Bill Penney Toyota

Jason Boykin made the process of buying a new car as easy as possible. We were in and out within a few hours with a beautiful new car for the price we wanted. He didn't try to sell us just any car. He wanted as possible. We were in and out within a few hours with a beautiful new car for the price we wanted. He didn't try to sell us just any car. He wanted us to be sure and get the car we wanted for a price within our range. He went over all of the car details, and was very helpful, and trustworthy. More

Mr. Kilgore and his compadres did a magnificent job. From initial contact via email to driving out the door, everything was professionally and courteously done. Total time I spent at the dealership wa From initial contact via email to driving out the door, everything was professionally and courteously done. Total time I spent at the dealership was about 90 minutes. Agreed price was correctly entered on all forms, checkout of the operation of the vehicle and accessories was completed by highly knowledgeable individual and vehicle was detailed, filled with fuel and provided to me quickly and efficiently. I have highest regard for the Bill Penney Team. Tom Kahlert Huntsville, Alabama More

Beware of the follow through from this dealership. After buying a new Camry I couldn't get the dealership to follow through in contacting my insurance carrier after they said they would take care of it. I buying a new Camry I couldn't get the dealership to follow through in contacting my insurance carrier after they said they would take care of it. I contacted them on 2 different occasions last week via their on-line instant messenger and was told someone would get back with me - the only contact was 3 different phone calls from a call center asking me if I was interested in purchasing a car (???) After a full week passed I finally gave up on them and took care of the issue myself. Because of this I rate them on the same level as most other dealerships who lack follow through. More

I leased a 2012 Toyota Camry LE. I have always used Bill Penney Service Department for my Toyota servicing needs. Always freindly, quality service. The employees my wife and I worked with, Ramsee Miller and Penney Service Department for my Toyota servicing needs. Always freindly, quality service. The employees my wife and I worked with, Ramsee Miller and Brent Ferdinand, were Outstanding. They were extremely helpful, courteous, and willing to go the extra mile (make the extra effort) to address our questions, concerns and needs. TradeIn Vehicle Payoff process was a little slow. It took over 21 days for the payment to be received and credited. Certified funds not used. Overall My wife and I felt the experience was very good and working with these employees was simply a pleasure. More

Jason was an awesome salesman. He was very knowledgable of the vehicle we were intrested in as well as very easy to talk to. He was our age and understood where we were financially and was willing to fight of the vehicle we were intrested in as well as very easy to talk to. He was our age and understood where we were financially and was willing to fight the numbers to get us closer to where we wanted to be. We wanted to see a couple different vehicles that I'd done my research on and he was still able to show me some features I didn't know about. Overall I'm glad I stopped in and checked them out. They are friendly and seem to be good people. More

Just went to look, but were so impressed with the salesperson, the inventory and the deal we decided to go ahead and buy the car. salesperson, the inventory and the deal we decided to go ahead and buy the car. More

Got the car in that we wanted for a price we were willing to pay. The people at the dealership let me do the shopping and did not harass me constantly through the buying process. to pay. The people at the dealership let me do the shopping and did not harass me constantly through the buying process. More

They had the Prius that I wanted with the features that I wanted. Color was okay. Test-drive was okay. Sound-quietness was very good in city. Sound-quietness on highway at 65mph was average to good. There wanted. Color was okay. Test-drive was okay. Sound-quietness was very good in city. Sound-quietness on highway at 65mph was average to good. There are a lot of features. Learning all of them will take time. A suggestion is to install something like Apple's Sari so the drive can call up application features without pushing buttons, taking the incorrect decision tree path, and taking the driver's eyes off the road. The salesperson, Charles, was great. The Business Manager, Craig was great. The Finance Manger was great. The lady Customer Opinion person was great. The person, Michael, who taught my wife and I about the features was great. He was knowledgeable and patient. For improvement, he should let the customer push the buttons. They will retain more that way. This rating process is taking far too long. One signin and one rating should be all that is required. Making it this complicated, this lengthy, this many times to signon and you are asking for people to just quit. That will bias your results. More

Our experience with Donny at Bill Penney Toyota was great! He was very friendly and not pushy at all. We liked him and his way of helping us find the right car. Thanks! great! He was very friendly and not pushy at all. We liked him and his way of helping us find the right car. Thanks! More