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Bill Page Toyota

Falls Church, VA

4.1
273 Reviews

2923 Annandale Road

Falls Church, VA

22042

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Showing 273 reviews

November 03, 2016

Damage to car I needed a service on my Camry after driving 2500 miles from Arizona. I waited for my vehicle about 3 hours. When I left the dealer I went home to my More

by davhc09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moji Ahmadi
Nov 18, 2016 -

Bill Page Toyota responded

Hi I'm so sorry about your car, When you get a chance please contact me. My name is China Arbuckle. 703-532-8800. Thank you

September 25, 2016

Bill Paige This is an edit to my original review after getting a call from Bill Page Jr himself in response to my encounter with his body shop. He took care of h More

by Sabah Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill page
Sep 25, 2016 -

Bill Page Toyota responded

Ms.Lopez I'm sorry to hear that you unhappy with Bill Page Body Shop. I'm the General Manager at Bill Page Toyota... I will get the General Manager of Bill Page Body shop get in touch with you on Monday. China Arbuckle

Sep 25, 2016 -

Sabah Lopez responded

If you are referencing a man named Bob.....dont. He is the one that made the implications. I am reaching out to the dealership because I understand that is part of your organization and I need the head person in charge of this dealership to reach me.

Oct 04, 2016 -

Bill Page Toyota responded

We are very happy that we were able to change your impression of us. We apologize for the initial negative experience that you had and want to thank you for letting us know about these issues. Glad we could make it up to you!

June 21, 2016

Rude & Insulting Service Staff In response to a safety recall notice from Toyota to fix a supplemental restraint system electronic control unit (SRS ECU) susceptible to internal sho More

by Edward
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Moji Ahmadi
October 29, 2015

No pressure; had outstanding experience with van purchase I recently purchased a Toyota Sienna minivan from Bill Page Toyota. I was just starting the process when I entered the showroom on a Friday, so I ask More

by linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Lett, salesman; Chris (not sure about last name) who helped me in finance. , Afroze Khan
Oct 30, 2015 -

Bill Page Toyota responded

Linda, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It is magnificent to know that Cecil, Chris and Afroze were able to provide you with the pressure-free and excellent service that Bill Page Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, the Bill Page Toyota team

October 17, 2015

Excellent Service by Mr. Tu Tran -Service Advisor On Oct 17, 2015, I brought my 2007 Toyota Sienna in for service and for an issue with the passenger seat. Mr. Tu Tran was the service advisor. He help More

by Harry D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Oct 19, 2015 -

Bill Page Toyota responded

Harry, thank you for the awesome feedback! You're right, Tu is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! The Bill Page Toyota Team

October 16, 2015

Excellent, stress-free experience We contacted Bill Page Toyota through the Costco auto buying service and were immediately shown all of the required pricing documents by Mr. Kahn. We More

by clay3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaw Ayirebi, Afroze Khan
Oct 19, 2015 -

Bill Page Toyota responded

Thanks for this marvelous review and congratulations on your new Camry! We are so pleased that Yaw and Afroze were able to provide you with such exceptional service. Enjoy your new Camry and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. The Bill Page Toyota Team

July 05, 2015

The Best Car Buying Experience in 40 Years--Thanks Afroze! We came to Bill Page Toyota, as it was the nearest dealership identified to us by the Navy Federal Credit Union New Car Purchasing Program. We drove t More

by Dtaylor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Navy Federal Purchasing Counselor: Afroze Khan; Sales: Cecil Lett; Finance: Chris Kim, Don Peterson, Afroze Khan
Sep 21, 2015 -

Bill Page Toyota responded

Thank you so much for taking the time to write about your experience with us. Afroze is great with people and he strives to create a positive experience for all of our customers. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Afroze and our team. We would love to work with you again in the future. Best, Bill Page Toyota Team

May 04, 2015

The best customer service experience I have ever had! Like most people, I started off my search for a 4Runner through KBB and Autotrader- they send out inquiries to local dealers and then local dealers co More

by vndraude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dolair Alali
November 29, 2014

Two Words: Ridiculously Good. I bought a vehicle from Bill Page Toyota and they wouldn't allow me to walk away without a great deal. I've bought plenty of vehicles over the past fe More

by Murphy88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregorio Quintilla, Ali Alkadi, David Aniere
November 29, 2014

I'm the sucker Post deleted - not happy with the sales process but decided not to completely dump on the sale - got my vehicle at fair price despite the frustration More

by petersaaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Peterson
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