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Bill Penney Toyota

Huntsville, AL

3.2
793 Reviews

4808 University Dr NW

Huntsville, AL

35816

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Showing 793 reviews

January 30, 2017

Great Experience and Great Customer Service I just wanted to say thank you to Tim Bunch (sales), Randy Hayes (sales manager) and Jeremy from finance for making the purchase of my son's NEW 2017 More

by cbewing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bunch, Randy Hayes and Jeremy
Jan 30, 2017 -

Bill Penney Toyota responded

Thank you for taking the time to review our dealership. Cindy Huet Customer Experience Director

January 29, 2017

Top car store in town. Our salesman Raynon spent parts of 2 days working out a deal that fit our needs. The credit office put together a deal that was hard to say no to and More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raybon, Zack Penney
Jan 30, 2017 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

January 26, 2017

Used Car Sale This had to be the Worst car deal I have ever been involved in!! I went there to look at a used car, liked it decided to purchase it, and I had a tra More

by Tator68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin in Finance, Cindy Huet, Hunter Johnson
Feb 03, 2017 -

Bill Penney Toyota responded

We are truly sorry that we were not able to exceed your expectations. We feel like we addressed your concern to the best of our ability. Thank you for taking the time to let us know how we performed. Cindy Huet Customer Experience Director

January 17, 2017

SUV purchase Big thank you to Vernon Mason, he is the most polite, patient, helpful, and honest salesperson I've ever dealt with, and I've dealt with a lot over th More

by DFerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Mason
Jan 18, 2017 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. Cindy Huet Customer Experience Director

January 16, 2017

Saturday Afternoon car purchase Just wanted say my Salesman David did a great job with handling my car purchase. Also my finance man was very professional and went over all the paper More

by GW R.B. AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wagoner NEW CAR SALES. & Justin Walker Finance
Jan 18, 2017 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

January 06, 2017

Just purchased my second car Best staff in every department. My salesman was Robert and this is the second car purchased from him. It was the best experience from the time I arriv More

by LuLu and Lolas daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 06, 2017 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

January 04, 2017

Fantastic place to buy vehicles from! Pam and Jason were nothing but the most helpful in my search for a car. I highly recommend buying your next vehicle from here. They have great service More

by Ggammon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bowman, Pam Welford
Jan 04, 2017 -

Bill Penney Toyota responded

Thanks for taking the time to review our dealership. We appreciate your business. Cindy Huet Customer Experience Director

January 03, 2017

Atrocious sales experience We negotiated a deal with Bill Penney on December 2, 2016. We requested a vehicle with tow mirrors and added a tonneau and bed rug. We had little c More

by teacher,gar2016
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Sledge, Kevin McCarthey, Mario ?Mark Tucker
January 03, 2017

They are the best in Huntsville for a reason. I purchased a new Camry a little over a year ago from these guys, not really what I wanted. But, I can say they stayed true to there word. Told me jus More

by Jaylanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't think of his name
Jan 04, 2017 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

January 02, 2017

Purchased new Camry from Ramsee Miller On December 26, I had the most amazing experience purchasing my first 2017 Camry. My sales representative was professional and very knowledgeable abou More

by Kreecole
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramsee Miller, Hunter Johnson
Jan 02, 2017 -

Bill Penney Toyota responded

Thanks for the great review. Cindy Huet Customer Experience Director

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