
Bill Penney Toyota
Huntsville, AL
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Professional, knowledgeable and great customer service I enjoyed working with the sales staff at Bill Penney. They took all my needs into consideration and recommended the car that fit best with my lifest I enjoyed working with the sales staff at Bill Penney. They took all my needs into consideration and recommended the car that fit best with my lifestyle. They were courteous and professional and not overbearing like many other dealerships that just want to make a sale and move on to the next customer. Bill Penney Toyota is top notch!! More
Good Deal on Camry I traded for a 2015 Camry on 2 Jan - the last day of the sale/quarter. I stopped in during Nov and checked out a Camry and then had a work trip and t I traded for a 2015 Camry on 2 Jan - the last day of the sale/quarter. I stopped in during Nov and checked out a Camry and then had a work trip and tested a Honda Accord out of town. Fred Williams kept in touch and was very helpful and put in extra effort to get the Camry deal approved. Thanks. Daryl More
Purchased new 4-Runner Salesman was professional, courteous, and responded immediately to any questions we had regarding our purchase by phone. We were actually closer to 4 Salesman was professional, courteous, and responded immediately to any questions we had regarding our purchase by phone. We were actually closer to 4 other Toyota Dealerships, but received better and quicker response from Bill Penny Toyota. More
Enjoyed I recently purchased 2015 Camry from Bill Penney. Salesperson Jose Vidrios did very good job making that happen. I god good price and on top of that I recently purchased 2015 Camry from Bill Penney. Salesperson Jose Vidrios did very good job making that happen. I god good price and on top of that he helped me to get good financing terms. I really enjoyed dealing with Jose. More
there was some issues but cind........................... cindy bent over backwards to take care of some issues I had..... it was very busy...lots of waiting around for car to be done cindy bent over backwards to take care of some issues I had..... it was very busy...lots of waiting around for car to be done More
Purchased new Prius The process with Bob Fitzgerald, the salesman was very professional and pleasant. We were very pleased with our trade in offer and he was very respons The process with Bob Fitzgerald, the salesman was very professional and pleasant. We were very pleased with our trade in offer and he was very responsive to our questions. Chris the sales manager did offer to not charge us for the white pearl paint that we didn't even realized cost more. However after being excited about our purchase the hard sale started when we were sent to talk to Victor the business manager. We were unprepared, because we usually do not buy new cars, when presented with lots of numbers and options for purchasing extended warranties and maintenance options. Perhaps we felt pressure because we were unprepared for this aspect but it was not pleasant. Victor did back off and gave us till the next day to make a decision allowing us time to research the options. We decided not to purchase any of the warranties or maintenance packages. Unfortunately we left the dealership feeling frustrated rather than excited about our purchase. There were some mistakes made on our paperwork, one that would have been in our favor and the other one was an incorrect VIN number. Mistakes that anyone could easily make so understandable but make sure you add up your costs, numbers etc. and check that VIN number is correct. I would still recommend this dealership and feel that we received a good deal for our new Prius. More
Great Buying Experience! Very no hassle experience with this dealership. Went in knowing what I wanted and they made every attempt at making it happen and they did. Very dow Very no hassle experience with this dealership. Went in knowing what I wanted and they made every attempt at making it happen and they did. Very down to earth, understanding the games that take place when trying to negotiate on a car purchase and did not take this approach when working with my wife and I. Look forward to doing business with Bill Penny in the future. More
Unexpected Purchase Salesman Trell Barnes was awesome and understood what I wanted. I had not expected to buy a car and still don't think I was entirely ready to buy a ca Salesman Trell Barnes was awesome and understood what I wanted. I had not expected to buy a car and still don't think I was entirely ready to buy a car but the sales manager James Spivey was VERY motivated to sell me the car and got me a great deal that I just couldn't logically pass up. I just wish I would have taken time to think it over because I just don't think I was quite ready to trade just yet. I'll definitely miss my Jeep but I have a great car that will last a long time. More
A Great Experience My wife and I decided to swing into Bill Penney Toyota just to see if by chance they had what I was looking for. We didn't have to even look around My wife and I decided to swing into Bill Penney Toyota just to see if by chance they had what I was looking for. We didn't have to even look around because as we drove in, there it was, my soon to be brand new 2014 FJ Cruiser Ultimate Trail Edition with all the bells and whistles to include a 3 inch lift. As we looked at the vehicle that's when our sales rep, Dalton met us. He was fantastic! He took the time to answer our questions, address any concerns and quickly became our new friend in no time. The people we met and spoke with at this location are what I would call, a great family of friends. The kindness and possitive attitudes they posses is very refreshing, especially after a long day and they even went out of their way to make sure that we had anything we needed, they even took care of Zoe, our little Blue Heeler. This experience was totally stress free and very pleasant. I highly recommend Bill Penney Toyota to anybody that is looking to purchase a vehicle in their future. What a great group of people! More
Purchasing a new vehicle I just purchased a new vehicle from Bill Penney.My sales person was Fred Williams.He was very knowledgeable and polite.He asked what I was looking for I just purchased a new vehicle from Bill Penney.My sales person was Fred Williams.He was very knowledgeable and polite.He asked what I was looking for in a car and really listened to me and was not pushy.I liked the car but Fred sold me on the safety features and other extras. I had already made out a check to another dealership and was in the process of taking it to them but after talking to Fred I decided to purchase a new Camry.Thanks Fred for making me feel like I could trust Bill Penney dealership. If not for Fred I would be the owner of a competitors vehicle. More