Bill Penney Toyota

Vence and your whole team were wonderful to work with. From the test drive to the purchase; they were helpful and informative. I will definitely recommend Bill Penney to all my friends and family. From the test drive to the purchase; they were helpful and informative. I will definitely recommend Bill Penney to all my friends and family. More

I was very happy with the service that I received at the dealership. They were courteous and did not over pressure me to make this purchase. I liked the information that they provided me and their respons dealership. They were courteous and did not over pressure me to make this purchase. I liked the information that they provided me and their responses to my questions were clear and easy to understand. I particularly liked the service to set-up the phone in the car and the availability of their personnel to work through any difficulities I might have with the operation of the systems. More

We were very satisfied with our experience at Bill Penney Toyota. We stopped by to look, found what we were looking for and were treated and accommodated well. Vehicle selection was a little sparse, our vehi Toyota. We stopped by to look, found what we were looking for and were treated and accommodated well. Vehicle selection was a little sparse, our vehicle had to be ordered, which wasn't a big deal. The management and sales team were not forceful, and gave us time to make our decision, which was much appreciated. We will look to Bill Penney again for future vehicle purchases. More

I had a great service experience at Bill Penny Toyota in Huntsville, AL. Right when I pulled up they were very helpful and really seemed to be interested in getting my car serviced and getting me on my way, Huntsville, AL. Right when I pulled up they were very helpful and really seemed to be interested in getting my car serviced and getting me on my way, which works great for my schedule. Their waiting area equiped with wi-fi was nice and very clean and I was able to get a lot of work done waiting on my car. Their prices are very competitive with other dealerships in my area and I didn't feel like they were trying to sell me a bunch of things I didn't need. The two guys I dealt with there were very nice and a manager even came out and answer a question I had the counter gentalman couldn't answer. Over-all I had a great experience and will always go to Bill Penny in the future for any on my cars needs. I was also very impresses they explain everything they did were I could understand it. More

The sales staff was one of the most helpful groups of people I have ever had the pleasure of dealing with. They answered every question I had and even answered a few I didn't have to ask. I will definate people I have ever had the pleasure of dealing with. They answered every question I had and even answered a few I didn't have to ask. I will definately do business with them in the future and highly recommend them to anyone else looking for a great vehicle at a great price. More

The overall friendliness of every employee we met was very good.We were treated with utmost kindness.This was our first visit and it had a nice Down Home feel with a Sweet touch of Southern Hospitality.T very good.We were treated with utmost kindness.This was our first visit and it had a nice Down Home feel with a Sweet touch of Southern Hospitality.Thanks to everyone.Ralph & Martha McCollum More

My wife and I had an extremely pleasant experience with our recent lease of a RAV4 from Bill Penney Toyota. Our salesman, Tyler Roth, was very personable, polite, and very knowledgeable on the features of our recent lease of a RAV4 from Bill Penney Toyota. Our salesman, Tyler Roth, was very personable, polite, and very knowledgeable on the features of the RAV4. Could not have had a better salesman. Our time with the Business Manager, Drew Huber, was equally a pleasant experience was also very personable, polite, and very knowledgeable of the conditions of our lease. All in all, this was an excellent experience. More

I have purchased 3 vehicles from Bill Penney preowned in the last 2 years. The last one had a wheel bearing issue that was apparently not covered by the 30 day warranty but after talking with the customer the last 2 years. The last one had a wheel bearing issue that was apparently not covered by the 30 day warranty but after talking with the customer experience department they agreed to fix the problem. Would recommend and plan do use in the future if need be. More

We researched the cars we were interested in extensively and after test driving several Toyotas on 3 separate occasions we settled on the Toyota Highlander. Mr. Kilgore was very helpful and did not try to and after test driving several Toyotas on 3 separate occasions we settled on the Toyota Highlander. Mr. Kilgore was very helpful and did not try to rush our decision making. He had lots of patience and did not make us feel that we were taking up too much of his time even though he knew that Toyota was not the only car we were test driving. The initial quote we received from him was detailed enough to know what each item cost. I contacted several Toyota dealers online and requested quotes prior to negotiating with Bill Penney. I felt that Mr. Kilgore was willing to negotiate and feel that we received a fair price. We were happy with the way that we were treated and we felt that we would receive the same exceptional treatment from their service department so we purchased the Highlander there although they were not the lowest price (nor the highest). When we went to pick up the car the next day they had washed, cleaned, and filled it up with gas. Also, someone sat in the car with us and set-up the hands-free Bluetooth for us, explained how it worked, and explained how everything (and every knob) on the dashboard worked. We were very pleased with this extra service. More