Bill Page Toyota
Falls Church, VA
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My wife's Camry had a blowout on the freeway. She called Bill Page Toyota to get the number for Toyota Roadside Assistence. They gave her the WRONG number. She called me and asked me to get the number, so I Bill Page Toyota to get the number for Toyota Roadside Assistence. They gave her the WRONG number. She called me and asked me to get the number, so I called them back and they gave me the customer service number for corporate Toyota. I had to call and listen to a full menu, then wait for an operator, and then the operator gave me the number. When she took the Camry in for a new tire, THEY DID NOT HAVE A TIRE FOR A CAMRY IN STOCK!!!!! UNBELIEVABLE!!!!!! I can see not stocking a lot of tires, but this is for the current model Camry, folks. The service personel at Bill Page were neither friendly nor helpful. I had a really hard time undertanding the person I was talking to on the phone (english was not their first language) and they seemed offended that I could not understand them. They had a "don't call us, we'll call you" attitude, and seemed really annoyed that I was bothering them to check the status of my repair. I guess the Camry is an OK car, but based on my experience at Bill Page Toyota, I have seriously soured on the Toyota brand and would not consider buying another in the future. More
Bill Page Toyota's (Falls Church, Virginia) special promotion event purposely will last for 7 hours. But after two hours their promised gift was gone. We were there at 12 noon and waited for half hour. promotion event purposely will last for 7 hours. But after two hours their promised gift was gone. We were there at 12 noon and waited for half hour. When it was our turn at 12:30 pm and was told the Target gift card was all gone?! There were not that many people there, Bill Page was honest about the gift! They are NOT prepared for it. Bill Page just use it to lour us in. This is a terrible practice!!! fyt More
Great, friendly, well spoken, very knowledgable of the vehicles, will work for you, and just a great and honest person. I enjoyed purchasing my Highlander from Bill page and working with Jonathan. What a vehicles, will work for you, and just a great and honest person. I enjoyed purchasing my Highlander from Bill page and working with Jonathan. What a great experience and I have shared and recommended to others. When you present honesty up front and in person, you can sell anything you put your heart to. Thanks Jonathan for a great experience. More
What a bunch of bozo's. They charged me $300 to tell What a bunch of bozo's. They charged me $300 to tell me, well, your starter is burned out but, we need you to spend $1000 before we can check if t What a bunch of bozo's. They charged me $300 to tell me, well, your starter is burned out but, we need you to spend $1000 before we can check if the transmission is damaged. I thought they wildly overcharged me for that estimate. More
I was nervous about buying my first car. I had done my research and Miguel could tell. He didn't hassle me or treat me like and uneducated girl. He put me at ease and gave me the best price around. He research and Miguel could tell. He didn't hassle me or treat me like and uneducated girl. He put me at ease and gave me the best price around. He even helped me update my insurance for the new car. More
I just bought a Highlander Hybrid from Bill Page Toyota and the experience was very, very pleasant with no pressure whatsoever. Brian Ham, the contact person for this dealership that non-profit carbargain and the experience was very, very pleasant with no pressure whatsoever. Brian Ham, the contact person for this dealership that non-profit carbargains.com named, was thoughtful, calm, forthright and informative These qualities were reflected by each staff member from predelivery to finance to vehicle preparation. I plan to use this dealership for servicing even though there are nearer Toyota dealerships. I will keep you posted re: service. More