Bill Page Toyota
Falls Church, VA
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This is going to be my 3rd high-end car from this dealership. Mustapha Anoua is the sole reason I keep coming back to this dealership. The staff is friendly, service is good and they take time to hel dealership. Mustapha Anoua is the sole reason I keep coming back to this dealership. The staff is friendly, service is good and they take time to help you pick the car and make decision. No rushing like other dealers. Highly recommended! Try to work with Mustapha Anoua! More
I had a service with Donny, and this guy had no idea what to do. I told him “My car was kinda shaking when go over 70mph but I just got new tires…” as soon as I said that he jumped in “then we dont have to c to do. I told him “My car was kinda shaking when go over 70mph but I just got new tires…” as soon as I said that he jumped in “then we dont have to check it again.” Really? What a lazy attitude. Then I ask if they can put some missing plastic clips for the bumper. The guy said nothing. After 3hours he called said the car is ready. I came and see that the only thing they got done in 3HOURS is oil change. I’m a paid customer, Im not asking for help. Then I ask if I can have 4 plastic clips so I can put it in myself. The guy pointed to parts and said go buy them. I left because I didn't want to spent a minute there. Im so disappointed and somewhat surprised. They did not care and it showed. Ps/ it’s funny how you buy a 40k car and they cant put in some 50c clips More
Turner was very professional and helpful. My car was serviced in a timely manner and all details were taken care of. He was very pleasant and was able to return my car to me the same day. Thank you the serviced in a timely manner and all details were taken care of. He was very pleasant and was able to return my car to me the same day. Thank you the great service. More
Home Run. Very accommodating to a busy work schedule. Able to cut to the chase right away. Kiyyea anticipated my needs!! Junior got my NEW car into my hands on time. And Elvis was clear, responsive and e Able to cut to the chase right away. Kiyyea anticipated my needs!! Junior got my NEW car into my hands on time. And Elvis was clear, responsive and effective. Good job all around More
Tu Anh Tran and other employees in maintenance are very responsive. The waiting room on the second floor was very clean and comfortable and not so busy. responsive. The waiting room on the second floor was very clean and comfortable and not so busy. More
Donny and his staff most helpful took time out of busy day to install dead battery in my mom's car most greatful and thankful for all your help day to install dead battery in my mom's car most greatful and thankful for all your help More
Marcello was incredibly helpful as we went through the process. He kept us informed throughout the process and didn’t push us. He helped us get to the price we needed. We had a great experience. process. He kept us informed throughout the process and didn’t push us. He helped us get to the price we needed. We had a great experience. More
They opened on time and was let in for my 7am appointment. Donny Villatoro attended to write the service needed for my car. He suggested to replace my engine filter and cabin filter, to which I a appointment. Donny Villatoro attended to write the service needed for my car. He suggested to replace my engine filter and cabin filter, to which I agreed. Overall the service was done in a timely and efficient manner. More
Needed to have my 2017 Toyota Sienna's fuel pump replaced based upon a manufacture's recall. Was able to schedule an appointment within less than a week of my call, easy procedure to drop off my van, pick up based upon a manufacture's recall. Was able to schedule an appointment within less than a week of my call, easy procedure to drop off my van, pick up the loaner car, and return later that day for the repaired van. More