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Bill Penney Toyota
Huntsville, AL
798 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 798 reviews
April 08, 2014
Mr. Swinney, Mr. Fitzgerald, and other Bill Penney associates made the experience of purchasing a new Tundra a truly enjoyable task. All of the sales staff are great to deal with and are consummate pr associates made the experience of purchasing a new Tundra a truly enjoyable task. All of the sales staff are great to deal with and are consummate professionals. It is the people at Bill Penney that keep me coming back time and again.. More
by Windell
Employees Worked With
Dalton Swinney, Robert Fitzgerald
April 08, 2014
2014 Mirage Purchase I tried to return a car that I purchased on Saturday to the dealership on Monday since they were closed Sunday. The car has an issue with the seats no I tried to return a car that I purchased on Saturday to the dealership on Monday since they were closed Sunday. The car has an issue with the seats not wanting to stay locked in place and we do not like the car. We returned the car within 48 hrs to the dealership and they told us that they would not take the car back that we were stuck with it but could use it as a trade in for another car at their lot. We traded in our Ford Focus and got a loan to buy a brand new 2014 Mirage. The car is not what we were expecting. We want to envoke a right to rescind but the dealer is reluctant. We do not want this car. More
by CustomerJS2014
Employees Worked With
Justin Green
April 01, 2014
Recently bought a car from Bill Penney and i was very happy with their service. I went to other dealerships and this one was definitely the best. They only called when they had something important to say happy with their service. I went to other dealerships and this one was definitely the best. They only called when they had something important to say. Had Trista Lester as my sales person, definitely would recommend her. More
by JustinPrater
Employees Worked With
Trista Lester
March 31, 2014
From our first encounter with Jim Kilgore thru the purchase of the Acura Avalon Limited Hybrid we could truly not rate a dealership higher. Jim was knowledgeable, answered all questions fully and pre purchase of the Acura Avalon Limited Hybrid we could truly not rate a dealership higher. Jim was knowledgeable, answered all questions fully and presented us with two cars to consider after hearing our needs. He was truly exceptional in dealing with us as were all of the others we dealt with during the purchase. We thank each and every one of them and will recommend this dealership without question to all of our friends. More
by susancorbett
Employees Worked With
Jim Kilgore
March 26, 2014
This is the best car buying experience my husband and I have ever had.the staff was great and very helpful helping us pick a vehicle and get it financed.thanks to all the staff at bill Penney.keep up the have ever had.the staff was great and very helpful helping us pick a vehicle and get it financed.thanks to all the staff at bill Penney.keep up the good work guys.. More
by Tammy64
Employees Worked With
Frank Munoz,Bob Fitzgerald and Victor Callahan
March 26, 2014
We had been visiting different local dealerships to test drive different cars trying to decide what our next car would be. When we went to Bill Penney, Fred and the rest of the staff treated us with respect drive different cars trying to decide what our next car would be. When we went to Bill Penney, Fred and the rest of the staff treated us with respect and made the test drive experience as well as the buying experience enjoyable. More
by Kjdash
Employees Worked With
Fred Williams
March 26, 2014
Great experience buying my second vehicle from Bill Penney. Charles Brady was the employee that my husband and I dealt with. He did an excellent job. I recommend this dealership if you are looking to p Penney. Charles Brady was the employee that my husband and I dealt with. He did an excellent job. I recommend this dealership if you are looking to purchase a car. More
by Susan Nelson
Employees Worked With
Charles Brady
March 24, 2014
One week after I bought my used Toyota it began to stutter and lurch. I told them, but they said used cars are sold as is. They said they would look at it, but it would not be free, so I took it to a stutter and lurch. I told them, but they said used cars are sold as is. They said they would look at it, but it would not be free, so I took it to a trusted mechanic instead. He said Bill Penney had to have known about the problem, and that they just turned off the check engine light. Bill Penney seems friendly, but they don't actually care about customer satisfaction. They don't stand behind the cars that they sell. More
by coco and jeanne
Employees Worked With
Sharon Owens
March 22, 2014
The salesmen were very knowledgeable about the van and could answer all our questions. They made us feel very comfortable while test driving and in store. They put up with our kids (1 and 3yrs) running could answer all our questions. They made us feel very comfortable while test driving and in store. They put up with our kids (1 and 3yrs) running around and making a lot of noise without complaint. They were more than willing to negotiate with us, and in the end we felt that we got a great deal. They made sure to show us the service center and even took the time to program our phones into the van's system before we left. It is a complicated process, so I'm very glad they did that! We still feel great about our purchase, and we know that we can call with questions anytime. More
by gimmiethatdeal
Employees Worked With
Chris Scott, Ramsee Miller
March 18, 2014
Purchased 2 cars the same day: 2014 Highlander and 2014 Tundra. Previously purchased 2010 4 Wheeler at Bill Penney. Highly recommend their sales, financing, and service staff. Tundra. Previously purchased 2010 4 Wheeler at Bill Penney. Highly recommend their sales, financing, and service staff. More
by Princess6969
Employees Worked With
Brian Shafer 2014 Toyota Highlander
