Bill Page Toyota
Falls Church, VA
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I talked with Mr. Young once or twice prior to visiting another Toyota dealer and talking with a couple of more about purchasing a new Toyota Sienna. Once I had a bottom line price from another dealer, I another Toyota dealer and talking with a couple of more about purchasing a new Toyota Sienna. Once I had a bottom line price from another dealer, I called Mr. Young to come and look at a Sienna that he insisted he had in stock. I drove 15 miles only to discover than Bill Page did not have the Sienna. He showed me another Sienna and gave me a line about needing another day or two before giving me a price. I eventually agreed (what else could I do?). He never called me back. He basically wasted three hours of my time and didn't have the common courtesy to call me back. I would not do business with Bill Page again. More
After i return the leased car and sign the new lease he (Johny Kim) go around and chek the car. Later he said i am clear from the 1st lease and can sign second car. Even when he confirmed me if i return a (Johny Kim) go around and chek the car. Later he said i am clear from the 1st lease and can sign second car. Even when he confirmed me if i return at end of lease (at a time i have 2 month and 10000 mile to end lease ) toyota charge me a lot. So I believe him and sign 2nd lease. But After month toyota send a bill for excess wear .... when i am back dealer ship and show him the bill, completely he deny what he said . I REMEBER WHEN I ASK HIM even TO CLEAN THE CAR IN NEIBOUR CAR DETAIL, he says dont worry we take care this, we did this every day .... he get a lot promise . I believe "honest advise not affect the business". may be he dont have experience? I DON'T RECOMMEND THIS DEALER SHIP , if not keep every promise in hard copy. More
I have always entrusted my car with Donnie at Bill Page Toyota. I always get the red carpet treatment. Very professional and courteous. I don't think I'll bring my car to any other dealer. Toyota. I always get the red carpet treatment. Very professional and courteous. I don't think I'll bring my car to any other dealer. More
Before I even reached the door, I was greated by Vernon Monday who was very friendly and made me feel very comfortable to speak to him. His manager, Afroze, was also very outgoing and sincere in his deali Monday who was very friendly and made me feel very comfortable to speak to him. His manager, Afroze, was also very outgoing and sincere in his dealings. This dealership is not high-pressure (I hate high-pressure sales), and was very willing to negotiate and discuss a very reasonable deal in the purchase of a 2013 4-Runner. There were a couple of options that I asked to be added and Vernon has been right on the ball arranging for them to be installed and keeping me informed on when the items would arrive so everything can be completed at once. We have purchased 3 new vehicles from this dealership over the past 4 years. Would I buy from them again? Absolutely, without a doubt. Their service has been super as well. They have a shuttle service to the metro, but since my wife works within a few miles from the dealership, they will even take her to work and pick her up later. I've never had to return a vehicle because the mechanics didn't do the work correctly, as I've had experienced with other dealerships. They do it right the first time. More
I purchased a 2013 Prius Model Two from Bill Page Toyota . Don Peterson was the sales person I ultimately interacted with. I am very happy with the staff at this dealership, which is reinforced by the c . Don Peterson was the sales person I ultimately interacted with. I am very happy with the staff at this dealership, which is reinforced by the comments about this company that are available on our local consumer checkbook website. The entire process required two phone calls, three emails, and a total of 3.5 hours over a five day period. This is by far the easiest and most efficient purchase I have ever had for a car (for a lifetime total of 10 automobiles). More
This review is for their service department. I bought This review is for their service department. I bought my car from them and had a pleasurable experience. My car is due for its first maintenance se This review is for their service department. I bought my car from them and had a pleasurable experience. My car is due for its first maintenance service and out of loyalty, I decided to have it service there as well. I called to setup an appointment and was told that they don't take appointments which was odd. So I decided to take off work early and drove to the dealership. Once there, I was told that it would be an hour and 45 minutes wait. I explained to them that I cannot wait that long and asked them if I can schedule an appointment so I don't have to wait again. They said they don't take appointments. What service departments don't take appointments? Anyways, left the place and vow never to come back again. More
I had an incredible experience at Bill Page Toyota. All of the employees that I met with were knowledgeable and extremely helpful. They answered my many questions, explained options, and were very pleasant of the employees that I met with were knowledgeable and extremely helpful. They answered my many questions, explained options, and were very pleasant. I felt everyone was honest. I never felt pushed or rushed. I especially enjoyed working with Don Peterson, who knew about the Prius inside and out and was just wonderful. More
I was referred to Bill Paige Toyota through the COSTCO Buyer Program and I had a wonderful experience with the staff at Bill Paige Toyota. The were so friendly and nice Mr. Khan was a joy to work with his Buyer Program and I had a wonderful experience with the staff at Bill Paige Toyota. The were so friendly and nice Mr. Khan was a joy to work with his personality speak volumes when it comes to customer service. Mr. Peterson was awesome when it came to explaining the in and outs of my new Avalon his was such a joy. There finance department was awesome they took the time to explain every detail of what your signing and what is covered. I would recommend Bill Paige Toyota to anyone who is looking to purchase a new vehicle. You will not be disappointed in the staff and the service that you receive. Sincerely, Debra Hunter District Heights, MD More
My family has been dealing with Bill Page Toyota for over 20 years, this is the fifth Toyota and the 3rd Camry in the family, and both the sales and the service side has always been a pleasure to deal with. 20 years, this is the fifth Toyota and the 3rd Camry in the family, and both the sales and the service side has always been a pleasure to deal with. This is the first car I've ever bought with no one else's name on the vehicle and the experience could not have been better. I knew I was going in to buy a car the 28th, and I'd been to the Toyota website to build my dream car. Then it occurred to me that not every dealership would have my dream car in red... so I went to the Bill Page website, checked their inventory, and there she was! I called in just before official opening, talked to Don, and he confirmed the car was there, and he held it for me! Don was very patient with a very (VERY) excited customer, got me qualified for financing, linked my phone to the onboard Bluetooth, preset awesome radio stations, showed me how to use my navigation system and got me behind the wheel of MY car! When you want a car, go to Bill Page Toyota and see Don Peterson, he listens to you (even when you're so excited you repeat yourself and can't think too straight). More
The initial contact with Don resulted from an Internet query for a RAV4 in a particular model and color. He assisted in providing information about options at his dealership, and since none of the stock query for a RAV4 in a particular model and color. He assisted in providing information about options at his dealership, and since none of the stock at Bill Page Toyota were an exact match with my stated criteria, he provided information about another dealership that had the "exact car". Don was so helpful that my husband and I decided to go see the RAV4 vehicles that Bill page Toyota had in stock. Don was as attentive and friendly in person, as he had been on the phone. He provided a thorough review of the features and allowed both me and my husband time to test drive the car. He was very low-key in his sales approach and Bill Page Toyota had extremely competitive pricing. It took less than 15 minutes to negotiate a price that was reasonable and comfortable for both parties. It turns out that the exact car for me, is one that is reliable, has an abundance of standard features, is priced to sell and is Pacific Blue. Thanks to Don Peterson and Bill Page Toyota for making the car purchase process so easy and enjoyable. More