Bill Penney Toyota

I HAVE PURCHASED SEVERAL VEHICLES OVER THE YEARS AND NEEDLESS TO SAY I WISH NOW THAT THEY ALL WERE FROM THIS DEALERSHIP. THEY ARE FRIENDLY, COURTEOUS, KNOWLEDGEABLE, AND AT LEAST TO THIS POINT VERY HONE NEEDLESS TO SAY I WISH NOW THAT THEY ALL WERE FROM THIS DEALERSHIP. THEY ARE FRIENDLY, COURTEOUS, KNOWLEDGEABLE, AND AT LEAST TO THIS POINT VERY HONEST I BELIEVE. THEY ARE NOT PUSHY AND TRY TO HELP FIND EXCATLY WHAT I WANT IN THE PRICE RANGE THAT I WANTED. WHEN I TOLD THE SALESMAN (OWEN COX) THAT I WANTED A CRIMSON COLOR HE NEVER TRIED TO SELL ME A GREEN ONE. THIS MAY NOT MEAN MUCH TO ANYONE ELSE BUT TO ME IT IS MY MONEY THAT I AM SPENDING AND I JUST WANT WHAT I WANT. I WOULD HAVE EVEN COME BACK LATER HAD THEY NOT HAD WHAT I (MY WIFE LOVED) WANTED. THANKS AGAIN BILL PENNY TOYOTA. I WILL BE BACK. JOHN DAVID KARR.. More

I would like to give a GREAT BIG SHOUT OUT TO RAMSEE for a Job Well done. My husband and I came into Bill Penney already knowing what we wanted and how much we wanted to pay for a car. Mr. Miller came out a a Job Well done. My husband and I came into Bill Penney already knowing what we wanted and how much we wanted to pay for a car. Mr. Miller came out and just blow our mind on how much knowledge he new about the 2012 Limited Avalon and it was GREAT, and that made our buying experience so easy. Somethings we talked about, I guest I wasn't about to get, but; for the most of it I am happy with my NEW BLIZZARD WHITE 2012 LIMITED AVALON. Thanks Ramsee keep up the good work. MY GOD CONTINUE TO BLESS YOU :) More

The sales associate was "on top of things" when interest my was sparked to purchase another Toyota. After the credit check, it seemed to diminish. He did not return call or answer e- things" when interest my was sparked to purchase another Toyota. After the credit check, it seemed to diminish. He did not return call or answer e-mail. Cindy, AWESOME PERSON, called to follow up and set an appointment for the very next day! I met with my sales associate, who demonstrated a little more interest than before. Finance Dept. was GREAT! The car was cleaned up nicely. The young man that went over the manuals,and explained where to locate info was GREAT! A lingering question still has not been addressed, "Where are the car mats? A new car should have car mats in them." It has been since April 28. How long does it take? I do love my Corolla, as I did my previous one- bought from Bill Penny Toyota. More

Nolan Ryan was my salesman. He was very friendly and professional. I had just totaled a 2010 Camry and was pretty upset. He walked me through the steps of my new car purchase and explained everything professional. I had just totaled a 2010 Camry and was pretty upset. He walked me through the steps of my new car purchase and explained everything to me. I feel like he got me a good deal, and I am really enjoying my 2012 Camry. He even returned my rental car for me! I would also like to thank Bill Penney's finance manager. I'm sorry I don't remember his name, but he was great as well. I would definately recommend this dealership. Fellow soldiers: they are pro military! More

My daughter leased a 2012 Camry a few weeks ago and we liked hers so much my husband and I decided to lease one too! Thanks to both Trell and Brent for making both of our buying experiences easy. We hav liked hers so much my husband and I decided to lease one too! Thanks to both Trell and Brent for making both of our buying experiences easy. We have purchased 2 used cars and this is our 2nd new car from Bill Penney in the last 5 years. Everyone we have had contact with in all the departments have been very friendly. More

This is my first Toyota and now it will be my only vehicle of choice. Just want to give a shout out to the great team down at Bill Penney. From the time I got there at 0745, Brent Ferdinand was at my vehicle of choice. Just want to give a shout out to the great team down at Bill Penney. From the time I got there at 0745, Brent Ferdinand was at my side talking to me like I was a long time friend. My sales guru Dewayne Webb, Mr Webb spent the better part of his day working with me to get me in the right vehicle. David Cantrell thank you for your time and understanding to my situation. Last guy I saw before I drove off was (cant recall his name but the only guy with a blue shirt) all I have to say is WOW, I can tell this guy is passionate about his job and making sure you know every single thing you need to know about your new car. Besides the great team down at Bill Penny a Toyota vehicle is 85% made in the USA, in a way I feel I'm giving back to this great country. THANKS EVERYONE More

I had a very pleasant experience with the whole team at Bill Penney Toyota. I am very pleased with my purchase and would recommend this dealership to all my friends and family. Made the buying process a Bill Penney Toyota. I am very pleased with my purchase and would recommend this dealership to all my friends and family. Made the buying process a very enjoyable experience. More

Jason Boykin made the process of buying a new car as easy as possible. We were in and out within a few hours with a beautiful new car for the price we wanted. He didn't try to sell us just any car. He wanted as possible. We were in and out within a few hours with a beautiful new car for the price we wanted. He didn't try to sell us just any car. He wanted us to be sure and get the car we wanted for a price within our range. He went over all of the car details, and was very helpful, and trustworthy. More

Mr. Kilgore and his compadres did a magnificent job. From initial contact via email to driving out the door, everything was professionally and courteously done. Total time I spent at the dealership wa From initial contact via email to driving out the door, everything was professionally and courteously done. Total time I spent at the dealership was about 90 minutes. Agreed price was correctly entered on all forms, checkout of the operation of the vehicle and accessories was completed by highly knowledgeable individual and vehicle was detailed, filled with fuel and provided to me quickly and efficiently. I have highest regard for the Bill Penney Team. Tom Kahlert Huntsville, Alabama More

Beware of the follow through from this dealership. After buying a new Camry I couldn't get the dealership to follow through in contacting my insurance carrier after they said they would take care of it. I buying a new Camry I couldn't get the dealership to follow through in contacting my insurance carrier after they said they would take care of it. I contacted them on 2 different occasions last week via their on-line instant messenger and was told someone would get back with me - the only contact was 3 different phone calls from a call center asking me if I was interested in purchasing a car (???) After a full week passed I finally gave up on them and took care of the issue myself. Because of this I rate them on the same level as most other dealerships who lack follow through. More