Bill Penney Toyota

Great experience. Extremely easy to work with. Great communication. Found was I was looking for and did exactly as they said they'd do. Will do business again. Highly recommended! communication. Found was I was looking for and did exactly as they said they'd do. Will do business again. Highly recommended! More

Easy, comfortable, responsive, and informative customer interaction from initial contact through question/answer session, vehicle inspection and test drive, financial dealings, and decision to purchase. N interaction from initial contact through question/answer session, vehicle inspection and test drive, financial dealings, and decision to purchase. No issue process involving dealer added options and final financing/purchase arrangements. More

Sales staff was very friendly, not pushy or overbearing. I did my research before going in and the sales associate readily adapted to my knowledge level without pressuring me into features that I did not wa I did my research before going in and the sales associate readily adapted to my knowledge level without pressuring me into features that I did not want. Had to haggle a bit on the trade-in value, but that is to be expected. The salesman was even willing to go 25 miles away to obtain needed signatures! Would recommend Bill Penny Toyota any day. More

I had a Great experience with Mr. Coggin. It was Quicker than any dealership I Have ever finance with. The service was awesome. Everyone was so polite and friendly. than any dealership I Have ever finance with. The service was awesome. Everyone was so polite and friendly. More

I really enjoyed working with Dalton good customer service. He keep me interested in what kind of car I wanted that was more affordable for me. I would recommend him to some one who is actually look service. He keep me interested in what kind of car I wanted that was more affordable for me. I would recommend him to some one who is actually looking for a car. I walked in just looking and walked out with a brand new car now that's a salesmen. More

Tommy did a great job of helping us find the car we really wanted. He gave us the opportunity to look at and test drive a variety of different models until we found the car we really wanted. We purch really wanted. He gave us the opportunity to look at and test drive a variety of different models until we found the car we really wanted. We purchased a 2013 Avalon Limited Hybrid. Tommy worked with the Sales Manager Roberto Diaz to get us the best deal and they provided us a look at various financing options to make things as affordable as possible. This is a great car and we are very happy with the service provided. Who would of thought we could have gotten a car with all the luxury features of the Avalon and still get 39-40 miles per gallon. Awesome! Tommy spent a day and half working with us on this sale. We have bought a number of cars over the years from Tommy and from Bill Penney Toyota and have been extremely happy with the sales, service, and parts departments over the years. In the last 22 months alone, as our family of drivers has increased, we have purchased a 2012 Camry SE, a 2012 Camry L, a 2012 Corolla S, and now the 2013 Avalon Limited Hybrid. In all of our transactions at Bill Penney, Tommy Terrell has been the salesman. So when we are asked the question in the survey would we recommend Tommy Terrell and Bill Penney Toyota, not only do we recommend them, but we follow our own advice again and again. We also reuse them because we haven't ever experienced the negotiation games some dealers play between the salesperson and the sales manager. The sales manager, Roberto Diaz, is very personable and will work with Tommy to get you a fair deal on the vehicle you want. All in all, Bill Penney Toyota is a great place to do business if you like dealing with people that treat you like family. More

I have to say this was the best car buying experience I've ever had. No heavy pressure or shady dealings whatsoever. It's three first time I've walked out of a dealership without feeling like I just got I've ever had. No heavy pressure or shady dealings whatsoever. It's three first time I've walked out of a dealership without feeling like I just got had. I will definitely recommend they folks at Bill Penney Toyota to everyone I know. More

Marlom Stokes, my sales consultant, was very courteous and knowledge about the vehicles. He was able to answer all of my questions about the various available vehicle packages. The dealership was able to and knowledge about the vehicles. He was able to answer all of my questions about the various available vehicle packages. The dealership was able to locate the exact vehicle that I was looking to purchase. Andy Chhabria and Victor Callahan, in the financing department, were honest and helpful. We were able to agree on a great price at a very low interest rate with a payment that was lower than I anticipated. I would recommend Bill Penney to anyone in the market to purchase a vehicle. More

Steve was very courteous when we met him. We had seen the car we purchased online and he directed us right to it. He answered all of our questions we had about the car. The other employees that we dealt with car we purchased online and he directed us right to it. He answered all of our questions we had about the car. The other employees that we dealt with at Bill Penney was as courteous and professional as Steve. The used car dealership was very busy that day and they took us over to the new car dealership to speed our process up. We were very pleased with our experience. More