Bill Penney Toyota

Went in to buy a car. LOVED the Rav4. Was going to buy the car from Charlie Landsdell who was AMAZING and I would definitely RECOMMEND him. BUT I did not buy because their floor manager, John Smith, was a the car from Charlie Landsdell who was AMAZING and I would definitely RECOMMEND him. BUT I did not buy because their floor manager, John Smith, was a complete jerk.He came up to us with an attitude automatically. When we told him I couldn't do the price he was throwing at us he got pissed. He wanted to argue. Charlie should definitely go to another dealership, he is too awesome to be working with someone who acts like that and costs him and no telling how many other employees money. SUMMARY: CHARLIE: AMAZING!!!! 10 STARS JOHN: SHOULD BE FIRED! -100 More

Charlie Lansdell was AMAZING. He ran some numbers and gave us a ball park number. The floor manager, John Smith, was VERY RUDE. Refused to come down AT ALL on sticker price and said "ABSOLUTELY NOT". He gave us a ball park number. The floor manager, John Smith, was VERY RUDE. Refused to come down AT ALL on sticker price and said "ABSOLUTELY NOT". He snatched the paper off the desk and walked off. We were never rude and very understanding. He came over and started off with an attitude. I assume he doesn't like people trying to get themselves a better deal or who know what they're talking about. We immediately left and went to Subaru. Now proud owners of a Subaru Forester limited with all the same creature features as the rav4 hybrid we previously looked at. Would much rather give our business to nice deserving people! More

I had a great experience working with Vic 100. we will continue to recommend our friends and family to buy from Vic. Excellent inventory and special incentives. continue to recommend our friends and family to buy from Vic. Excellent inventory and special incentives. More

Vic was great to work with! He made the entire process stress-free and easy. I would highly recommend Bill Penney Toyota and Vic to anyone looking to buy a car in the future! stress-free and easy. I would highly recommend Bill Penney Toyota and Vic to anyone looking to buy a car in the future! More

I scheduled maintenance under the new car service agreement but Tyler Long ordered $130 of additional work that he never got approval from me for. I learned of the additional work when he asked “how agreement but Tyler Long ordered $130 of additional work that he never got approval from me for. I learned of the additional work when he asked “how would you like to pay.” And when I asked for an explanation he said my husband approved it at drop-off. But my husband didn’t drop it off. I did. He actually tried to blame it on my husband. That’s horrible service. :/ More

Thank you so much Joseph Compton. I told you what I wanted and you made sure I got it. I love my new 2021 Camry. wanted and you made sure I got it. I love my new 2021 Camry. More

Thank you Trista Lister for helping us get our Toyota Camry. You explained everything very well and you made us feel very happy and satisfied with the car that we purchased. We will send all of our frie Camry. You explained everything very well and you made us feel very happy and satisfied with the car that we purchased. We will send all of our friends to you if they are looking to buy a car. Thank you so much for everything. Sheila Pattnayak More

Do not use their service department and fo not buy used vehicle from them. I don't know how they ste in business. Wise up. vehicle from them. I don't know how they ste in business. Wise up. More

I bought a used car with this dealership and was told the car to as given a though check I have also had it served though there. I took it in for a oil change at a different place only to find out both my dr car to as given a though check I have also had it served though there. I took it in for a oil change at a different place only to find out both my drive axles have been bad for awhile. It has been less than 3 months since I had it in their shop and was told everything was good. Since purchasing the car less than 6 months ago I have had to replace brakes( which I was told were fine) the alternator, and coils. I was assured upon purchlace of this vehicle that everything was good and upon servicing things were good. The technician informed me this was not a new issue that this issue had been going bon for a long time. I feel like I was sold a car simply so the salesman could make a commission. I informed them I was on a limited income and couldn't afford alot of repairs yet that is all I have had since the purchase of the vehicle I am very disatisfied with the quality of service and honesty of this company. More

I recently bought a 2021 4Runner from Bill Penney Toyota. The salesman, Jeremy Flemig, was very knowledgeable about vehicle, answered all the questions I had, didn't try to upsell me or steer me into someth The salesman, Jeremy Flemig, was very knowledgeable about vehicle, answered all the questions I had, didn't try to upsell me or steer me into something I didn't want. I was very impressed with his professionalism and I will certainly recommend him to my friends. More