Bill Page Toyota

I really appreciated the way I was treated--with respect and integrity--by Don Peterson of Bill Page Toyata. I had read several positive reviews of this dealership--and can strongly agree with the praise t and integrity--by Don Peterson of Bill Page Toyata. I had read several positive reviews of this dealership--and can strongly agree with the praise they have been given. I had a much more comfortable car buying experience thanI have had at other dealerships. I felt the integrity, honesty, and respect from all staff that I dealt with...I am so appreciative of the overall customer service and fair dealings of Don Peterson, his colleagues and Bill Page Toyota. I strongly recommend them to any potential customer. More

We were looking for a new replacement vehicle that would fit our needs and provide better gas mileage. After visiting several other dealerships, we stopped at this dealer, and were immediately impressed wit fit our needs and provide better gas mileage. After visiting several other dealerships, we stopped at this dealer, and were immediately impressed with the salesman and his knowledge. He knew his product very well and quickly directed us to the exact model we had been looking for. To make a long story short, we were able to negotiate an acceptable trade and ended up driving the new vehicle home. The complete transaction was handled in an excellent business type manner. One item we wanted on the new vehicle was Body Side Moldings. Since these are a Dealers Installed Option, Paul (our salesman) handled all of the arrangements for us to get them installed. It would have been difficult for me to drop the vehicle off and pick it up later, so Paul arranged it where the moldings could be installed while I waited. Everything worked just like clock work and the installation was completed in less than an hour. I am a senior citizen and have delt with a number of auto dealerships over the years. Comparatively speaking, this has been an excellent experience and I would highly recommend this dealership to others. More

Jane Choi was the best dealer I have come across. I have own several cars and dealt with many dealers but Jane Choi was the best out of any dealer I have dealt with. If you need a Toyota you need to talk to own several cars and dealt with many dealers but Jane Choi was the best out of any dealer I have dealt with. If you need a Toyota you need to talk to Jane Choi. More

I was looking to lease either Honda Odyssey or Toyota Sienna. Called a few dealers around my area, and left them emails and voice mails. Only one returned my call, which was Paul Min from Bill Page To Sienna. Called a few dealers around my area, and left them emails and voice mails. Only one returned my call, which was Paul Min from Bill Page Toyota in Falls Church, VA. Not only was he courteous, but also he wasn't giving me any sales pitch over the phone. His words were simple and right to the point. When I got to the dealer to test drive a Sienna, he was waiting for me with a car ready. I liked the car, but told him I wanted to test drive an Odyssey since Honda dealer was right across the street. He was really cool with it. Not pushing, no "what can I do for you to get you the Sienna today?" thing. It was like he had too much confidence on what he sells. I really liked Odyssey, but what Paul offered me on Sienna was too good to pass by. So, couple days later, I called and told him that I wanted to buy Sienna. But, I could only go to the dealer close to 9pm, which is their closing time. And, Paul wasn't even supposed to be working on that day! But, he went extra miles to get me the car I wanted on the day I wanted. When I got to the dealer at night, he was again waiting for me with everything ready. I was out of the dealer within 30 minutes!!! This was the very first time that I had a positive experience with a car dealership/salesman. I would definitely recommend Paul Min to anyone I know who wants to buy Toyota cars. More

I was looking to buy a new car and one of my friends recommended Bill Page Toyota. First I called the dealership and spoke to Mr. Afroze who was very courteous and showed keen interest on the phone. I v recommended Bill Page Toyota. First I called the dealership and spoke to Mr. Afroze who was very courteous and showed keen interest on the phone. I visited the dealership at the appointment time and the sales person Afroze, whom I spoke to was with me within 5 minutes. He was truly a hands on salesman who cares and respects his customers. He went above and beyond my expectations and I found him to be a through Gentlemen. I leased a 2011 Camry and Afroze made my car buying experience a wonderful one. He worked with me on the price to fit my budget. During the process he also introduced me to his supervisor Johnny who was also very courteous and friendly. Honestly from all the dealerships I have visited in the last 10 years, this was my most satisfying experience. The Finance Manager, Johnny Kim who did the paper work was also a wonderful person. He explained everything to me in such a way, which was very easy for me to understand. I would strongly recommend Bill Page Toyota to all my family and friends. AFROZE, JOHNNY and KIM Thank You So Much!!! More

