Bill Penney Toyota

Tommy did a great job of helping us find the car we really wanted. He gave us the opportunity to look at and test drive a variety of different models until we found the car we really wanted. We purch really wanted. He gave us the opportunity to look at and test drive a variety of different models until we found the car we really wanted. We purchased a 2013 Avalon Limited Hybrid. Tommy worked with the Sales Manager Roberto Diaz to get us the best deal and they provided us a look at various financing options to make things as affordable as possible. This is a great car and we are very happy with the service provided. Who would of thought we could have gotten a car with all the luxury features of the Avalon and still get 39-40 miles per gallon. Awesome! Tommy spent a day and half working with us on this sale. We have bought a number of cars over the years from Tommy and from Bill Penney Toyota and have been extremely happy with the sales, service, and parts departments over the years. In the last 22 months alone, as our family of drivers has increased, we have purchased a 2012 Camry SE, a 2012 Camry L, a 2012 Corolla S, and now the 2013 Avalon Limited Hybrid. In all of our transactions at Bill Penney, Tommy Terrell has been the salesman. So when we are asked the question in the survey would we recommend Tommy Terrell and Bill Penney Toyota, not only do we recommend them, but we follow our own advice again and again. We also reuse them because we haven't ever experienced the negotiation games some dealers play between the salesperson and the sales manager. The sales manager, Roberto Diaz, is very personable and will work with Tommy to get you a fair deal on the vehicle you want. All in all, Bill Penney Toyota is a great place to do business if you like dealing with people that treat you like family. More

I have to say this was the best car buying experience I've ever had. No heavy pressure or shady dealings whatsoever. It's three first time I've walked out of a dealership without feeling like I just got I've ever had. No heavy pressure or shady dealings whatsoever. It's three first time I've walked out of a dealership without feeling like I just got had. I will definitely recommend they folks at Bill Penney Toyota to everyone I know. More

Marlom Stokes, my sales consultant, was very courteous and knowledge about the vehicles. He was able to answer all of my questions about the various available vehicle packages. The dealership was able to and knowledge about the vehicles. He was able to answer all of my questions about the various available vehicle packages. The dealership was able to locate the exact vehicle that I was looking to purchase. Andy Chhabria and Victor Callahan, in the financing department, were honest and helpful. We were able to agree on a great price at a very low interest rate with a payment that was lower than I anticipated. I would recommend Bill Penney to anyone in the market to purchase a vehicle. More

Steve was very courteous when we met him. We had seen the car we purchased online and he directed us right to it. He answered all of our questions we had about the car. The other employees that we dealt with car we purchased online and he directed us right to it. He answered all of our questions we had about the car. The other employees that we dealt with at Bill Penney was as courteous and professional as Steve. The used car dealership was very busy that day and they took us over to the new car dealership to speed our process up. We were very pleased with our experience. More

They people at yhe dealership were very friendly, informative, and not pushy. Worked with my unique situation to get the best deal/color I wanted. informative, and not pushy. Worked with my unique situation to get the best deal/color I wanted. More

Amazing dealership and staff!!! At the age of 62 years I have bought and sold many a car and worked with many delearships throughout the US. Based on that experience, I must highly recommend Bill Penny To have bought and sold many a car and worked with many delearships throughout the US. Based on that experience, I must highly recommend Bill Penny Toyota dealership, their sales representative Bob Fitzgerald (USAA Sales Representative), the service manager, and sales manager. This team of motivated and professional staff provided my wife and I a most pleasant and painless vehicle buying experience. There was no sales pressure, no haste or forced decision making, indeed, the entire selection, review, and purchasing process was the best we have had in 40+ years of buying vehicles. The sales representative insured all our questions were answered; the service manager took time out of his busy day to give us a quick briefing on their service approach and process; and the sales manager was open, candid, and friendly. A great team and an excellent buying experience. My next vehicle will be purchased from this dealership as will my kids... More

Jonathon was so friendly, he made buying a car really easy. I got a great deal on my trade-in and an amazing deal on my car! (I almost feel I cheated them a little with how good a deal I got.) easy. I got a great deal on my trade-in and an amazing deal on my car! (I almost feel I cheated them a little with how good a deal I got.) More

I want to thank Adrian Dugger along with the Sales Management Team at Bill Penney Toyota for making my purchase of a 2013 Tacoma XSP-X a great experience. Adrian did an excellent job taking good care Management Team at Bill Penney Toyota for making my purchase of a 2013 Tacoma XSP-X a great experience. Adrian did an excellent job taking good care of me, answering my many questions, and explaining the truck's Advanced Stereo System (he even assisted me in pairing-up my Iphone to it). He as well as the Sales Team went out of their way to make me feel at home and a part of the Bill PenneyToyota Family. I also want to extend my thanks to the Service and Parts Department...I had a defective side rail and misaligned XSP-X Badge on the truck and they fixed-up me up...they demonstrated great professionalism and customer service. The Bill Penney Toyota Sales, Parts, and Service Team is second-to-none—and it shows! I really enjoyed giving you my business, and will be happy to recommend you to my friends. Please extend a special "Thank you" to Adrian (sales consultant) as well as all the other members of your dealership staff and team. They are AWESOME!!! More

I really enjoyed dealing with these guys. I left feeling as though I'd made friends, not just bought a vehicle. The dealership not only makes you feel at home, but makes the time you spend shopping and b as though I'd made friends, not just bought a vehicle. The dealership not only makes you feel at home, but makes the time you spend shopping and buying seem much shorter due to their attention to each customer. Willie and his group were able to get me more for my trades than the other dealers I've given the opportunity. I will be a Bill Penney customer from now on, as well my children as long as I have a voice in their vehicle decision making process. It's great to see people who enjoy seeing notes than just making a profit. More

I recently bought a car from Bill Penney, normally I hate car dealerships however this time I was pleasantly surprised. Addrian Dugger (our salesperson) was great. He was helpful, answering our questions w car dealerships however this time I was pleasantly surprised. Addrian Dugger (our salesperson) was great. He was helpful, answering our questions without being pushy. I would say that Addrian is not like other slimy car sales people. I know that it is his job to make the sale but over all he made us feel welcome explaining all of the features of the Toyota Prius we were interested in, I will buy from this dealership again and I recommend asking for Addrian Dugger. More