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Bill Penney Toyota

Huntsville, AL

3.2
793 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 793 reviews

January 01, 2023

Worst used car(s) purchase(s) ever! A nightmare from used-car-xxxx. Zero trust. More

by writecatherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Gordon wonderful salesman. Kind. Horrible used car quality. Horrible experience., Zack Penney
December 30, 2022

James Jackson, our salesman, was outstanding and made our first purchase from Bill Penney a great experience. He was very attentive to our requirements, found the exact car we were looking to buy and had it More

by wilsonte2004
Recommend Dealer
Yes
Employees Worked With
James Jackson
December 20, 2022

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y More

by capotts621
Recommend Dealer
Yes
Employees Worked With
Kevin Diaz
December 15, 2022

The facility was clean and the wait time for my first service on my Rav 4 was minimal. Our ASM, Jessica Neveau, was prompt to meet us at my car. She explained what to expect for my first service, and wh More

by Donna F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Neveau
December 06, 2022

They try to take advantage of women. Bait and switch to steal your deposit, which is illegal. They’re just hoping you’ll get sick and tired of the run around and give up. Slimy car sales More

by SaraOwen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zack Penney, Hunter Johnson
November 27, 2022

Charlie Lansdell @BillPenney is the real deal! He helped me purchase my new Corolla and the process was so smooth. Thanks so much for all of the help and guidance! -Lee Ann P More

by Lee Ann P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Lansdell
November 15, 2022

Love doing business with Bill Penny! This is my second car purchased through them! Call them for all you car needs! Ask for Alex he is wonderful! More

by jordan_deerman05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
November 15, 2022

Brought my new Highlander home today. This is my third purchase from Bill Penney Toyota in 14 years. Yes - Toyotas are built to last! Special thanks to James Jackson for answering all More

by Kate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jackson, Nanie Tovar
November 06, 2022

Professional and reliable dealership. My service advisor Jose Vidrios was courteous and knowledgeable with a great sense of humor. Definitely 5+ star experience! More

by Sonjaritzclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vidrios
November 02, 2022

This dealership gave 5 star service from beginning to end, in a situation that was difficult for me, and them. My sales person, Luke was very attentive and had great communication skills. My trade in was More

by rbchelsea65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Johnson
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