Bill Page Toyota

Outstanding experience with Sang buying a RAV4 We recently visited Bill Page Toyota to purchase the new RAV4. Sang was very informative about the car and helpful with assisting us. Process was stra We recently visited Bill Page Toyota to purchase the new RAV4. Sang was very informative about the car and helpful with assisting us. Process was straight-forward and it was excellent experience with working with him and staff at this dealership. More

Excellent experience with Ahmed Jama buying a new RAV4 We recently purchased a new RAV4 at Bill Page Toyota. Ahmed Jama was very helpful in providing information about the various versions of the RAV4 and We recently purchased a new RAV4 at Bill Page Toyota. Ahmed Jama was very helpful in providing information about the various versions of the RAV4 and assisting in our selection of a new vehicle. The entire process was straight-forward and our experience was very good. More

Peter Campbell Peter worked with me on a long distance purchase for a family member that had moved to the area. Really great service and sold me on him and the deale Peter worked with me on a long distance purchase for a family member that had moved to the area. Really great service and sold me on him and the dealership. More

A 3 hour nightmare i exchanged phone calls and emails with the salesman and I decided to come in to finalize terms. The salesman was straightforward and courteous which i exchanged phone calls and emails with the salesman and I decided to come in to finalize terms. The salesman was straightforward and courteous which I really appreciated. I had told him that I had received another offer and could he match and he said he could. The deal was agreed upon as an "out the door" price and I provided all of the information. I gave him a copy of my Id and stipulated clearly that the car was to be titled in Maryland. After sitting with the finance guy for almost two hours, we realized there was a mistake in the pricing. They claimed that they didn't know it was a Maryland deal and asked for a higher price for the vehicle and when I refused to pay it, words were exchanged and the GSM addressed me and my boyfriend in a threatening fashion and told us to "get out because I am going to lose $4000 anyway". Wow! This was after 11 pm after he had kept us for 3 hours. Needless to say, I would advise anyone thinking about using this dealership to think twice. The GSM was unethical, unprofessional and dishonsest and it was an obvious BAIT AND SWITCH. More

Damage to car I needed a service on my Camry after driving 2500 miles from Arizona. I waited for my vehicle about 3 hours. When I left the dealer I went home to my I needed a service on my Camry after driving 2500 miles from Arizona. I waited for my vehicle about 3 hours. When I left the dealer I went home to my parents house. I went to this dealer because they were close to my parents house. I had come to take care of my parents as this being close I went to this dealer. The day after I had my service my brother noticed a chunk of my sidewall on rear tire on the passenger side. I took the car up the dealer the very next day and confronted the dealership. They informed me that they had no curbs on the premises. I informed them that it was struck but an object. They told me their service manager was not available and they would have him call me. I never heard from the dealer until I called them. This time the manager was there and told me their employees do not lie and they would have said something to him if they damaged my vehicle. I can only say that this dealer is very careless and reckless with people's car. I would highly recommend to anyone to go somewhere else for any needs they may have with their vehicle. More

Bill Paige This is an edit to my original review after getting a call from Bill Page Jr himself in response to my encounter with his body shop. He took care of h This is an edit to my original review after getting a call from Bill Page Jr himself in response to my encounter with his body shop. He took care of his customer and anyone who knows what customer service is about knows that this is the only thing that matters. It is because of his effort to ensure I was taken care of that I am editing my intial response. He is a fair man and I appreciate him hearing me out and going above and beyond to ensure I was happy. Great staff at this body shop. More

No pressure; had outstanding experience with van purchase I recently purchased a Toyota Sienna minivan from Bill Page Toyota. I was just starting the process when I entered the showroom on a Friday, so I ask I recently purchased a Toyota Sienna minivan from Bill Page Toyota. I was just starting the process when I entered the showroom on a Friday, so I asked to test drive the model van I was interested in. Cecil was very warm and friendly and showed me all the features of the van and then took me for a test drive. He also asked me what color I was interested in if I decided to get a Sienna. They did not have on site the color I thought I wanted, but Cecil said he'd make some calls and try to locate one. I told him I had to think it all over and wasn't sure what I was going to do, and he said that was fine and that he would be there if I decided it was the vehicle for me. He then shook my hand and wished me well as I left the showroom. We did not even discuss price, and I felt no pressure at all as I left. I was actually so pleasantly surprised that no one tried to chase me down asking what it would take to get me in a new car that day. Afroze, the sales manager, called me the next morning to tell me that not only had he located a van in the color I wanted, he'd also had it brought to the dealership overnight in case I wanted to test drive it and see if I liked it. Again, I was leery of pressure tactics I'd been exposed to in the past at other dealerships, but there were none! Cecil took another test drive with me, and I decided I liked the van, so Afroze sat with me to discuss pricing. I am a Costco member and was using their buying service, and Afroze was very upfront and transparent during the entire process. He showed me the relevant paperwork, and I felt like I was getting a very fair deal. However, I was vacillating between 2 different models, and Afroze helped me pick the one that would be best for me (which actually turned out to be the cheaper of the 2 models), and I trusted that he was looking out for my best interests. I told him I had to think it all over and discuss it with my family. He told me he'd hold the car for me for a couple of days while I made my decision, and again, there was no pressure. I went home and later that day decided to buy the model he suggested, and the paperwork was quickly and efficiently completed by Chris. He did not try to suggest any "add-ons", since I'd indicated right from the beginning that I didn't want any of those. He just finished the paperwork quickly so I could get home. Cecil then walked me through all of the features of the Sienna and showed me how to use them. He even synched my phone for me before I left! I have recently suffered a great personal loss, and I'd been so dreading shopping for a reliable new van. However, Cecil and Afroze could not have been kinder or more patient or supportive, and they made the entire process stress free for me. I want to thank them for their excellent, compassionate, pressure-free service and recommend Bill Page Toyota to everyone! More

Excellent Service by Mr. Tu Tran -Service Advisor On Oct 17, 2015, I brought my 2007 Toyota Sienna in for service and for an issue with the passenger seat. Mr. Tu Tran was the service advisor. He help On Oct 17, 2015, I brought my 2007 Toyota Sienna in for service and for an issue with the passenger seat. Mr. Tu Tran was the service advisor. He helped to correct the issue with the passenger seat on the spot and proceeded with explanation on a recall of spare tire cable that I missed. An excellent service and thank you. Harry D. More

Excellent, stress-free experience We contacted Bill Page Toyota through the Costco auto buying service and were immediately shown all of the required pricing documents by Mr. Kahn. We We contacted Bill Page Toyota through the Costco auto buying service and were immediately shown all of the required pricing documents by Mr. Kahn. We were shown the available Camrys then at the dealership. We were not pressured to buy at that time and when we returned a few days later were again greeted with great courtesy. We were very satisfied with the price that was offered and with all aspects of the sale. Yaw Ayirebi was exceedingly polite and helpful during the final processing and with the delivery of the Camry we decided upon. More