensively and after test driving several Toyotas on 3 separate occasions we settled on the Toyota Highlander. Mr. Kilgore was very helpful and did not try to and after test driving several Toyotas on 3 separate occasions we settled on the Toyota Highlander. Mr. Kilgore was very helpful and did not try to rush our decision making. He had lots of patience and did not make us feel that we were taking up too much of his time even though he knew that Toyota was not the only car we were test driving. The initial quote we received from him was detailed enough to know what each item cost. I contacted several Toyota dealers online and requested quotes prior to negotiating with Bill Penney. I felt that Mr. Kilgore was willing to negotiate and feel that we received a fair price. We were happy with the way that we were treated and we felt that we would receive the same exceptional treatment from their service department so we purchased the Highlander there although they were not the lowest price (nor the highest). When we went to pick up the car the next day they had washed, cleaned, and filled it up with gas. Also, someone sat in the car with us and set-up the hands-free Bluetooth for us, explained how it worked, and explained how everything (and every knob) on the dashboard worked. We were very pleased with this extra service. More

I contacted dealer on the internet and got all the info on the car I wanted and a excellent price was quoted. Went to dealer for test drive and was able to negociate a better deal. Sale's person was very h on the car I wanted and a excellent price was quoted. Went to dealer for test drive and was able to negociate a better deal. Sale's person was very helpfull and curteouse It was the best exsperience I ever had buying a new car. More

Deon Johnson would be one of the best people we have ever had dealings with. he cares what you think. He wants to be sure you are happy. If you have a problem he wants to fix it. we had a death in the famil had dealings with. he cares what you think. He wants to be sure you are happy. If you have a problem he wants to fix it. we had a death in the family the day we picked up the car and he was all about how we were doing and did we need anything, he also called us to say he was praying for us. So I tip my hat to mr. Johnson!!! Paul and Sharon Binkley More

The overall buying experience was very good. Jason listened to our needs and wants and he took the time to explain the features of the different Camery's. Jason treated us like he valued our business listened to our needs and wants and he took the time to explain the features of the different Camery's. Jason treated us like he valued our business and he also treated us like a friend that he had known for many years. Thank You Jason!!! More