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Bill Page Toyota

Falls Church, VA

4.0
271 Reviews

2923 Annandale Road

Falls Church, VA

22042

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Showing 271 reviews

July 31, 2021

Tu Anh Tran and other employees in maintenance are very responsive. The waiting room on the second floor was very clean and comfortable and not so busy. More

by jbwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Anh Tran
Jul 31, 2021 -

jbwood responded

The rating and comments are correct.

Jul 31, 2021 -

jbwood responded

My rating and comments are all that I want to provide at this time.

July 27, 2021

Marcello was incredibly helpful as we went through the process. He kept us informed throughout the process and didn’t push us. He helped us get to the price we needed. We had a great experience. More

by jamiesample
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcello Muttoni
Jul 29, 2021 -

Bill Page Toyota responded

Hi Jamie and thanks for the great feedback! We're very happy that Marcello was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Bill Page Toyota Team

July 22, 2021

They opened on time and was let in for my 7am appointment. Donny Villatoro attended to write the service needed for my car. He suggested to replace my engine filter and cabin filter, to which I a More

by Eames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Villatoro
Jul 26, 2021 -

Bill Page Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Bill Page Toyota Team

July 22, 2021

Great service. Pleasant helpful good open discussion. All done on time. Why do I have to dob25 words to submit. Makes no sense. Sorry but no sense More

by Lic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa
Jul 26, 2021 -

Bill Page Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bill Page Toyota Team

July 21, 2021

Since 1987 for me! Superior customer service and comfortable waiting area. The service took an hour beyond the estimated time at check-in even with an appointment; it was worth it. More

by Joan D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran, the cashier, and the receiver and the delivery person in the Service check in and out bay.
Jul 23, 2021 -

Bill Page Toyota responded

Hi Joan and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Bill Page Toyota Team

July 21, 2021

Needed to have my 2017 Toyota Sienna's fuel pump replaced based upon a manufacture's recall. Was able to schedule an appointment within less than a week of my call, easy procedure to drop off my van, pick up More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami Albaho and others
Jul 23, 2021 -

Bill Page Toyota responded

Thank you for the positive review, Chuck, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Bill Page Toyota Team

July 20, 2021

Nice people, good service. The person that helped me was very nice(Donny) he explained me everything about the service with clarity and courtesy. All ways I am happy with the service. Thank you! More

by Scs4v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Jul 22, 2021 -

Bill Page Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bill Page Toyota Team

July 17, 2021

I have come to Bill Page Toyota for more than 20 years because the whole team is so friendly and the service quality is excellent. More

by Liz Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Jul 20, 2021 -

Bill Page Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Bill Page Toyota Team

July 14, 2021

The service is fast and efficient. The service was even faster than was promised. They had my car ready about an hour sooner than was promised. Great job! More

by sprintdog24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami Albaho-Advisor
Jul 16, 2021 -

Bill Page Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Bill Page Toyota Team

July 14, 2021

I like the proactive outreach so I don't forget to schedule service. Fast, friendly, professional, and knowledgeable staff. Tu Tran is always helpful and has been overseeing our cars for years. More

by mamasewcrafty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Jul 16, 2021 -

Bill Page Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Bill Page Toyota Team

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