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Bill Page Toyota
Falls Church, VA
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I wanted to share a concerning experience I had recently. I took my car to this dealer for service and discovered that an item was missing from my car when I picked it up. I spoke with the manager, but unfor I took my car to this dealer for service and discovered that an item was missing from my car when I picked it up. I spoke with the manager, but unfortunately, he didn't take any action to resolve the issue. It seems this kind of thing happens frequently at this dealer. I just wanted to give you a heads-up to be careful about where you take your car for service. I strongly recommend avoiding this dealer. More
On 11/02/2023, I had my 2014 Rav4 Fwd serviced at Bill page Toyota, Transmission fluid flushed at 102,400 miles (serviced at $299). On 02/15/24, transmission was failed at 104,700 miles after 2300 miles s page Toyota, Transmission fluid flushed at 102,400 miles (serviced at $299). On 02/15/24, transmission was failed at 104,700 miles after 2300 miles serviced. This is my third toyota car. I wish I didn't change transmission fluid and kept my car running. Next time, I'm looking for another brand name car, but not this model. I might not be lucky with this model 2014 Rav4. More
I was told there was a vehicle at the dealer so I drove there to see it, 45 minutes round trip. Once I was there we started to discuss the price and I was told the vehicle couldn't be purchased that day. I there to see it, 45 minutes round trip. Once I was there we started to discuss the price and I was told the vehicle couldn't be purchased that day. I would not have made the trip if I couldn't even buy the SUV I wanted to buy. The salesperson knew I was coming to make a purchase 24 hours in advance. On the way to the dealership, I notified him I was coming, yet the car wasn't ready to show. Also, the salesperson wouldn't even discuss the price, simply coming down 1.5k I would have made the purchase. I am a repeat Toyota customer but wasn't treated as a valued customer. More
Excellent service with a relaxed professional attitude. Jose Acuna was fantastic! Completely handled the follow-up details with prompt and efficient details. Very happy. Jose Acuna was fantastic! Completely handled the follow-up details with prompt and efficient details. Very happy. More
We had a great experience at Bill Page Toyota! Mr. Jukka helped us from the moment we walked in to the store until we finalized everything. He made sure everything went smoothly for us and did his Mr. Jukka helped us from the moment we walked in to the store until we finalized everything. He made sure everything went smoothly for us and did his best to give us the best offer! We got the RAV4 XLE Premium with the best possible deal and could not be more grateful to Mr. Jukka for this help. More
Dawit, the salesperson, exhibited a nasty judgmental attitude, tried to belittle us and started making unwarranted speculations and predictions about our intentions and situation while we were trying to attitude, tried to belittle us and started making unwarranted speculations and predictions about our intentions and situation while we were trying to purchase a car. Unfortunately, the experience left us feeling judged, prompting us to leave without checking or purchasing the car! More