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Bill Page Toyota
Falls Church, VA
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Tu Anh Tran and other employees in maintenance are very responsive. The waiting room on the second floor was very clean and comfortable and not so busy. responsive. The waiting room on the second floor was very clean and comfortable and not so busy. More
Marcello was incredibly helpful as we went through the process. He kept us informed throughout the process and didn’t push us. He helped us get to the price we needed. We had a great experience. process. He kept us informed throughout the process and didn’t push us. He helped us get to the price we needed. We had a great experience. More
They opened on time and was let in for my 7am appointment. Donny Villatoro attended to write the service needed for my car. He suggested to replace my engine filter and cabin filter, to which I a appointment. Donny Villatoro attended to write the service needed for my car. He suggested to replace my engine filter and cabin filter, to which I agreed. Overall the service was done in a timely and efficient manner. More
Since 1987 for me! Superior customer service and comfortable waiting area. The service took an hour beyond the estimated time at check-in even with an appointment; it was worth it. comfortable waiting area. The service took an hour beyond the estimated time at check-in even with an appointment; it was worth it. More
Needed to have my 2017 Toyota Sienna's fuel pump replaced based upon a manufacture's recall. Was able to schedule an appointment within less than a week of my call, easy procedure to drop off my van, pick up based upon a manufacture's recall. Was able to schedule an appointment within less than a week of my call, easy procedure to drop off my van, pick up the loaner car, and return later that day for the repaired van. More
Nice people, good service. The person that helped me was very nice(Donny) he explained me everything about the service with clarity and courtesy. All ways I am happy with the service. Thank you! very nice(Donny) he explained me everything about the service with clarity and courtesy. All ways I am happy with the service. Thank you! More
The service is fast and efficient. The service was even faster than was promised. They had my car ready about an hour sooner than was promised. Great job! faster than was promised. They had my car ready about an hour sooner than was promised. Great job! More
I like the proactive outreach so I don't forget to schedule service. Fast, friendly, professional, and knowledgeable staff. Tu Tran is always helpful and has been overseeing our cars for years. schedule service. Fast, friendly, professional, and knowledgeable staff. Tu Tran is always helpful and has been overseeing our cars for years. More