Bill Penney Toyota

Purchased new Prius The process with Bob Fitzgerald, the salesman was very professional and pleasant. We were very pleased with our trade in offer and he was very respons The process with Bob Fitzgerald, the salesman was very professional and pleasant. We were very pleased with our trade in offer and he was very responsive to our questions. Chris the sales manager did offer to not charge us for the white pearl paint that we didn't even realized cost more. However after being excited about our purchase the hard sale started when we were sent to talk to Victor the business manager. We were unprepared, because we usually do not buy new cars, when presented with lots of numbers and options for purchasing extended warranties and maintenance options. Perhaps we felt pressure because we were unprepared for this aspect but it was not pleasant. Victor did back off and gave us till the next day to make a decision allowing us time to research the options. We decided not to purchase any of the warranties or maintenance packages. Unfortunately we left the dealership feeling frustrated rather than excited about our purchase. There were some mistakes made on our paperwork, one that would have been in our favor and the other one was an incorrect VIN number. Mistakes that anyone could easily make so understandable but make sure you add up your costs, numbers etc. and check that VIN number is correct. I would still recommend this dealership and feel that we received a good deal for our new Prius. More

Great Buying Experience! Very no hassle experience with this dealership. Went in knowing what I wanted and they made every attempt at making it happen and they did. Very dow Very no hassle experience with this dealership. Went in knowing what I wanted and they made every attempt at making it happen and they did. Very down to earth, understanding the games that take place when trying to negotiate on a car purchase and did not take this approach when working with my wife and I. Look forward to doing business with Bill Penny in the future. More

A Great Experience My wife and I decided to swing into Bill Penney Toyota just to see if by chance they had what I was looking for. We didn't have to even look around My wife and I decided to swing into Bill Penney Toyota just to see if by chance they had what I was looking for. We didn't have to even look around because as we drove in, there it was, my soon to be brand new 2014 FJ Cruiser Ultimate Trail Edition with all the bells and whistles to include a 3 inch lift. As we looked at the vehicle that's when our sales rep, Dalton met us. He was fantastic! He took the time to answer our questions, address any concerns and quickly became our new friend in no time. The people we met and spoke with at this location are what I would call, a great family of friends. The kindness and possitive attitudes they posses is very refreshing, especially after a long day and they even went out of their way to make sure that we had anything we needed, they even took care of Zoe, our little Blue Heeler. This experience was totally stress free and very pleasant. I highly recommend Bill Penney Toyota to anybody that is looking to purchase a vehicle in their future. What a great group of people! More

Purchasing a new vehicle I just purchased a new vehicle from Bill Penney.My sales person was Fred Williams.He was very knowledgeable and polite.He asked what I was looking for I just purchased a new vehicle from Bill Penney.My sales person was Fred Williams.He was very knowledgeable and polite.He asked what I was looking for in a car and really listened to me and was not pushy.I liked the car but Fred sold me on the safety features and other extras. I had already made out a check to another dealership and was in the process of taking it to them but after talking to Fred I decided to purchase a new Camry.Thanks Fred for making me feel like I could trust Bill Penney dealership. If not for Fred I would be the owner of a competitors vehicle. More

Great Experience My husband and I purchased a new 2015 Toyota 4 Runner Limited this past weekend from Bill Penny. We traded in a 2012 Acura RDX for a larger SUV in an My husband and I purchased a new 2015 Toyota 4 Runner Limited this past weekend from Bill Penny. We traded in a 2012 Acura RDX for a larger SUV in anticipation for our little one on the way. The entire staff at Bill Penny made our experience a good one. Everyone is very courteous and friendly. Our salesman, Israel R., was very helpful without being pushy - which I appreciate. More

Used car purchase Just purchased my second car from Bill Penney. Sales person was frienly, knowledgeable and helpful. Showed me a varity of vehicles I might be intere Just purchased my second car from Bill Penney. Sales person was frienly, knowledgeable and helpful. Showed me a varity of vehicles I might be interested in. I bought a 2007 Tundra SR5 XCab. Great truck! I would certainly recommend the dealership to anyone interested in purchasing a new or used car. More

Trade-in experience I recently traded in my 2008 Volkswagon Passat for the 2014 Toyota Camry and I must say I am very impressed with the all around service and quality Bi I recently traded in my 2008 Volkswagon Passat for the 2014 Toyota Camry and I must say I am very impressed with the all around service and quality Bill Penny Toyota provided. The employees were very friendly and went out of their way to greet and make me feel comfortable. Jose V. worked really hard to make sure I was happy and satisfied with my purchase. He worked hard to offer several alternatives and arrange a deal that best suited my needs. I will choose Bill Penny Toyota any day over any other car dealership in the Huntsville area. Thanks Jose! More

Car buying experience Fourth car we have bought from this dealership. Experience has always been positive. Selection of cars we were interested in was very limited but we Fourth car we have bought from this dealership. Experience has always been positive. Selection of cars we were interested in was very limited but we are pleased with our purchase. More

excellent first new car buying experience. so happy. There where no games, no gimmicks, the whole process was over in under 3 hours. We love our new Sienna. No buyers regret. We feel like we got the b There where no games, no gimmicks, the whole process was over in under 3 hours. We love our new Sienna. No buyers regret. We feel like we got the best van at the best price. I walked in only hoping to get the process started that day but I was able to surprise the family with a new Sienna the same afternoon! Salesman Aaron S. Was very helpful. No pressure.Thanks! More