
Bill Page Toyota
Falls Church, VA
Filter Reviews by Keyword
By Type
Showing 271 reviews
We had one of the best experiences buying a new car at Bill Page Toyota! Our salesman, Kwang Kim was great - very polite, patient, answered all our questions, and no hard sell routine. He walked us thro Bill Page Toyota! Our salesman, Kwang Kim was great - very polite, patient, answered all our questions, and no hard sell routine. He walked us through the setup of our phones and made sure it was all working before we left. We got a great price on a new 2023 Rav4 Hybrid, in the colors and options we wanted. They were also running a special on loans, which beat our credit union's rate, so we financed through Bill Page too. We worked with Yaw Ayirebi, in financing, who answered all our questions, and is just a very nice guy. It was extremely easy! I would certainly recommend Bill Page Toyota to anyone looking for a new car and will be back when we need another new car!. More
I had my 40k service on my 21 Rav4 done yesterday. I've been impressed with the professional service I've received from Bill Page since I started coming here 2 years ago. I've been impressed with the professional service I've received from Bill Page since I started coming here 2 years ago. More
My family and I were looking for a car that fit our budget. Marcello Muttoni helped us to find the car we were looking for. He's very nice and professional, he went above and beyond to help us. If you budget. Marcello Muttoni helped us to find the car we were looking for. He's very nice and professional, he went above and beyond to help us. If you need a person who will help you to find the car you're looking for ask for Marcello Muttoni. Thanks Marcello for helping us! The Rojas family. More
I have previously raved about their service. Not anymore. When I purchased my new Toyota in June of 2018, I received a Bill Page Toyota LOYALTY VOUCHER. It promised, among other things, an oil Not anymore. When I purchased my new Toyota in June of 2018, I received a Bill Page Toyota LOYALTY VOUCHER. It promised, among other things, an oil change service for $9.95, taxes not included. (Hyundai offered free oil changes for life). Despite the clear language of the coupon, the dealer insisted on adding undisclosed charges for shop supplies and an environmental fee. When I protested the additional charges not reflected in the coupon, the service advisors have informed me that such fees are always applied. I filed a complaint with the Better Business Bureau (BBB) and Bill Page Toyota failed to respond. The dealer is now not accredited by the BBB and rated D-. More
Brought my 2nd Gen Prius for a brake issue. Mr. Daniel Turner helped me; he was courteous, listened well, and got the issue diagnosed in very short order. Also billing was very fair -no extrane Mr. Daniel Turner helped me; he was courteous, listened well, and got the issue diagnosed in very short order. Also billing was very fair -no extraneous charges! Thanks Mr. Daniel! Service center was clean and service was prompt. It was also very nice to be able to drive right into the warm service bay and out of the cold. More
This is going to be my 3rd high-end car from this dealership. Mustapha Anoua is the sole reason I keep coming back to this dealership. The staff is friendly, service is good and they take time to hel dealership. Mustapha Anoua is the sole reason I keep coming back to this dealership. The staff is friendly, service is good and they take time to help you pick the car and make decision. No rushing like other dealers. Highly recommended! Try to work with Mustapha Anoua! More
I had a service with Donny, and this guy had no idea what to do. I told him “My car was kinda shaking when go over 70mph but I just got new tires…” as soon as I said that he jumped in “then we dont have to c to do. I told him “My car was kinda shaking when go over 70mph but I just got new tires…” as soon as I said that he jumped in “then we dont have to check it again.” Really? What a lazy attitude. Then I ask if they can put some missing plastic clips for the bumper. The guy said nothing. After 3hours he called said the car is ready. I came and see that the only thing they got done in 3HOURS is oil change. I’m a paid customer, Im not asking for help. Then I ask if I can have 4 plastic clips so I can put it in myself. The guy pointed to parts and said go buy them. I left because I didn't want to spent a minute there. Im so disappointed and somewhat surprised. They did not care and it showed. Ps/ it’s funny how you buy a 40k car and they cant put in some 50c clips More
Turner was very professional and helpful. My car was serviced in a timely manner and all details were taken care of. He was very pleasant and was able to return my car to me the same day. Thank you the serviced in a timely manner and all details were taken care of. He was very pleasant and was able to return my car to me the same day. Thank you the great service. More
Home Run. Very accommodating to a busy work schedule. Able to cut to the chase right away. Kiyyea anticipated my needs!! Junior got my NEW car into my hands on time. And Elvis was clear, responsive and e Able to cut to the chase right away. Kiyyea anticipated my needs!! Junior got my NEW car into my hands on time. And Elvis was clear, responsive and effective. Good job all around More
Donny and his staff most helpful took time out of busy day to install dead battery in my mom's car most greatful and thankful for all your help day to install dead battery in my mom's car most greatful and thankful for all your help More