Bill Penney Toyota

Darrell was the most personable salesman we encountered after visiting over 20 dealerships. He was never pushy, his follow up note he sent was non-obtrusive and allowed me an opportunity to contact him. Th after visiting over 20 dealerships. He was never pushy, his follow up note he sent was non-obtrusive and allowed me an opportunity to contact him. The paperwork seemed to take a little longer than expected, but they were kind of busy. Overall we're pleased. More

Bob was so kind, professional, flexible, and met our every need. We would ask for him when buying a new car again in the future. every need. We would ask for him when buying a new car again in the future. More

Barry was very friendly and was willing to work with us on what we wanted. This was our first time dealing with the Bill Penney dealership and we plan on returning to them first with any other vehicle pur on what we wanted. This was our first time dealing with the Bill Penney dealership and we plan on returning to them first with any other vehicle purchases we have in the future. If you want reasonable pricing, a quick, easy buying process and a friendly atmosphere, I highly recommend them. More

I was very pleased with the staff at Bill Penny. They went out of their way to make sure I got the vehicle I wanted. I was always treated with respect. I appreciate all the effort that went into obtainin went out of their way to make sure I got the vehicle I wanted. I was always treated with respect. I appreciate all the effort that went into obtaining my Sienna van. I would come back any time for another vehicle if needed. Thanks for everything. More

Mr Green went out of his way to make sure I was satisfied with the vehicle I had chosen. He was involved with our purchase until we drove out of the lot. Also received a very nice thank you note in the mail with the vehicle I had chosen. He was involved with our purchase until we drove out of the lot. Also received a very nice thank you note in the mail a few days later from him. Exceptional person/sales person. More

We found Bill Penny Toyota on the internet (as we live in TN) and were not familiar with them at all or their reputation for that matter. We dealt with Timmy Richardson and had an absolutely trouble & stress TN) and were not familiar with them at all or their reputation for that matter. We dealt with Timmy Richardson and had an absolutely trouble & stress free experience!! My Husband & I have purchased several cars over the years, some even sight unseen as we did this one, but never had we had such a pleasureable experience as this! Timmy is a true gentleman and man of his word most importantly. When we arrived to the dealership, we felt as if we were seeing and old friend. No pressure, no sales tactics. Just plain old fashioned honesty and dignity (which is rare now a-days!). Then we met Andy the Finance Manager, another fantastic experience, it was just a class act all the way around. These guys know the meaning of customer service and genuinely take an interest in you and your purchase. I would HIGHLY recommend calling Timmy Richardson for your vehicle needs, rest assured you will be in good hands & not disappointed! More

Bob and Brent were very helpful and patient with me as I took an extra day in making my decision to purchase a new Camry. Also, I appreciated the effort from Greg to explain all the features of the car. O took an extra day in making my decision to purchase a new Camry. Also, I appreciated the effort from Greg to explain all the features of the car. Once I signed the contract on Saturday, Andy was most gracious and let me change the terms and sign a new contract on Monday after I had thought things through over the weekend. This team went above and beyond the call of duty to make my experience one of the best I ever had in my 40 years of buying cars, and I would like to say thank you once again, to each of them. More

Bill Penney Toyota was one of three car dealerships that I visited looking for a car. I just did not feel comfortable with the sales individuals at the other two dealerships. Matthew Neustadter with Bill Pe I visited looking for a car. I just did not feel comfortable with the sales individuals at the other two dealerships. Matthew Neustadter with Bill Penney Toyota was very professional and asked lots of questions so he could better understand what type of car would be best for me. It was a true pleasure working with Matthew. I am very happy driving my 2012 Camry SE. I love the car, the color, everything about it and it is perfect for me. Thank you Matthew for being such an awesome sales representative. More

We were pre-approved for an auto loan - went to the dealership to test drive a Tacoma and loved it! Darrell and the sales manager worked with us to get the price where we needed it and we are happy rep dealership to test drive a Tacoma and loved it! Darrell and the sales manager worked with us to get the price where we needed it and we are happy repeat Toyota owners - as we are currently leasing a Prius, too. The service department has great hours and it is so easy to get in and out any time for routine service....we have never had a problem so can't rate the major repair service issues - - don't think you will need it. More