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Bill Penney Toyota

Huntsville, AL

3.2
792 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 792 reviews

July 06, 2013

Why? Because Mark Dennis got me the Exact Tundra I wanted at a good price with Professionalism, Knowledge and Friendliness. Mark also sold my wife a LTD RAV4 while she was waiting on me and she Loves it. More

by stevemac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dennis
Jul 08, 2013 -

Bill Penney Toyota responded

We are so glad you choose Bill Penney Toyota to do business with. Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 05, 2013

I have bought several cars/SUVs from this dealership and it has always been a great experience. All the way from the salesman,to the title person to the service department I am always treated well and I fee More

by jopoates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Daniel and Trell
Jul 08, 2013 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 05, 2013

We went to Bill Penney because we have our other two toyotas serviced there. Matter of fact we bought them there. They are always kind and knowledgable about all the models they carry. I truly wouldn't More

by Thegunzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Walker
Jul 08, 2013 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

July 03, 2013

After searching on many used cars sites, I thought I finally found the car that was for me on the Toyota online site. When I arrived to the dearlership, Darin Walls approached me and informed me the ve More

by dyemond11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Walls
Jul 03, 2013 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We value your opinion and your business. Cindy Huet Customer Experience Director

June 20, 2013

I went to this dealership last week to look at a vehicle I had found online. It was a really good deal and the sales rep was extremely nice. There were a few things that were not what I hoped my experience More

by bttyree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gordon
Jun 20, 2013 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. Jeremy Gordon is an excellent employee and I am glad that he exceeded your expectations. I do apologize for the wait and am sorry that the financial paperwork portion was not up to our normal standards. I assure you that we will address this and continue to improve our processes and procedures. Should you wish to discuss this with me I am available at (256) 562-0105. Thanks again for the review and we do appreciate your business. Cindy Huet Customer Experience Director

June 15, 2013

Went to the dealership looking for a late model used SUV and was shown several before we saw and drove the 2012 Nissan Rogue that we bought. We had been to a number of other dealerships and were not satisfi More

by altonmrev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Stokes
Jun 17, 2013 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We truly appreciate your business. Cindy Huet Customer Experience Director

June 07, 2013

Jeremy and the finacing dept. went above and beyond to help us. I will make sure we do our next purchase through this dealership. The best experience we have had buying a car!!! Great Job Guys. More

by jamesliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeremy
Jun 07, 2013 -

Bill Penney Toyota responded

Thank you for reviewing our dealership. We appreciate your business. Cindy Huet Customer Experience Director

May 24, 2013

In 2009 I purchased a Toyota Rav4 from Jim Kilgore at Bill Penny Toyota in Huntsville, AL. I have enjoyed my 2009 Rav4 so much that when I learned Toyota made a new Rav4 I had to have it. Since Jim Kil More

by rhilbert1333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kilgore
May 24, 2013 -

Bill Penney Toyota responded

Thanks for the great feedback. We look forward to serving you. Cindy Huet Customer Experience Director

May 21, 2013

There should be a category for “Excellent”.The quality of customer service provided by Mr. Willie Goodlow was the best I have ever encountered. Mr. Goodlow worked really hard to find me the right car for my More

by QHolifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Goodlow
May 21, 2013 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. We appreciate your business. Thanks, Cindy Huet Customer Experience Director

May 06, 2013

I would highly recommend this dealership to any individual or family looking to purchase a car. They by far exceeded my expectations and were true professionals. Tom Schuster - Huntsville Al More

by TSchuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry and Victor
May 06, 2013 -

Bill Penney Toyota responded

We appreciate you taking the time to review our dealership. Cindy Huet Customer Experience Director

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