Afroze truly is a hands on salesman that cares and respects his customers. He went above and beyond my expectations of the typical Car salesman. I purchase my truck with my wife and 6 month old son Af respects his customers. He went above and beyond my expectations of the typical Car salesman. I purchase my truck with my wife and 6 month old son Afroze was very eager to make sure we all were comfortable with the wait. He was by our side the whole time unlike the typical salesman who would move on to the next customer once a deal is signed. He worked with me on the price to fit my budget and very pleased with the experience. Honestly from all the dealerships i visited on my journey in looking for a new truck Bill Page was the friendliest and overall experience was wonderful, every employee had a smile on their face making me feel even more at home. I would strongly recommend Bill Page Toyota to all my family and friends. AFROZE you rock!!! More

Don Peterson was very helpful and friendly to me when I came into the dealership, not knowing which vehicle I wanted. He spent time explaining about each vehicle I was interested in and had a lot of patien came into the dealership, not knowing which vehicle I wanted. He spent time explaining about each vehicle I was interested in and had a lot of patience with me. He also did not try to pressure me into buying, which as a woman, I was very happy about. He also was available after I bought my Camry, to answer the many questions I had after I got it home. I would recommend him and would also purchase another Toyota from him. Other staff there were also very friendly and helpful when I was there. Overall, it was a good experience! More

My car was in for general maintenance at the service center. It was parked on the lot when a tow truck slid on ice and slammed into my car taking out the entire back end. The service manager, Moji Ahm center. It was parked on the lot when a tow truck slid on ice and slammed into my car taking out the entire back end. The service manager, Moji Ahmadi, told me that he would "take care of me". They towed my car to Falls Church Auto Body (without my consent or knowledge). They didn't give me information on the tow truck company's insurance or a contact there. They didn't give me a contact person at Falls Church Auto Body. I've had the TOTAL run around by Bill Page Toyota and Falls Church Auto Body about getting my car fixed. It's now been nearly 6 weeks, and my car is FINALLY done! What kind of deal does Bill Page Toyota have going on with Falls Church Auto Body?!?! When I got SO upset with service manager Moji Ahmadi yesterday, he told me that they take no responsibility for cars parked on their lot. I am SO SORRY that I entrusted you with my car, Bill Page Toyota! What a disaster!!! More

As soon as u get to the service dept, no greeding, well I said that's ok. But when it comes the curiosity ride after u give them your location they say come now and then u get there & u will have to wait fo said that's ok. But when it comes the curiosity ride after u give them your location they say come now and then u get there & u will have to wait forver to get it. They want just your money, they don't care about your time especially if u sacrifice your time from your job to bring the car after each recall. Btw, I told an employe who is short and Asian ethnicity(name?) before the accelator recall published that my accelator is speeding sometimes, he said ooh don't worry that's normal. Few days later all news channel, newspapers talking about that problem and you know the rest of this story. Second service for my new 2009 corolla I was told to come back for an other same service after 2 months. That was dumb and rediculous. New car will need service oil ... After 2months!!!! Also they wrote wrong mileage on the paper work!! I I don't recommand this specific dealer location: bill page Toyota by annandale rd falls church va. Don't go there!!! More

Salesman was not friendly didn't know payments until we got to financing. When we said it was too much he would not let us change vehicles. At delivery no one pointed out features. I still don't know how t got to financing. When we said it was too much he would not let us change vehicles. At delivery no one pointed out features. I still don't know how to turn the fog lights on. We drove the car home in the wrong gear 'cause we weren't shown that D and 3 looked the same but weren't. We had to read the owners manual on our own. BAD! BAD! BAD! Now I am stuck with this and a high payment. We should have refused to sign and leave. Our bad! I would avoid this dealer at all cost!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More