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Bill Penney Toyota
Huntsville, AL
793 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 793 reviews
August 04, 2015
Great experience My salesman Milton, the middle man Marlon, and the finance guy Darrel were all a pleasure to deal with. They were all knowledgeable about the vehicle My salesman Milton, the middle man Marlon, and the finance guy Darrel were all a pleasure to deal with. They were all knowledgeable about the vehicle and didn't drag out the buying process. They didn't pressure me into something I didn't want. When its time for a new vehicle again, I'll start looking here. More
by 41988914
Employees Worked With
Milton Wynn, Marlon, and Darrel
July 30, 2015
Great Buying Experience!!!! My salesman James Jackson made the selection of my new Camry an easy selection. He is knowledgeable on product and courteous. I highly recommend this My salesman James Jackson made the selection of my new Camry an easy selection. He is knowledgeable on product and courteous. I highly recommend this dealership. More
by 6275767
Employees Worked With
James Jackson
July 29, 2015
Great experience! Our salesman was great! We would recommend Israel to anyone in the market for a new car. He did not pressure us, was easy to work with, and was even Our salesman was great! We would recommend Israel to anyone in the market for a new car. He did not pressure us, was easy to work with, and was even humorous at times. We felt like he was working for us to get us the best deal. More
by jen
Employees Worked With
Israel Raybon, Mario
July 29, 2015
Toyota Rav4 Very well pleased with Justin Oates, he was very courteous and professional from start to finish.I would buy from Justin Oates again. Job well done. Very well pleased with Justin Oates, he was very courteous and professional from start to finish.I would buy from Justin Oates again. Job well done. More
by Rav4guy
Employees Worked With
Justin Oates
July 28, 2015
Best car buying experience I have ever had!! We inquired about a new vehicle online through Bill Penney.They were quick to respond to my inquiry.We set a time to look at the 2015 Camry.They worke We inquired about a new vehicle online through Bill Penney.They were quick to respond to my inquiry.We set a time to look at the 2015 Camry.They worked with our trade and got us a decent payment.The sales man was very polite and knowledgeable about the Camry. I will definitely send friends and family and even strangers their way. More
by willisjm3
Employees Worked With
Fred Williams and Jason Wright
July 25, 2015
Great experience I was very pleased with the whole experience. William Thompson really helped get a payment I could afford. I appreciate all of his efforts. I would r I was very pleased with the whole experience. William Thompson really helped get a payment I could afford. I appreciate all of his efforts. I would recommend this dealership to anyone. More
by Drew5995
Employees Worked With
William Thompson
July 23, 2015
They're Not Responsible For THEIR Damage I recently took my Toyota Sienna to Bill Penney's service department for a recall and an oil change. When checking in, I was told I had to sign a waiv I recently took my Toyota Sienna to Bill Penney's service department for a recall and an oil change. When checking in, I was told I had to sign a waiver releasing the service department from any and all responsibility for loss and/or damage to my vehicle. When I objected to signing, I was told to sign or take my car elsewhere. When I asked why they refused to take responsibilty, the service writer just grinned. (There is also a sign on the wall verifying this policy.) Since only a Toyota dealer can handle factory recalls, I signed and left my car, but I plan to take both of my Toyotas elsewhere for regular servicing. Since their employees know they will not be held responsible for poor service and/or damage to my vehicles, I no longer feel comfortable leaving them there. (Several telephone calls to other dealers in the Huntsville - Decatur area revealed similar policies at a few other places, but not many.) More
by Gordon B.
Employees Worked With
Service Department
July 21, 2015
Shopping made easy My salesman Bob Fitzgerald made the selection of my new Tundra any easy selection. He is knowledgeable on product and courteous. I highly recommend th My salesman Bob Fitzgerald made the selection of my new Tundra any easy selection. He is knowledgeable on product and courteous. I highly recommend this dealership. More
by Dking3
Employees Worked With
Bob Fitzgerald
July 20, 2015
Best Dealer in North Alabama It was a great experience and super easy making a car purchase. Wayne Lurvey was a great help! He was very attentive and easy to work with. It was a great experience and super easy making a car purchase. Wayne Lurvey was a great help! He was very attentive and easy to work with. More
by sgeorge95
Employees Worked With
Wayne Lurvey, Zack Penney
July 13, 2015
super dealer, super buying experience! My sales associate was Robert Sledge. Robert took the time to understand my needs and showed me precisely the car that I wanted. Victor was also very My sales associate was Robert Sledge. Robert took the time to understand my needs and showed me precisely the car that I wanted. Victor was also very helpful in finding me the perfect financing options. More
by shadowcreekal1
Employees Worked With
Victor the finance guy :)
