Bill Penney Toyota

I have owned 2 new Fords in the past 23 years so when the time came to replace my 12 year old Ford Explorer, I didn't really consider purchasing a Toyota. After looking at the new Explorers and many other b time came to replace my 12 year old Ford Explorer, I didn't really consider purchasing a Toyota. After looking at the new Explorers and many other brands, the Toyota 4Runner blew the competition away. The Toyota 4Runner had all the features I was looking for and plus much more. When I decided to purchase a new 4Runner, Bill Penney was the obvious choice. We purchased our oldest son a Toyota Tacoma from Bill Penney's pre-owned department in 2010 and were really pleased with the overall experience. Everyone at Bill Penney was great to work with, we didn't feel pressured or rushed. Frank Munoz was my salesman and he was so patient and knowledgeable, he answered all my questions fully. He took extra time to explain the warranty, servicing and vehicle break in period. Bill Penney didn't make us feel like another number. They actually cared about our happiness with the whole process. When it comes time to purchase a vehicle for our youngest son, Bill Penney will be our only stop. More

With this being my first NEW vehicle purchase, I was extremely pleased with how everything went. My salesman, Jeff Morgan, was the best. He put up with me and all my phone calls when trying to find my extremely pleased with how everything went. My salesman, Jeff Morgan, was the best. He put up with me and all my phone calls when trying to find my car(coming from Japan). I would highly recommend this dealer, and especially Jeff as a salesman. Great experience! More

Our visit to Bill Penny Toyota was very pleasant. Jimmy Creech was our salesman. He helped us find exactly what we were looking for. I have told friends and family to visit and to ask for Jimmy Creech. Creech was our salesman. He helped us find exactly what we were looking for. I have told friends and family to visit and to ask for Jimmy Creech. Thank You! Tha Cole Family More

Darrell was the most personable salesman we encountered after visiting over 20 dealerships. He was never pushy, his follow up note he sent was non-obtrusive and allowed me an opportunity to contact him. Th after visiting over 20 dealerships. He was never pushy, his follow up note he sent was non-obtrusive and allowed me an opportunity to contact him. The paperwork seemed to take a little longer than expected, but they were kind of busy. Overall we're pleased. More

Bob was so kind, professional, flexible, and met our every need. We would ask for him when buying a new car again in the future. every need. We would ask for him when buying a new car again in the future. More

Barry was very friendly and was willing to work with us on what we wanted. This was our first time dealing with the Bill Penney dealership and we plan on returning to them first with any other vehicle pur on what we wanted. This was our first time dealing with the Bill Penney dealership and we plan on returning to them first with any other vehicle purchases we have in the future. If you want reasonable pricing, a quick, easy buying process and a friendly atmosphere, I highly recommend them. More

I was very pleased with the staff at Bill Penny. They went out of their way to make sure I got the vehicle I wanted. I was always treated with respect. I appreciate all the effort that went into obtainin went out of their way to make sure I got the vehicle I wanted. I was always treated with respect. I appreciate all the effort that went into obtaining my Sienna van. I would come back any time for another vehicle if needed. Thanks for everything. More

Mr Green went out of his way to make sure I was satisfied with the vehicle I had chosen. He was involved with our purchase until we drove out of the lot. Also received a very nice thank you note in the mail with the vehicle I had chosen. He was involved with our purchase until we drove out of the lot. Also received a very nice thank you note in the mail a few days later from him. Exceptional person/sales person. More

We found Bill Penny Toyota on the internet (as we live in TN) and were not familiar with them at all or their reputation for that matter. We dealt with Timmy Richardson and had an absolutely trouble & stress TN) and were not familiar with them at all or their reputation for that matter. We dealt with Timmy Richardson and had an absolutely trouble & stress free experience!! My Husband & I have purchased several cars over the years, some even sight unseen as we did this one, but never had we had such a pleasureable experience as this! Timmy is a true gentleman and man of his word most importantly. When we arrived to the dealership, we felt as if we were seeing and old friend. No pressure, no sales tactics. Just plain old fashioned honesty and dignity (which is rare now a-days!). Then we met Andy the Finance Manager, another fantastic experience, it was just a class act all the way around. These guys know the meaning of customer service and genuinely take an interest in you and your purchase. I would HIGHLY recommend calling Timmy Richardson for your vehicle needs, rest assured you will be in good hands & not disappointed! More

Bob and Brent were very helpful and patient with me as I took an extra day in making my decision to purchase a new Camry. Also, I appreciated the effort from Greg to explain all the features of the car. O took an extra day in making my decision to purchase a new Camry. Also, I appreciated the effort from Greg to explain all the features of the car. Once I signed the contract on Saturday, Andy was most gracious and let me change the terms and sign a new contract on Monday after I had thought things through over the weekend. This team went above and beyond the call of duty to make my experience one of the best I ever had in my 40 years of buying cars, and I would like to say thank you once again, to each of them. More