Bill Penney Toyota

This was the best experience I’ve ever had from a dealer. Excellent customer service as well. Highly recommended place to buy a car. Excellent customer service as well. Highly recommended place to buy a car. More

Dalton Swinney made my visit, purchasing my new 2014 Audi Q5, a wonderful experience! I couldn't have asked for a better person to work with.. He was kind, professional and make sure I was comfortable throug Q5, a wonderful experience! I couldn't have asked for a better person to work with.. He was kind, professional and make sure I was comfortable throughout my entire visit. Big thanks to the rest of the Toyota crew for making me feel right at home and a special thank you to my new friend, Dalton!! More

Robert was very professional, very kind and help in all areas of his job.He walked me though every place I needed to go and do. areas of his job.He walked me though every place I needed to go and do. More

Service and response was good. Robert was very responsive to my questions and had answers or got them for me. to my questions and had answers or got them for me. More

Charlie was knowledgeable and helpful, He was patient with the process. Robert was very informal and also helpful. They both were very kind, helped a lot and I would DEFINITELY recommend Bill Penny Toyot with the process. Robert was very informal and also helpful. They both were very kind, helped a lot and I would DEFINITELY recommend Bill Penny Toyota for your dealer ship!!! More

My name is Sharleatha Calvert and I have had the worst experience of my life buying a car with Bill Penney never in a million years would I have thought this could happen to me I trusted them to sell me a experience of my life buying a car with Bill Penney never in a million years would I have thought this could happen to me I trusted them to sell me a good car..I purchased a 2017 infinite Q60 while test driving I let them know that the check engine light was on they told me it was a minor problem and they could fix it I never should’ve trusted that.. I got my loan through my own bank and gave them a $38,000 check I was only able to drive the car 2 days my car has been with them for over a month they called me and told me it would cost $10,000 to get my car fixed I was furious I haven’t even been able to drive the car and y’all told me it was a minor problem and now they are trying to get me to trade the car back in but only give me $32,000 for the car so I jus lose the whole way around..and that’s not it..I also purchased a Chrysler 300 at the time I bought the infinite so I purchased 2 cars from them and no one is trying to help me solve this problem Gary at Bill Penney tried to put me out he is rude and doesn’t care about his customers he never returns my calls and basicly jus doesn’t wanna deal with me but everyone was so nice when I was purchasing both cars but since they have sold me a Lemon car no one wants to deal with me I can’t believe they would do this to me when I trusted them….Never purchase a car from the used dealership side or deal with Gary or Pace..they will be nice to sell you the car but once you purchase the car they turn into arrogant xxxxxxxx More

I just purchased my third vehicle with Bill Penney Toyota and their awesome salesman, James Jackson. James, Derrick and Nanie are a wonderful representatives of this organization and their great customer ser and their awesome salesman, James Jackson. James, Derrick and Nanie are a wonderful representatives of this organization and their great customer service. This was a great experience once again. I keep coming back! More

Just bought a Tundra at Bill Penny. The Truck had a large dent in the bumper that they didnt mention. Im a disabled vet buying this vehicle. Manager starts yelling at me; totally unprofessional. dent in the bumper that they didnt mention. Im a disabled vet buying this vehicle. Manager starts yelling at me; totally unprofessional. More