Bill Penney Toyota

They went above and beyond to get me a great deal and found EXACTLY the car I wanted (the color was important to me) without pressuring me to get another color just so they could get a sale. They were r found EXACTLY the car I wanted (the color was important to me) without pressuring me to get another color just so they could get a sale. They were responsive to my needs and I was very appreciative of the care they took for me. More

We purchased our 2013 Camry at Bill Penney and the expierence was definately 5 stars. The sales manager Kiven king and our salesman Bob Fitzgerald and Andy in F&I were just great. They worked hard to expierence was definately 5 stars. The sales manager Kiven king and our salesman Bob Fitzgerald and Andy in F&I were just great. They worked hard to put togther our deal and we were more than satisfied with the results. We must say that that the Bill Penney team is top shelf and highly reccomended. P.S. I purchased a Toyota, not just for brand loyalty but because they are a great team. More

I saw the vehicle I wanted sitting on the lot. I approached a salesman he started to talk with me; then he turned around showing me his back and mumbled that he would return, which he never did. Ano approached a salesman he started to talk with me; then he turned around showing me his back and mumbled that he would return, which he never did. Another salesman started to talk with me and he was polite and very helpful. We took a test drive and talked numbers and closed the deal. At that point I was satisfied. More

My wife and I recently purchased a 2013 Sienna from Bill Penny Toyota. Our salesman (Darrell Green) was terrific! No pressure and very relaxed environment. We didn't intend on buying when we did, but the tr Penny Toyota. Our salesman (Darrell Green) was terrific! No pressure and very relaxed environment. We didn't intend on buying when we did, but the trade-in value of our car was more than we anticipated, and after doing some number crunching we found out our payment would only increase by ~$50. The only complaint I have is that it took a while to get through the financing. More

Staff was freindly and helpfull all the way through the buying process. They worked to get the specific features that we wanted. The one car that they were able to get did not have the heated seats and t buying process. They worked to get the specific features that we wanted. The one car that they were able to get did not have the heated seats and the dealership gave a "we owe you" slip for the heated seats. More

I went to Bill Penny Toyota in search of a new 2013 FJ Cruiser. I had been researching for weeks and knew exactly what I wanted. Unfortunately they did not have any FJ Cruisers in stock. Leon checked all Cruiser. I had been researching for weeks and knew exactly what I wanted. Unfortunately they did not have any FJ Cruisers in stock. Leon checked all Southeast Toyota Dealerships and found one with my exact specifications. They had it shipped to the dealership and the next day I took delivery. When I arrived they were still detailing the FJ so Leon took some time with me in the waiting room going over all the special features included in my vehicle. When I finally got to climb into the drivers seat I was well informed and ready to go. I have purchased 8 vehicles in the last 15 years and this was the easiest purchase ever. The staff at Bill Penny Toyota are wonderful and want your experience there to reflect that. Thanks to Leon, Andy and Cindy for making this process so wonderful. More

The quality of service was well beyond any of my expectations. The staff was more than accommodating. They were very knowledgeable of my needs of my new purchase. I was more than satisfied of all th expectations. The staff was more than accommodating. They were very knowledgeable of my needs of my new purchase. I was more than satisfied of all the services Toyota provided. More

We had a very pleasant experience at Bill Penney. We entered on the used car lot and had the good fortune to meet Ray Laudermilt who was extremely personable and accommodating. When the used car lot di entered on the used car lot and had the good fortune to meet Ray Laudermilt who was extremely personable and accommodating. When the used car lot didn't have what we were looking for, he took us to the new lot and we drove one there. It was nice that he was able to continue showing to us and didn't have to 'hand' us off to another salesman. We felt that he gave us his honest assessment of the vehicles and which would probably be the better deal for us with our trade in. Once the deal was made and we sat down with Ancy Chhabria for the paperwork, it was again a positive experience (if shelling out that kind of money can be positive!). Andy was also very friendly and efficient and had us going in no time with a packet to take to the revenue office. Since we had forgotten our title, we had to return the next morning with it and Andy showed us some features on the vehicle and another young man, whose name I didn't catch, showed me how to do the bluetooth pairing. This is our second vehicle from Bill Penney and, as we were before, we were very pleased with the friendliness, honesty and overall treatment. Throughout our time in the dealership,numerous employees would speak and have a good word to say. Very relaxed and unintimidating. We haven't used the service department yet on this vehicle but did on the prior one and were always well satisfied there as well. More

The Bill Penney experience made it easy to purchase a new vehicle for my wife. The initial visit allowed us to drive a Sequoia and learn more about the vehicle. Nick Lanza and Jim Kilgore were very informati vehicle for my wife. The initial visit allowed us to drive a Sequoia and learn more about the vehicle. Nick Lanza and Jim Kilgore were very informative and made the transaction a pleasant experience. Pricing was very transparent. The 2013 Sequoias were in production but not at the dealership. We actually chose to order a 2013 Sequoia over the 2012 vehicles on the lot. The vehicle arrived almost two weeks earlier than expected. However, the staff at Bill Penney responded to our constricted schedule to support our needs. I know the dealership believes in customer service and attempts to meet all needs. I feel like the purchase was a "Win-Win" for Bill Penney and me. More