Bill Penney Toyota

Outstanding Customer Service My wife and I received the best customer service and professional sales experience ever in purchasing a car. Would recommend this dealer and specific My wife and I received the best customer service and professional sales experience ever in purchasing a car. Would recommend this dealer and specificially James Jackson. A professional sales person and made this purchase the most relaxing, fun, comfortable experience ever. I will recommend our friends to see him in buying a vehicle. More

Could not ask for better We received friendly, professional, timely but not pushy service. Creighton was excellent and worked hard to make us a deal that worked within our li We received friendly, professional, timely but not pushy service. Creighton was excellent and worked hard to make us a deal that worked within our limits! More

Very professional Organization I just purchased my third Avalon from Bill Penney. Their sales staff is always knowledgeable and the service department is excellent. Very pleased w I just purchased my third Avalon from Bill Penney. Their sales staff is always knowledgeable and the service department is excellent. Very pleased with my new 215 Limited and expect to receive the same excellent service from Bill Penney that I have enjoyed for the last 12 years. More

Great buying experience! I was recommended Bill Penney from a friend who had a pleasant experience. Even though I am located in Birmingham, I took the advice given and gave Bi I was recommended Bill Penney from a friend who had a pleasant experience. Even though I am located in Birmingham, I took the advice given and gave Bill Penney a call. My sales associate, Robert Shrier, was more than helpful in accommodating my requests for a new 4Runner. He was professional, friendly, and efficient. I will gladly use this dealership in the future. More

Strong business performance Zack Penny has brought about a SALES ATTITUDE among his organization which has influenced all sales and staff members. They have an attitude of outpe Zack Penny has brought about a SALES ATTITUDE among his organization which has influenced all sales and staff members. They have an attitude of outperforming other competitors until the deal if finalized. My wife and I were tough customers for Milton. It took us 4 trips and a couple of weeks to make our decision. Milton and the staff did not give up. They stayed in touch with us the whole time by excellent communication. Also I don't believe a dealership of any type or vehicle could have matched the price I paid for my 2015 Highlander. More

Great service and a great deal! Talked with Mikey O'Dell and received excellent service and a great deal on a 2015 Prius Persona. I was greeted by members of the sales team the momen Talked with Mikey O'Dell and received excellent service and a great deal on a 2015 Prius Persona. I was greeted by members of the sales team the moment I was on the lot. Everyone I interacted with were very professional, and even followed me to drop off my rental car. Sale was finalized in a short manner and car was ready to go. More

First time car buyer Wonderful experience. Everyone was willing to work with me and be patient in this big step. Wonderful experience. Everyone was willing to work with me and be patient in this big step. More

Great Customer Service, Great Deal! I had a wonderful experience at Bill Penney Toyota. The customer service was excellent, and they helped me find just what I needed. I received perso I had a wonderful experience at Bill Penney Toyota. The customer service was excellent, and they helped me find just what I needed. I received personal attention and felt valued as a customer. I am very happy with my purchase and will return here always for my future car needs! More

Less painful car buying We worked with Mike. M at Bill Penny Toyota, trying to locate a used vehicle to meet our needs. Mike was great, did not rush or push us towards any ve We worked with Mike. M at Bill Penny Toyota, trying to locate a used vehicle to meet our needs. Mike was great, did not rush or push us towards any vehicle. Drove off with a Toyota Tacoma that I really enjoy. The only down side was the long wait to see the finance guy. But he was really nice and helpful as well. Over all, plan to buy there again. More

Sacrifice for my husband My husband and I went shopping for me and new car but when we saw they had a beautiful Silver Toyota Tacoma Pre Runner on the lot, I gave up my desire My husband and I went shopping for me and new car but when we saw they had a beautiful Silver Toyota Tacoma Pre Runner on the lot, I gave up my desire (at the time) for a new car. He has wanted a Tacoma for several years so I sacrificed my wants and traded in my car so he/we could get his dream truck. We absolutely love it and will be back in the future. More