
Bill Penney Toyota
Huntsville, AL
Filter Reviews by Keyword
By Type
Showing 798 reviews
Just purchased my second car Best staff in every department. My salesman was Robert and this is the second car purchased from him. It was the best experience from the time I arriv Best staff in every department. My salesman was Robert and this is the second car purchased from him. It was the best experience from the time I arrived till my purchase was complete. Everyone worked very hard to make sure I was comfortable and got the best deal they could give me. I look forward to having my car serviced with them. The service dept. is excellent and very efficient. I won't trade anywhere else, great cars greatest dealership. More
Fantastic place to buy vehicles from! Pam and Jason were nothing but the most helpful in my search for a car. I highly recommend buying your next vehicle from here. They have great service Pam and Jason were nothing but the most helpful in my search for a car. I highly recommend buying your next vehicle from here. They have great service and are always attentive to their customers. More
Atrocious sales experience We negotiated a deal with Bill Penney on December 2, 2016. We requested a vehicle with tow mirrors and added a tonneau and bed rug. We had little c We negotiated a deal with Bill Penney on December 2, 2016. We requested a vehicle with tow mirrors and added a tonneau and bed rug. We had little contact with Bill Penney's salespeople on what was causing the delay with the truck. We rescinded our offer on December 26, 2016 after the truck was not ready as promised. I do not recommend Bill Penney Toyota due to lack of communication and failure to deliver the vehicle as promised on December 26, 2016. We were finally informed the truck was ready on January 2, 2017 which was after the promised date of December 26, 2016 and after our notice of rescission. More
They are the best in Huntsville for a reason. I purchased a new Camry a little over a year ago from these guys, not really what I wanted. But, I can say they stayed true to there word. Told me jus I purchased a new Camry a little over a year ago from these guys, not really what I wanted. But, I can say they stayed true to there word. Told me just to pay on it and let my credit score come up a little more and come back and get the truck of my dreams. They had me in and out in time to catch Alabama crush Washington. Now I'm riding high in my truck. Lol More
Purchased new Camry from Ramsee Miller On December 26, I had the most amazing experience purchasing my first 2017 Camry. My sales representative was professional and very knowledgeable abou On December 26, I had the most amazing experience purchasing my first 2017 Camry. My sales representative was professional and very knowledgeable about the features of the car I was sold. Best part is there were no hidden fees and they produced exactly what I wanted financially. More
Upgrade to SUV Smitty was great!! No pressure!! Made sure I found the vehicle that best suited me and had all the features I wanted. Worked to stay in my budget a Smitty was great!! No pressure!! Made sure I found the vehicle that best suited me and had all the features I wanted. Worked to stay in my budget and gave me truly excellent service through the whole process. I bought the 2016 Mitsubishi Outlander that was in the showroom he and all the staff made it a great experience,!,! Thanks Smitty More
They were straight to the point! I checked several other places and they did the normal long drawn out game. Dalton Swinney was straight to the point. I told him what i was looking fo I checked several other places and they did the normal long drawn out game. Dalton Swinney was straight to the point. I told him what i was looking for and the price i was looking to pay and he had me in and out in about 1 hour. I will buy my next car from Bill Penny and i hope that Dalton is there so i can deal with him. More
Thanks to Ramsee Ramsee found the exact car I described to him, went over all the features and warranties Ramsee did an excellent job of guiding us through the experi Ramsee found the exact car I described to him, went over all the features and warranties Ramsee did an excellent job of guiding us through the experience and checking to assure we being processed in atimely manner. Excellent buying experience with Ramsee. More
Dealing with Mr. Bloyd during my Upgrade of my Highlander It was a honor & privilege to deal with Mr. Bloyd. He was very knowledgeable about your product line and specifically my upgrade from a Highlander XL It was a honor & privilege to deal with Mr. Bloyd. He was very knowledgeable about your product line and specifically my upgrade from a Highlander XLE to a Limited. His degree of professionalism and expertise was greatly appreciated. Also, Barry in training was very helpful throughout my process of upgrading my 2016 Highlander. Sincere thanks for your support and patience. Clarification of Lease versus purchase was greatly appreciated. Thanks again Mr. Bloyd. This is the 1st time I have EVER leased versus purchased a POV. Thanks again Sincerely, John D. McCormick 256.508.8027 More
Buying my car I would like to thank one of the best salesman I have ever deal with (Randy Jordan) I never once felt pushed to buy. Hr was one who would joke and cut I would like to thank one of the best salesman I have ever deal with (Randy Jordan) I never once felt pushed to buy. Hr was one who would joke and cut up but when it was time to cut the chase and get cerious he could handle that to. I see some review about service but we will see how that is. So far anything we needed they have done. Again thanks Randy Borden and also thanks to everyone there for being friendly and helpful.. More