Bill Penney Toyota
Huntsville, AL
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Great Experience and Great Customer Service I just wanted to say thank you to Tim Bunch (sales), Randy Hayes (sales manager) and Jeremy from finance for making the purchase of my son's NEW 2017 I just wanted to say thank you to Tim Bunch (sales), Randy Hayes (sales manager) and Jeremy from finance for making the purchase of my son's NEW 2017 Camry such a GREAT CUSTOMER EXPERIENCE. They were very knowledgeable and helpful from the questions we had during the test drive to the point of financing options of our purchase. I highly recommend going to speak with Tim Bunch at Bill Penney Toyota for anyone remotely interest in purchasing a new vehicle. More
Top car store in town. Our salesman Raynon spent parts of 2 days working out a deal that fit our needs. The credit office put together a deal that was hard to say no to and Our salesman Raynon spent parts of 2 days working out a deal that fit our needs. The credit office put together a deal that was hard to say no to and the closing was a breeze. This is the second vehicle that we have brought from Penney's so I can also recommend the service department as one of the top if not the top in town. Well done Bill Penney Toyota! More
Used Car Sale This had to be the Worst car deal I have ever been involved in!! I went there to look at a used car, liked it decided to purchase it, and I had a tra This had to be the Worst car deal I have ever been involved in!! I went there to look at a used car, liked it decided to purchase it, and I had a trade in. Then it went down hill from there. Finance screwed it up! Long story short, I ended up with a savings account I did not authorize! I had to be a member of the credit union with a account for the membership. I asked the finance man if I needed a account to have the membership, he said NO!!! It was a surprise when the credit union set me info saying I did have one. Bill Penny is going to buy me lunch because I raised the roof about this account. I was told by the finance man just to get it refinanced if I did not like it. Why did I even go there!!!! Don't make the same mistake!!! More
SUV purchase Big thank you to Vernon Mason, he is the most polite, patient, helpful, and honest salesperson I've ever dealt with, and I've dealt with a lot over th Big thank you to Vernon Mason, he is the most polite, patient, helpful, and honest salesperson I've ever dealt with, and I've dealt with a lot over the past 30 years. Also big thank you to the finance guy who talked fast but totally got the job done...lol. Great job!!! And many thanks for making my car buying experience a great one!! Highly recommend Bill Penney Toyota!!! More
Saturday Afternoon car purchase Just wanted say my Salesman David did a great job with handling my car purchase. Also my finance man was very professional and went over all the paper Just wanted say my Salesman David did a great job with handling my car purchase. Also my finance man was very professional and went over all the paperwork throughly with me. Thanks Bill Penney Toyota for making car buying experience great. Thanks Gary R.B. AL More
Just purchased my second car Best staff in every department. My salesman was Robert and this is the second car purchased from him. It was the best experience from the time I arriv Best staff in every department. My salesman was Robert and this is the second car purchased from him. It was the best experience from the time I arrived till my purchase was complete. Everyone worked very hard to make sure I was comfortable and got the best deal they could give me. I look forward to having my car serviced with them. The service dept. is excellent and very efficient. I won't trade anywhere else, great cars greatest dealership. More
Fantastic place to buy vehicles from! Pam and Jason were nothing but the most helpful in my search for a car. I highly recommend buying your next vehicle from here. They have great service Pam and Jason were nothing but the most helpful in my search for a car. I highly recommend buying your next vehicle from here. They have great service and are always attentive to their customers. More
Atrocious sales experience We negotiated a deal with Bill Penney on December 2, 2016. We requested a vehicle with tow mirrors and added a tonneau and bed rug. We had little c We negotiated a deal with Bill Penney on December 2, 2016. We requested a vehicle with tow mirrors and added a tonneau and bed rug. We had little contact with Bill Penney's salespeople on what was causing the delay with the truck. We rescinded our offer on December 26, 2016 after the truck was not ready as promised. I do not recommend Bill Penney Toyota due to lack of communication and failure to deliver the vehicle as promised on December 26, 2016. We were finally informed the truck was ready on January 2, 2017 which was after the promised date of December 26, 2016 and after our notice of rescission. More
They are the best in Huntsville for a reason. I purchased a new Camry a little over a year ago from these guys, not really what I wanted. But, I can say they stayed true to there word. Told me jus I purchased a new Camry a little over a year ago from these guys, not really what I wanted. But, I can say they stayed true to there word. Told me just to pay on it and let my credit score come up a little more and come back and get the truck of my dreams. They had me in and out in time to catch Alabama crush Washington. Now I'm riding high in my truck. Lol More
Purchased new Camry from Ramsee Miller On December 26, I had the most amazing experience purchasing my first 2017 Camry. My sales representative was professional and very knowledgeable abou On December 26, I had the most amazing experience purchasing my first 2017 Camry. My sales representative was professional and very knowledgeable about the features of the car I was sold. Best part is there were no hidden fees and they produced exactly what I wanted financially. More