Bill Penney Toyota
Huntsville, AL
Filter Reviews by Keyword
By Type
Showing 792 reviews
Phenomenal Experience We had the opportunity to work with Matt as our salesman. When my wife and I arrived, we only had intentions of test driving and researching informat We had the opportunity to work with Matt as our salesman. When my wife and I arrived, we only had intentions of test driving and researching information on vehicles, but not purchasing. Matt respected us of that and helped us with all the information we needed and never once crossed the line or pushed us into buying a vehicle. We were so thrilled at the excellent customer service he gave us that we decided to discuss prices. The negotiation process was spectacular and was the quickest experience I ever had at a dealership when purchasing a car. We left with a new 2014 Highlander and have not regretted a moment of it. The only negative thing about the visit was when we were with the financial representative Drew. I didn't feel as friendly with him, yet it was more business and get it done atmosphere in there. When working with Matt, he became personal with us and opened up. We had great discussions in the midst of everything else. A fine salesman who deserves to go to the top. Thanks for the great experience. I highly recommend this dealership and especially Matt. More
Great Experience!!! We were looking at various competing manufacturers SUV models. After looking all day we stopped and were greeted by Wayne L. The service and personal We were looking at various competing manufacturers SUV models. After looking all day we stopped and were greeted by Wayne L. The service and personal attention we received during our purchase were second to none. All involved parties worked diligently to secure our business. We received a great price for our new purchase and a fair price for our trade. Happy with the buying experience on all fronts. Thank Wayne and Bill Penney Team More
Indeed fair. My second visit to the dealership proved to be a much better experience than the first. Management worked very hard to get us to the price range and p My second visit to the dealership proved to be a much better experience than the first. Management worked very hard to get us to the price range and payment we needed for all that we were requesting in a new vehicle. Our salesman, Alan, was fairly new and we understood that, but he did a very good job with our deal and follow through. Looking forward to additional business with Bill Penny. More
EXCELLENT EXPERIENCE I recently bought a 2014 Rav4 from Bill Penney Toyota. The service and attention to detail I received was outstanding. Wayne was eager to help, and ha I recently bought a 2014 Rav4 from Bill Penney Toyota. The service and attention to detail I received was outstanding. Wayne was eager to help, and had answers to all of my questions. When it came time to deal, I felt they gave me the best price possible. Management also stepped in to answer my questions regarding the maintenance package offered. I would recommend this dealership to anyone seeking an honest transaction and a sales staff willing to negotiate. More
Creighton Bloyd awsome to deal with!!!!! Went for a new car, bought 1 wasn,t satisfied, called, went back and was taken care of. Left with another new car. Thanks Creighton Went for a new car, bought 1 wasn,t satisfied, called, went back and was taken care of. Left with another new car. Thanks Creighton More
Robert Sledge was a "WONDERFUL". Robert was very helpful to us while we were car shopping. We knew we wanted a Camry. He gave us information on the different Camry’s that was on the l Robert was very helpful to us while we were car shopping. We knew we wanted a Camry. He gave us information on the different Camry’s that was on the lot along with the different installed features on each vehicle’s. He answered all of our questions & also gave us some “space” so that my husband & I could talk. He was very knowledgeable, patient & very kind. We were very pleased when we left with a new Camry. More
bought a new car!!! I was very pleased with my service at Bill Penney Toyota and would purchase from them again. Part of the reason for my buying from Bill Penney is thei I was very pleased with my service at Bill Penney Toyota and would purchase from them again. Part of the reason for my buying from Bill Penney is their Service Department. I have always gotten great service and the waiting area is great with coffee and WiFi ---when it is working! Dealing with them for a NEW car was a first for me. I have usually purchased out of state and had family to help me. But this time was fine. I do NOT like to haggle over prices and probably could have gotten a better price if i had more time OR was willing to put more time into it. :) As it is, i LOVE my new car----Camry, of course! Alan Dorsey was great to work with and was very pleasant and helpful!! Victor was great at explaining the warranty info to me and did not pressure me to add on more than i could afford. All in all i am very pleased with my purchase and thank you so much for your help!! Hope you keep selling lots of cars! :) Thank you! Nancy McCreight Huntsville, AL More
awesome customer services from Wayne Lurvey Wayne did a great job helping us purchase an inexpensive used car for our son. We really appreciate the time and effort he spent with us. Would not he Wayne did a great job helping us purchase an inexpensive used car for our son. We really appreciate the time and effort he spent with us. Would not hesitate to send anyone to him. More
Great service Great staff, worked with me to get best deal possible. They did not rush me to buy. I took my time over a 2 day period to consider offers. Great staff, worked with me to get best deal possible. They did not rush me to buy. I took my time over a 2 day period to consider offers. More
2014 4runner I had a positive experience with my salesman, he was not pushy nor did he push us to purchase a vehicle. I would purchase another car from bill penne I had a positive experience with my salesman, he was not pushy nor did he push us to purchase a vehicle. I would purchase another car from bill penney More