Bill Penney Toyota

I went to Bill Penny just to test out the camry. Within a few hours, I was driving away in my new 2012 Camry. Every one was so helpful and nice. The best part was there were no gimmicks! I will be going back few hours, I was driving away in my new 2012 Camry. Every one was so helpful and nice. The best part was there were no gimmicks! I will be going back to get my husband's new vehicle when we decided to get him one. More

I went to test drive a Toyota Tundra and ended up buying one because the staff was able to give me fair value for my trade and accept my offer. I could not be happier with the service, experience or my bra one because the staff was able to give me fair value for my trade and accept my offer. I could not be happier with the service, experience or my brand new truck. You guys are awesome! More

We were interested in replacing our Chrysler 300, with a smaller luxury car style car and had an opportunity to look at the Venza while the dealership was closed on Sunday. We were so impressed with the bo smaller luxury car style car and had an opportunity to look at the Venza while the dealership was closed on Sunday. We were so impressed with the body style and what appeared to be a great interior we decided to go back Tuesday evening, 6/18, to get a better look. Sales Representative Nolan Ryan met us on the Lot and proceeded to treat us like very special customers. He was very knowledgeable about the vehicle and the was enthusiastic about making the sale a reality. He worked well past closing time to make sure our concerns were properly addressed and the deal was closed. Unfortunately, he had to leave before we were finished with the paperwork and I didn't see him again until the following day. The one down side was that during the negotiation process we had agreed on adding a set on mats so that I could transport a wheelchair in the back without scratching the deck. These were identified as a "Due Bill" item and I was told I would receive a call to be pick them up on Friday. When I didn't get a call, I went by the dealership on Friday and was given a set of floor mats and no rear area mat. I told the sales manager that the set was supposed to include the rear area mat, but he told me the "Due Bill" only indicated floor mats. He agreed to make it right and sent me to the Parts Dept where I was told that the inventory count was off by one and that the mat would have to be orederd and should be here by the next Tuesday. I have not received a call yet stating the mat is ready for pickup. More

I visited Bill Penny Toyota to purchase a 2008 Mazda Miata. Barry Robertson immediately took me for a test drive while my 2002 Miata was being evaluated for trade-in. Once I made the decision to purc Miata. Barry Robertson immediately took me for a test drive while my 2002 Miata was being evaluated for trade-in. Once I made the decision to purchase the vehicle, Barry made the process as simple and fast as I have ever experienced at a car dealership. Even the finance department was fast with an excellent rate and didn't push the extended warranty or other add-on services after I indicated that I wasn't interested. More

The salesman was very helpful in locating a suitabe precertifled car. He gave good knowlegeable information, was very courteous, and effective. I would recommend them to any one R. Gene Wiggins precertifled car. He gave good knowlegeable information, was very courteous, and effective. I would recommend them to any one R. Gene Wiggins Huntsville, AL More

Knowledge of the products was excellent and the staff was very friendly and helpful. My wife really likes her new Highlander and we are both very pleased with our buying experience. very friendly and helpful. My wife really likes her new Highlander and we are both very pleased with our buying experience. More

We searched for just the right car for my 16 year old We searched for just the right car for my 16 year old son. We wanted a sturdy and safe car which was large enough for his 6'1" frame which also fit We searched for just the right car for my 16 year old son. We wanted a sturdy and safe car which was large enough for his 6'1" frame which also fit into our modest budget. But. of course, a great looking car was important to our son. We found the perfect fit at Bill Penney Toyota. Barry Robertson, our salesman, became more than a salesman he became a friend. Not only did Barry and the management work hard for us to fit the Toyota 4Runner into our budget, they did it with a friendly and positive attitude. I cannot express enough what a pleasant experience we had at Bill Penney Toyota. This includes Donnie who shared his delicious tomatoes from his garden when I needed a healthy snack as well as David in the finance department who just made finalizing the paperwork an easy end to our experience. Even the young men like Kevin and others who were friendly and interested in which car my son got made us feel like they genuinely were excited to see our 16 year old get the car he wanted! I will now only go to my friends at Bill Penney any time I need a car and I will make sure I tell everyone I know that Bill Penney is the place to go. Cookie Stoner More

My wife and I have been Toyota owners for twenty-five years and between us have leased or purchased 12 Toyota vehicles. In all that time, while never disappointed with sales or service from other dealers years and between us have leased or purchased 12 Toyota vehicles. In all that time, while never disappointed with sales or service from other dealerships, we have never had the quality os service we've experienced at Bill Penney. Recently we bought a Camry Hybrid. The young sales person who took care of us, Jason Boykin, was, without a doubt the most knowledgeable, courteous and thorough sale rep. we have ever seen. The whole business of buying our new vehicle was handled courteously by all individuals involved which made the entire experience a delightful occasion. More

I was very pleased by my experience at Bill Penney. Marc was very friendly and anxious to be sure that I was satisfied with every aspect of this transaction. Both the trade-in and vehicle pricing was fair. was very friendly and anxious to be sure that I was satisfied with every aspect of this transaction. Both the trade-in and vehicle pricing was fair. As I was getting a used vehicle, it had some minor issues. Marc made sure every detail was taken care of. I really appreciate it. More

Bill Penny Toyota is a super dealership with great sales and service. Everyone was ultra friendly, especially our sales associate, Mr. Ramsee Miller. The only real pressure was to find me the right vehicle and service. Everyone was ultra friendly, especially our sales associate, Mr. Ramsee Miller. The only real pressure was to find me the right vehicle for the right price. We love our Avalon! Mr. Brent and Mr. Andy were also superb with extreme professionalism, which we appreciate so much from Bill Penny Toyota! We will recommend Bill Penny Toyota to all our family and friends, bring our vehicles to the service dept., and continue buying Toyotas only from Bill Penny Toyota! Thanks very much! More