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Bill Penney Toyota

Huntsville, AL

3.0
798 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 798 reviews

May 24, 2016

Great experience We worked with Tim Bunch and were very pleased. We were in and out quickly. Everyone was very professional and accommodating. Loved the Christian musi More

by Dpkiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bunch
May 24, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

May 23, 2016

experience with Bill Penney Robert was very welcoming and helpful. I was really satisfied with my new car and service. It was such a pleasure to come to a dealership and be tre More

by sparkle1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sledge
May 23, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

May 20, 2016

Enjoyable vehicle buying experience Second time I've bought from them and I will continue to deal with them. They were helpful and very professional. Not pushy like at some dealers. Work More

by June
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Viarios, Silas Hallmark
May 23, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

May 18, 2016

Goode Good experience but they add extra stuff like Toyo Guard($599) and other little things to their vehicles that you don't need just to add cost and sale More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon
May 19, 2016 -

Bill Penney Toyota responded

Thanks for the great review! We appreciate your business! Cindy Huet Customer Experience Director

May 14, 2016

Great experience Friendly knowledgable staff. Great deal no pressure sale 4th Toyota from Bill Penney will return again Highly recommend this dealership if you are lo More

by Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
May 16, 2016 -

Bill Penney Toyota responded

Thanks for the great review. We appreciate your business. Cindy Huet Customer Experience Director

May 13, 2016

Not good. They car salesman we had said he would call and set up an appointment to get our bumper fixed and a key made which was all in the contract to do. He n More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Jordan
May 13, 2016 -

Bill Penney Toyota responded

I am sorry for the problems that you had when trying to get the items owed taken care of. I spoke with your husband and have scheduled the programming of the key and the repair to the bumper for Tuesday morning. We appreciate your business. We should have followed up better with you and made sure the key was available when you arrived. Cindy Huet Customer Experience Director

May 11, 2016

Perfect Car for My Daughter I had searched for a car for my eighteen year old daughter for weeks and finally found a Rav4 at Bill Penney that she loved. The salesman Kareem James More

by JoJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem James and James Spivey
May 12, 2016 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet

May 09, 2016

quick and simple I had a wreck and started looking for a car... while speaking to one of the salesmen not only did he reassure me that we would find the perfect vehicl More

by dferg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gordon
May 12, 2016 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet

May 08, 2016

Great buying experience,great sales team! Just purchased a new Tacoma, Kevin McCarthy and Drew Huber made the experience a great one. I would definitely recommend a visit to Bill Penny Toyota. More

by Dtacoma70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy, Drew Huber
May 12, 2016 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

May 08, 2016

Great salesman I was sitting in the service department waiting on my vehicle to be serviced and a gentleman approached me to see if I was interested in buying a new More

by van2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cossaboon
May 12, 2016 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

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