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Bill Penney Toyota

Huntsville, AL

3.0
798 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 798 reviews

April 15, 2024

We were blessed to have James Jackson as our salesman. He wasn't pushy, very knowledgeable and just a good man. Every text and phone call were returned promptly. He made sure every question was answered, More

by ncopeland2134
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jackson, Nanie
April 01, 2024

Had a great experience with all of the staff there. Jamal Hill was amazing. Not at all like you think a car salesman would be. He was friendly and knowledgeable but not at all pushy. The most pushy More

by danyeln
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Hill
March 25, 2024

Just got new pads and rotors turned on all wheels at BP this morning (03/25/2024). I had a coupon for pads and rotor turned for $219.95. I made an appointment (7:15 AM Monday) with a real person over the p More

by pissed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Martin
March 21, 2024

Wow! Amazing! I cannot say enough wonderful things about my experience. Connor is awesome. He was extremely professional and caring. Connor explained ever More

by Joan.hoskins001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor G./Madeline M.
March 10, 2024

They need to remove Brent Jones for being a finance manager. Because he so unprofessional. More

by Kobia Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jarvis Carroll was a great salesman!!, Zack Penney
March 08, 2024

This service department is terrible! I have taken my tundra here 3 times for oil changes, tire rotation and basic maintenance. Each and every time it took at least 4 hours. There is n More

by Mark.Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Felch
February 23, 2024

I bought the car 4 months ago, and I've had problems ever since I purchased the car, I keep getting the run around, spoke with numerous people and nothing is being done. waste of time and money! Money gone d More

by carissajones02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Penney, Hunter Johnson, Kristopher Martin
February 21, 2024

Drove in for an oil change and tire rotation and was met first thing by Delmon Davis and he got me taken care of and out the door. They have an excellent waiting area this is where I take my Camry for servi More

by ScottC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delmon Davis
January 10, 2024

The dealership had a very good waiting area. I had my appointment and was out in 45 minutes for 5000 mile check. Alex was my service person and he corrected some of the misinformation I had and More

by Wingman3272002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
January 07, 2024

I had purchased new tires at Costco, and I was told I needed new lug nuts for my 21 year old 2003 Toyota Tundra. Because of the age of the truck, I was reluctant to take it in to the dealership, but I wa More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Felch -Service Department…5 Stars (I would give more if I could!)