Bill Penney Toyota

I want to thank Adrian Dugger along with the Sales Management Team at Bill Penney Toyota for making my purchase of a 2013 Tacoma XSP-X a great experience. Adrian did an excellent job taking good care Management Team at Bill Penney Toyota for making my purchase of a 2013 Tacoma XSP-X a great experience. Adrian did an excellent job taking good care of me, answering my many questions, and explaining the truck's Advanced Stereo System (he even assisted me in pairing-up my Iphone to it). He as well as the Sales Team went out of their way to make me feel at home and a part of the Bill PenneyToyota Family. I also want to extend my thanks to the Service and Parts Department...I had a defective side rail and misaligned XSP-X Badge on the truck and they fixed-up me up...they demonstrated great professionalism and customer service. The Bill Penney Toyota Sales, Parts, and Service Team is second-to-none—and it shows! I really enjoyed giving you my business, and will be happy to recommend you to my friends. Please extend a special "Thank you" to Adrian (sales consultant) as well as all the other members of your dealership staff and team. They are AWESOME!!! More

I really enjoyed dealing with these guys. I left feeling as though I'd made friends, not just bought a vehicle. The dealership not only makes you feel at home, but makes the time you spend shopping and b as though I'd made friends, not just bought a vehicle. The dealership not only makes you feel at home, but makes the time you spend shopping and buying seem much shorter due to their attention to each customer. Willie and his group were able to get me more for my trades than the other dealers I've given the opportunity. I will be a Bill Penney customer from now on, as well my children as long as I have a voice in their vehicle decision making process. It's great to see people who enjoy seeing notes than just making a profit. More

I recently bought a car from Bill Penney, normally I hate car dealerships however this time I was pleasantly surprised. Addrian Dugger (our salesperson) was great. He was helpful, answering our questions w car dealerships however this time I was pleasantly surprised. Addrian Dugger (our salesperson) was great. He was helpful, answering our questions without being pushy. I would say that Addrian is not like other slimy car sales people. I know that it is his job to make the sale but over all he made us feel welcome explaining all of the features of the Toyota Prius we were interested in, I will buy from this dealership again and I recommend asking for Addrian Dugger. More

Did alot of extensive research on the type of truck I wanted. Vistied a number of dealers. Worked Bob Fitzgerald initially through the USAA buying service. Went in for a test drive and to negotiate a dea wanted. Vistied a number of dealers. Worked Bob Fitzgerald initially through the USAA buying service. Went in for a test drive and to negotiate a deal. Bob Fitzgerald was receptive, honest and professional. No pressure. Worked with me to get the best deal possible. Maintained contact with me to ensure my needs were met. Was a great car-buying experience. More

We came interested in looking at Toyota Highlanders and 4Runners. My sales representative was Adrian Dugger. HE WAS AWESOME. He asked questions and was interested in finding vehicle I wanted. He helped 4Runners. My sales representative was Adrian Dugger. HE WAS AWESOME. He asked questions and was interested in finding vehicle I wanted. He helped in my decision making process and was instrumental in me purchasing vehicle from Bill Penney Toyota. He helped get the price to something I can afford. He is the perfect example of great customer service. Thanks. More

Bill Penney Toyota is fantastic! We are on our 3rd vehicle from Bill Penney Toyota. The customer service is always friendly and prompt to your needs. Our salesman, Cecil, was very patient with our vehicle from Bill Penney Toyota. The customer service is always friendly and prompt to your needs. Our salesman, Cecil, was very patient with our many questions. He made the buying process simple and easy. Bill Penney is the only dealer we go to. Every time we have looked elsewhere, we are extremely disappointed in what we find. We would highly recommend Bill Penney Toyota to anyone looking for a new vehicle. They will not disappoint you! More

We initially checked out the Avalon Hybrid inventory online at the dealer's website. We were contacted by our sales rep, Mark Dennis, through email. Likewse, we selected the Avalon we wanted to test dri online at the dealer's website. We were contacted by our sales rep, Mark Dennis, through email. Likewse, we selected the Avalon we wanted to test drive and look at via the website, which took a lot of the hassle out of the buying process. Upon arriving at the delearship the next day, Mark had our choice of Avalon waiting for our inspection. Mark was exceptionally professional and product knowledgeable regarding the Hybrid. We made an offer which was accepted. Our Avalon was made ready for us later that same day. A great experience! More

Mr. Goodlow was so helpful to us when my father wanted to buy my son his first vehicle. We were on a tight budget but Mr. Goodlow treated us like we were buying the most expensive car on the lot.:) buy my son his first vehicle. We were on a tight budget but Mr. Goodlow treated us like we were buying the most expensive car on the lot.:) More

In 25 years of driving i'd never bought a used vehicle. Mr. Gibbs answered all my questions and took away any apprehension I had about making this purchase. My entire experience from the initial vehicle. Mr. Gibbs answered all my questions and took away any apprehension I had about making this purchase. My entire experience from the initial phone call, to the moment I drove up and shook hands until the moment I drove away in my barely used Toyota was a pleasure. Kudos to Jonathon Gibbs and everyone at Bill Penney Toyota. More

I had a great experience with Bill Penney. The customer service was great. They helped me through the hard process of deciding on buying a new car. They also price matched what another dealership offered a service was great. They helped me through the hard process of deciding on buying a new car. They also price matched what another dealership offered as well as gave me everything the other dealership offered as well. Darin Wells was excellent! I traded my Tahoe in and got my new car within an hour. More