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Bill Page Toyota
Falls Church, VA
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Exceptional Service! From beginning to end, Mustapha was professional, friendly, knowledgeable, and accommodating. He cares about his customers and it shows. The same ca From beginning to end, Mustapha was professional, friendly, knowledgeable, and accommodating. He cares about his customers and it shows. The same can be said for Jose in Finance. They made our experience at this dealership extremely positive! More
Very easy and accommodating. I have been looking at the Camery SE for the past 5 years. Always popping into Dean's office telling him this was the year. Now that both children gra I have been looking at the Camery SE for the past 5 years. Always popping into Dean's office telling him this was the year. Now that both children graduated from college I decided this was the year. I called Dean and told him I was coming in and he had the car and color I wanted brought to the parking lot ready for me to test drive. The sales process was made easy for me thanks to Dean. More
New service center experience was first class! The new service center was a pleasant experience. The service and auto maintenance staff always treat me first class. I would recommend service here The new service center was a pleasant experience. The service and auto maintenance staff always treat me first class. I would recommend service here to all Toyota owners. More
Positivity Everyone was helpful and friendly. We especially appreciated being driven to and picked up from 7 Corners shopping center while the car was being serv Everyone was helpful and friendly. We especially appreciated being driven to and picked up from 7 Corners shopping center while the car was being serviced--that was a nice surprise. More
Outstanding experience with Sang buying a RAV4 We recently visited Bill Page Toyota to purchase the new RAV4. Sang was very informative about the car and helpful with assisting us. Process was stra We recently visited Bill Page Toyota to purchase the new RAV4. Sang was very informative about the car and helpful with assisting us. Process was straight-forward and it was excellent experience with working with him and staff at this dealership. More
Excellent experience with Ahmed Jama buying a new RAV4 We recently purchased a new RAV4 at Bill Page Toyota. Ahmed Jama was very helpful in providing information about the various versions of the RAV4 and We recently purchased a new RAV4 at Bill Page Toyota. Ahmed Jama was very helpful in providing information about the various versions of the RAV4 and assisting in our selection of a new vehicle. The entire process was straight-forward and our experience was very good. More
Peter Campbell Peter worked with me on a long distance purchase for a family member that had moved to the area. Really great service and sold me on him and the deale Peter worked with me on a long distance purchase for a family member that had moved to the area. Really great service and sold me on him and the dealership. More
A 3 hour nightmare i exchanged phone calls and emails with the salesman and I decided to come in to finalize terms. The salesman was straightforward and courteous which i exchanged phone calls and emails with the salesman and I decided to come in to finalize terms. The salesman was straightforward and courteous which I really appreciated. I had told him that I had received another offer and could he match and he said he could. The deal was agreed upon as an "out the door" price and I provided all of the information. I gave him a copy of my Id and stipulated clearly that the car was to be titled in Maryland. After sitting with the finance guy for almost two hours, we realized there was a mistake in the pricing. They claimed that they didn't know it was a Maryland deal and asked for a higher price for the vehicle and when I refused to pay it, words were exchanged and the GSM addressed me and my boyfriend in a threatening fashion and told us to "get out because I am going to lose $4000 anyway". Wow! This was after 11 pm after he had kept us for 3 hours. Needless to say, I would advise anyone thinking about using this dealership to think twice. The GSM was unethical, unprofessional and dishonsest and it was an obvious BAIT AND SWITCH. More
Damage to car I needed a service on my Camry after driving 2500 miles from Arizona. I waited for my vehicle about 3 hours. When I left the dealer I went home to my I needed a service on my Camry after driving 2500 miles from Arizona. I waited for my vehicle about 3 hours. When I left the dealer I went home to my parents house. I went to this dealer because they were close to my parents house. I had come to take care of my parents as this being close I went to this dealer. The day after I had my service my brother noticed a chunk of my sidewall on rear tire on the passenger side. I took the car up the dealer the very next day and confronted the dealership. They informed me that they had no curbs on the premises. I informed them that it was struck but an object. They told me their service manager was not available and they would have him call me. I never heard from the dealer until I called them. This time the manager was there and told me their employees do not lie and they would have said something to him if they damaged my vehicle. I can only say that this dealer is very careless and reckless with people's car. I would highly recommend to anyone to go somewhere else for any needs they may have with their vehicle. More
Bill Paige This is an edit to my original review after getting a call from Bill Page Jr himself in response to my encounter with his body shop. He took care of h This is an edit to my original review after getting a call from Bill Page Jr himself in response to my encounter with his body shop. He took care of his customer and anyone who knows what customer service is about knows that this is the only thing that matters. It is because of his effort to ensure I was taken care of that I am editing my intial response. He is a fair man and I appreciate him hearing me out and going above and beyond to ensure I was happy. Great staff at this body shop. More