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Bill Page Toyota
Falls Church, VA
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great service Buying a car is never a think one wants to do, however Mark made it a very acceptable process. I found the car on the internet and called the dealersh Buying a car is never a think one wants to do, however Mark made it a very acceptable process. I found the car on the internet and called the dealership and dealt with Mark. I live about 70 miles from the dealership and the deal done with him on the phone. He made it happen. I was at the dealership about 1 1/3 hours and drove the car home. You have a great salesman, you should not lose him. Great job Mark. More
Wow, Fantastic Experience Bill Page Toyota is a family dealership that apparently takes care of their employees -- the employees seem to all have been their an appreciative amo Bill Page Toyota is a family dealership that apparently takes care of their employees -- the employees seem to all have been their an appreciative amount of time and it shows. I bought a used Mercedes SLK 280, five stars for Ali Alkadi and his staff for their customer service. Ali Alkadi in the used car department drove a hard bargain on my trade-in, and was not even close to the blue book value of my trade in. I was offered $2k for my Mercedes trade in and sold it on Craig's List five days later for $6K; I completely understand this. Ali was extremely friendly and helpful and was my first contact with the family that is Bill Page Toyota. I am a bit frustrated that when I bought the used car I was not informed that Bill Page would correct any deficiencies on the car within the first 30 days; please inform your used car customers of this great service in the used car department. In spite of the fact that I took the Mercedes back for the blower motor well after the 30 days, Ali was very reasonable and was only concerned with making me satisfied. Ali made sure that the blower motor was fixed and did not charge me anything. Ali converted a long time Mercedes and Honda owner (me) to a Bill Page customer. I will always shop at Bill Page Toyota first on my new or used car purchases in the future. Just amazing service from Ali and his staff. Very very pleased with this first contact with Bill Page Toyota. Fantastic inventory as well. I dealt with Celso Oliveres in the service department to get the blower repaired. Words cannot describe the Service Department at Bill Page Toyota. Wow. The friendly and efficient service I received sealed the deal on making me a Bill Page customer. I also own a 2012 Chevrolet Camaro and I am going to take the car to Celso if Toyota can work on it. This is until I replace the Camaro with a Bill Page automobile very soon. Indescribably kind and efficient service. Work with Celso in the service department and you will see exactly what I mean. I am 52 years old, a disabled veteran, and customer service means everything to me. When I cross a kind person wherever I go I thank them for that; always. If I cross an unreasonable person in my life's dealings I also make that right. Bill Page Toyota is a fantastic dealership for their family oriented customer service -- I challenge you to find this anywhere in a dealership. I think that Bill Page even comes to work at the dealership every day and this shows -- he cares. I have nothing more to say. Visit Bill Page Toyota and you will see what I mean. More
Great Dealership and Sales Professional Experience was stress free. Kind and knowledgable sales person (Kwang Kim). He did great job making me feel like my purchase was important to him, th Experience was stress free. Kind and knowledgable sales person (Kwang Kim). He did great job making me feel like my purchase was important to him, the dealership and Toyota. Great car. More
I have bought a Toyota Camry hybrid on October 3/2013 and I couldn't register the car in another state. because of their ugly bureaucracy and handling of documents. They help loose the Title of the car, and I couldn't register the car in another state. because of their ugly bureaucracy and handling of documents. They help loose the Title of the car, and because of their inefficiency, couldn't get the registration for 5 month and counting. I wouldn't recommend this dealer even to any body. More
Celso is the gem at Bill Page Toyota. After visiting Ourisman in Fairfax, I felt outrageously taken advantage off when my service manager left. It was time to find another dealer. Celso greeted me day Ourisman in Fairfax, I felt outrageously taken advantage off when my service manager left. It was time to find another dealer. Celso greeted me day 1, and 8 years later, he is the man I call when I need service. Attentive and courteous are two attributes that appear to be in really short supply at service departments in dealerships. When I was in the market for a new Prius, I asked him if it mattered whether I bought the car from his dealer from his dealership. While he encouraged me to talk to the sales people, he also promised that it would not make a difference in our relationship. I wound up buying a car in Annapolis, and have serviced it at Bill Page Toyota. Moji Ahmadi, the service manager is also very considerate at that dealership. More
From the first phone call after submitting an internet inquiry, this team was so helpful and professional. Mark phoned me twice and we arranged to meet today at 1PM> I had a question about the vehicle and inquiry, this team was so helpful and professional. Mark phoned me twice and we arranged to meet today at 1PM> I had a question about the vehicle and Tom took the time to look up the information and call me back promptly. David was so knowledgeable about warranties and finance and even that part was relatively easy. We felt respected as customers. Mark was ready with our car when we arrived and answered all our questions, or went to ask and find out. We bought the car right then and there, even though there were other cars available at other dealers. We got a great deal and a really good experience. More
I contacted Bill Page Toyota via internet in search of a specific vehicle. Within a couple of weeks they located the perfect vehicle for me, detailed it and had it for delivery as promised. Jose Garcia, f specific vehicle. Within a couple of weeks they located the perfect vehicle for me, detailed it and had it for delivery as promised. Jose Garcia, from the internet sales department, initially contacted me with the great news. Although the vehicle had just arrived at the lot, Jose ensured it was ready for my review and inspection. After a test drive I was ready to talk sales. Without pressure, Jose discussed vehicle options and the price was extremely reasonable - well below the market value. After my purchase Bill Page retained the vehicle for a couple of days to ensure it was properly detailed and exceeded my delivery expectations. I've had my Camry for a couple of weeks and have been contacted by Jose as a follow-up which talks to their great customer service. The folks at Bill Page understand customer service and work in the realm of the reasonable; I'll contact them for my next vehicle purchse. More
No push. Understanding our options was like getting friendly advice, no push to buy a particular model. All staff that we dealt with were friendly and courteous. Everyone behaved as though their only i friendly advice, no push to buy a particular model. All staff that we dealt with were friendly and courteous. Everyone behaved as though their only interest was in answering our questions and helping us make a decision that was right for us. More
The only thing that hate more than going to a dentist is to do car shopping or service. Thanks to Mr. Moji Ahmadi, Service Manager at Bill Page Toyota, I actually look forward to taking my 4 Runner for serv to do car shopping or service. Thanks to Mr. Moji Ahmadi, Service Manager at Bill Page Toyota, I actually look forward to taking my 4 Runner for service to this Toyota dealership. Mr. Ahmadi is responsive, professional, meticulous, and honest in every sense of the word. He manages his staff with incredible respect and care which in turn they treat the customers the same way. I only will ever take my Toyota to Bill Page because of Mr. Ahmadi and indeed will soon buy my other car from them because him and his staff. It is not so much what a dealership does when they sell you a car but what they do after the sale for years to come. I am certainly sold on this guys because of Mr. Moji Ahmadi and have recommended many people to him for repair or ultimate purchase of a Toyota if they need one. Regards, Terry H. Arlington, VA More