Bill Penney Toyota

Jessica Neveau was my service advisor and as I have been there before she quickly summed up what they were going to do with my vehicle. In and out under 40 minutes. Also, Terrence walked me out to the car a there before she quickly summed up what they were going to do with my vehicle. In and out under 40 minutes. Also, Terrence walked me out to the car and explained I would need a new cabin filter next time and reviewed the service report with me. Good team work, thanks More

Do not buy from any place that has this name on it, they sale branded title vehicles, list as 1-2 owners knowing that they have 4-5. They use AutoCheck for there benefit because Carfax shows different repor sale branded title vehicles, list as 1-2 owners knowing that they have 4-5. They use AutoCheck for there benefit because Carfax shows different reports. Straight sold me a lemon buyback from manufacture truck. Sold it to a guy that traded it back in after another dealer showed him he was cheated. The man provided all the information and they still put it back on the lot and sold it to me weeks later at Bill Penny Ford in Jasper,Al. They offered me 47k for a truck I financed 15months before for 72k. Only drove it 40k miles... did his daddy teach him all these tricks or did he learn them on his own, maybe his soul will be branded like my title!!! More

My experiences with the service department has always been a pleasant one. My latest visit required a few trips (order parts) Erin Shields was my service advisor and she went above and beyond to make su been a pleasant one. My latest visit required a few trips (order parts) Erin Shields was my service advisor and she went above and beyond to make sure I was happy. Erin is very friendly, and courteous. Erin gets a 5 Star rating from me! Thanks Michelle More

The service dept are very friendly with quick service. The service people are very up front about cost so there were no surprises. I have loved driving Toyotas because they are very reliable. I will cont The service people are very up front about cost so there were no surprises. I have loved driving Toyotas because they are very reliable. I will continue buying them. Great Cars! More

Worst used car(s) purchase(s) ever! A nightmare from used-car-xxxx. Zero trust. A nightmare from used-car-xxxx. Zero trust. More

James Jackson, our salesman, was outstanding and made our first purchase from Bill Penney a great experience. He was very attentive to our requirements, found the exact car we were looking to buy and had it first purchase from Bill Penney a great experience. He was very attentive to our requirements, found the exact car we were looking to buy and had it delivered to us quickly. He thoroughly explained all features and went above and beyond our expectations in programming them on our new Camry XSE. James’ professionalism, fun sense of humor and customer reassurance will be remembered. We will definitely recommend Bill Penney Toyota to our friends and family or anyone looking to buy a car in the future! More

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Mr. Kevin Diaz, he is the best! Me. Diaz is a people person and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Mr. Diaz was efficient but also made sure that everything was covered at the best price. I recommended anyone to go see Mr. Diaz. I had a wonderful experience purchasing a new vehicle. The process was pleasant and Mr. Diaz was very thorough and knowledgeable. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. More

The facility was clean and the wait time for my first service on my Rav 4 was minimal. Our ASM, Jessica Neveau, was prompt to meet us at my car. She explained what to expect for my first service, and wh service on my Rav 4 was minimal. Our ASM, Jessica Neveau, was prompt to meet us at my car. She explained what to expect for my first service, and what will happen when I bring it in for a 10,000 mile check. Jessica is a professional in every facet of her job. Donna Freeze More

They try to take advantage of women. Bait and switch to steal your deposit, which is illegal. They’re just hoping you’ll get sick and tired of the run around and give up. Slimy car sales Bait and switch to steal your deposit, which is illegal. They’re just hoping you’ll get sick and tired of the run around and give up. Slimy car salesmen. More