
Bill Penney Toyota
Huntsville, AL
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Very Pleased! What a great group of hardworking guys! Jose Vidrios was so patient and personable. I felt like family. I believe they were truly concerned that I get What a great group of hardworking guys! Jose Vidrios was so patient and personable. I felt like family. I believe they were truly concerned that I get the right vehicle for me! More
Great friendly atmosphere Pete Cossaboon(salesman) and Mark(sales manager) were very easy to deal with. We received a lot better deal at Bill Penny. I drive vehicle's until t Pete Cossaboon(salesman) and Mark(sales manager) were very easy to deal with. We received a lot better deal at Bill Penny. I drive vehicle's until there wore out so car buying is certainly not my favorite thing to do but the whole team at Bill Penny made it as enjoyable as possible. I'm not naming other dealerships(not here to degrade anyone) but Bill Penny was SO much easier to deal with than any of the other dealerships. I had been dreading the buying experience but couldn't be more pleased than I am now. Thanks Pete, Jared More
Great Experience We bought our new 2016 Sienna. Sales Rep we worked with was Kevin Mccarthy and Yee Chai. They are friendly and patience. They have explained us all fe We bought our new 2016 Sienna. Sales Rep we worked with was Kevin Mccarthy and Yee Chai. They are friendly and patience. They have explained us all features and possible options. They have given us a great deal and also got vehicle from different location with out any issue. I have visited other toyota dealers too. But they told they will charge more to get new vehicle from other location. Most importantly, we got vehicle from other location when our preferred color and model not available in the lot and for the best price compared to other dealers. All other staff were nice and friendly. More
Bought a Tacoma Final update. After someone accidentally giving the second key to another truck that was sold, everything is taken care of. Kevin got me a free reprog Final update. After someone accidentally giving the second key to another truck that was sold, everything is taken care of. Kevin got me a free reprogramming of the electronic locks and new cut keys for the truck. To recap: The initial buying experience was quick and easy. Came in, said what we were looking for, and were signing papers shortly. Couldn't be happier with the price and easy of it all. More
Excellent experience Buying a car from Bill Penney Toyota, is how car buying should be. Excellent sales staff! I would recommend Bill Penney Toyota to everyone looking to Buying a car from Bill Penney Toyota, is how car buying should be. Excellent sales staff! I would recommend Bill Penney Toyota to everyone looking to buy a vehicle. Zack, Victor and Vernon far exceed excellence in customer satisfaction. More
Great Deal. Great Service!! Krina Johnson for Used Cars and Pete Coosaboon for New Cars. Bought 2 cars in a week and couldn't have asked for a better experience. Krina Johnson for Used Cars and Pete Coosaboon for New Cars. Bought 2 cars in a week and couldn't have asked for a better experience. More
Awesome Everyone at Bill Penney Toyota was amazing! Everyone was very friendly & helpful! I got an amazing deal on the perfect car with the best features & wa Everyone at Bill Penney Toyota was amazing! Everyone was very friendly & helpful! I got an amazing deal on the perfect car with the best features & warranty! Jon Ward was my salesperson & he was amazing! Everyone there makes you feel like a part of the family! They also make the car buying experience easy. More
Great Overall Experence on our New Car Purchase Kevin McCarthy, our salesman, made selecting our new car a pleasurable experience. Kevin was friendly, knowledgeable, and very helpful. He got us the Kevin McCarthy, our salesman, made selecting our new car a pleasurable experience. Kevin was friendly, knowledgeable, and very helpful. He got us the sale and trade-in prices we wanted, quickly responded to my phone and text inquiries (he was the only one in the sales department I had to deal with) and has continued to help after the sale. Our experience with finalizing the paperwork through the finance department was not as good. We spent well over two hours on what should have taken half an hour, and had to endure a hard sell to both finance the car (I was paying cash) and purchase an extended warranty. Since I had encountered similar tactics when purchasing our 2010 Camry Hybrid at Bill Penney, I expect this is standard company or finance department procedure and something buyers should be prepared for.. I'd also like to complement the Bill Penney service department. I've used them for over 14 years for both my 2002 and 2010 Camrys, which are still running well! Dan Evans is my trusted service advisor there. More
Easiest no stress vehicle purchase ever. Right from the get go I was treated great!! Mr. Robert Sledge in sales made it too easy, he had the truck with the options I wanted ( and more) waitin Right from the get go I was treated great!! Mr. Robert Sledge in sales made it too easy, he had the truck with the options I wanted ( and more) waiting for me when I walked through the door. We reached a very fair deal, quickly, the sales manager Mr, Chai reviewed and approved everything for the next step. The next thing you know I was sitting in Mr. Lerveys office signing papers!! Everything was explained clearly, he answered all of my questions and I was on my way out the door with my new 2016 Tacoma!! Zack Penney has an incredible staff, that knows exactly how to do business, service was top notch, I will be buying my next Tacoma there no doubt.. More
Wonderful Experience!!! Recently I purchased a 2016 Toyota Camry from Bill Penney Toyota. The salesman working with me was Gary Carlise. He was very professional and patie Recently I purchased a 2016 Toyota Camry from Bill Penney Toyota. The salesman working with me was Gary Carlise. He was very professional and patiently helped me with all the workings of the new car. Wonderful experience!!! More