Bill Penney Toyota
Huntsville, AL
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New Car I stopped in to talk about the letter I received about lowering my payment and receiving 0% interest and saw a black current colored 2017 Rav4 on the I stopped in to talk about the letter I received about lowering my payment and receiving 0% interest and saw a black current colored 2017 Rav4 on the showroom floor. Fell in love with it and saw James R. Jackson, who sold us our 2016 Rav4 and started the process of buying it. Every moment we were there, James and the finance people worked diligently to get everything around and put us in our new car. We love James. He is knowledgeable, courteous, never pushy, always kind, and so sweet to us. The finance department saw us after James, and we drove away happy drivers of our new Rav4. The only suggestion I might have is that the company might have a bowl of fruit, or something to munch on since once you are there, you can't leave until you are finished, and that was about 6 hours for us. They do have vending machines, but you can eat just so many crackers :-) Our experience was good. This is the 5th car we have bought at this dealership. Love the service department also. More
Krina and Wayne were great to work with!! I normally hate going through the car buying process because it drags on for so long. Krina Johnson and Wayne Lurvey worked hard to get us in and out I normally hate going through the car buying process because it drags on for so long. Krina Johnson and Wayne Lurvey worked hard to get us in and out with a minimal wait time. More
Great experience of a first time auto buyer! Knowledgeable, fast, and friendly, no haggle or dishonesty at Bill Penney. Other lots will have you there all day to say they can't finance you after Knowledgeable, fast, and friendly, no haggle or dishonesty at Bill Penney. Other lots will have you there all day to say they can't finance you after pulling your credit 15+ times. More
Got a great vehicle a a fair price I am very pleased with the 2017 Highlander I recently purchased from Bill Penny. The staff was courteous and very knowledgeable about the vehicle an I am very pleased with the 2017 Highlander I recently purchased from Bill Penny. The staff was courteous and very knowledgeable about the vehicle and was able to obtain exactly what I wanted in about one week. More
Toyota Camry 2016 Back in December of 2016 I brought my wife in to get a more reliable vehicle. We had spoken with Vernon Mason. He was extremely helpful and made our e Back in December of 2016 I brought my wife in to get a more reliable vehicle. We had spoken with Vernon Mason. He was extremely helpful and made our experience extremely pleasant. Upon test driving the Camry I immediately knew what to get her. We walked away happy and to this day very pleased with our purchase. We're differently recommending Bill Penny Toyota and Vernon Mason to our friends. Corey Hyter More
God Did It I came to Bill Penney looking for a New Car in Jan. 2016. My Salesman was Vernon Mason. This wonderful salesman went out his way to make sure I left t I came to Bill Penney looking for a New Car in Jan. 2016. My Salesman was Vernon Mason. This wonderful salesman went out his way to make sure I left there with a NEW CAR. He took time and made sure what I was looking for, I got. His kindness toward me really made me feel welcomed. As the hours grew long and my patience got thin Mr. Mason reassured me to hold and have faith....it was working for my Good and sure enough I left Bill Penney that day with a NEW CAR. A 2016 Toyota Camry SE all for me. I highly recommend Bill Penney Toyota in Huntsville Al.. I am so happy with my cat. Vernon Mason thank you so much for all of your help in purchasing my new car. "God Did It" More
Purchase Toyota RAV 4 Vernon Mason was an amazing sales man, he went with us on a test drives and made sure we were happy with what we were going to purchase. He was thorou Vernon Mason was an amazing sales man, he went with us on a test drives and made sure we were happy with what we were going to purchase. He was thorough in explaining all features and went beyond our expectations in programming the many conveniences available on my new RAV 4. More
Extraordinary Staff and Buying Experience I was truly impressed with how enjoyable they made this purchase! Even after the sale, the staff continues to provide superior customer service by no I was truly impressed with how enjoyable they made this purchase! Even after the sale, the staff continues to provide superior customer service by not only reaching out to me and making themselves available if I need help but also building a relationship that shows they care about the people that do business with them. Hunter, Randy, Brandon and the whole crew were incredible and continue to exceed my expectations. Well Done!!! More
Excellent Mr. James Jackson was very polite and very helpful in every single way. All employees were. I just wanna thank you guys for setting this opportunity u Mr. James Jackson was very polite and very helpful in every single way. All employees were. I just wanna thank you guys for setting this opportunity up for me and I love my new car More
Wonderful Car Buying Experience This was my first experience buying a new car and I could not have had a better more enjoyable experience. Tim Bunch and Barry Womack were very knowle This was my first experience buying a new car and I could not have had a better more enjoyable experience. Tim Bunch and Barry Womack were very knowledgeable and helpful. The staff there were courtesy and never felt rushed or persuaded into buying that I've experienced at other dealerships. Already recommended them to a handful of people and will continue to send friends and coworkers to Bill Penney! More