Back

Bill Penney Toyota

Huntsville, AL

3.0
797 Reviews

4808 University Dr NW

Huntsville, AL

35816

Directions

By Type

Showing 797 reviews

March 18, 2025

I feel Bill Penney Toyota is a breeding ground for racist unprofessional alleged Klansmen. A employee named Brent Jones recently went viral for attacking two minor black American kids. As a father with child More

by Cletus Thomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Jones , Zack Penney, Hunter Johnson, Kristopher Martin
March 11, 2025

This dealerships salesman was very misleading and had me provide a security deposit based upon misleading information. deposit was based upon them being able to build me a car to my specifications within 30 More

by mattm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jordan Hunter, Hunter Johnson
January 24, 2025

Arrived at dealership before they opened to inquire about a used vehicle. Drove two hours to see it. Spoke with salesman Tyson who confirmed it was available. He stated it was so new it was being prepared an More

by steyr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyson , Hunter Johnson
January 24, 2025

they’ll sell a car to another person out from underneath you after you’ve negotiated and agreed on the price. they said they were cleaning up the car to be ready to purchase, then they called us and said it More

by ay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
jaden tyson, 3 stars
December 12, 2024

This is not typically how I prefer to do business. I’m not a fan of airing ”dirty laundry” but I have never found myself in a situation like this before. I previously provided a great review for Bill More

by Kirklandcarfinder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ian Sherrill
November 21, 2024

Charged my wife $360 for a tire on a 2024 Rav4 that is 5 months old. Found the same tire at two other places for $198. They won't return my calls or e mails . Con artists and thieves at this dealership. More

by jaysn3110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Martin
September 07, 2024

Called 6 times the past year about the issue with battery recall. First 3 times no one there had heard about it, last 3 times no call back. Appts. mean nothing, was there to get the outside mirror replaced a More

by Unhappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesperson no longer there
September 03, 2024

I was greeted promptly upon arrival then directed to the proper department. We proceeded to test driving the vehicle & proceeded to purchasing the vehicle. The complete process was simple & quick. Thanks More

by Lynnt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Pears
August 27, 2024

Terrible customer service from management in used cars! ! Won’t call you back! Put discount tires on used car & car vibrates at high speed. Car was certified!! Was told by another Toyota dealer they would N More

by CCRowden
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pace
August 21, 2024

Called twice today trying to speak to my service advisor and left messages and never got a call back. I've had my Corolla for 27 months and only have 11500 miles on it and the battery is bad . Every time I More

by jmoorehsv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Martin
1
...