Bill Page Toyota

It was nice to see everyone in masks during this uncertain time of COVID. The service advisors and manager were very friendly. They seem to work well together. Keep up the great job! uncertain time of COVID. The service advisors and manager were very friendly. They seem to work well together. Keep up the great job! More

Bill Page Service is always helpful and honest. They explain what needs to be done and then explain what they have actually completed. They also inform you if there is something that you may need in the explain what needs to be done and then explain what they have actually completed. They also inform you if there is something that you may need in the future. More

These guys are pros! Quick, accurate, and friendly! They always go the extra step to make sure we leave with a safe car! They find the things that you need to have noticed but might miss! They always go the extra step to make sure we leave with a safe car! They find the things that you need to have noticed but might miss! More

Wonderful from the beginning Living in a continuing care resident community where I am confined due to the pandemic, It was wonderful that Bill Page Toyota was willing to pick up Living in a continuing care resident community where I am confined due to the pandemic, It was wonderful that Bill Page Toyota was willing to pick up my car, service it and return it to me. They have serviced my Highlander for years and I have always been pleased not only with their work but with their courtesy and friendliness. More

came in for maintenance service Donny, as always, was very pleasant, and quickly provided the service required. He also test drove my vehicle to access a particular sound that I requ Donny, as always, was very pleasant, and quickly provided the service required. He also test drove my vehicle to access a particular sound that I requested to look into. More

Usual great service This week we had both of our Corollas in for service - a number of items for the 2013 and the 6 month check for the 2020. In both cases Tu Tran was This week we had both of our Corollas in for service - a number of items for the 2013 and the 6 month check for the 2020. In both cases Tu Tran was our service manager. We have been coming to Bill Page for years re our earlier Corollas right up to today. We cannot recall any bad or unpleasant instance in all those years and Tu is definitely our Main Man! More

tire pressure check I came in without an appointment and was taken care of within the time quoted. Everyone is always very friendly and and the service is always efficie I came in without an appointment and was taken care of within the time quoted. Everyone is always very friendly and and the service is always efficient. More

I had a horrible time with the service center for my 2019 Corolla. I brought my car in because I started to hear a noise near the display console. It was not constant, but was becoming more frequent and w Corolla. I brought my car in because I started to hear a noise near the display console. It was not constant, but was becoming more frequent and was starting to bother me while driving. When I brought my car in for a 5000 mile inspection, I offered to stay in person to help explain the sound issue. After waiting 3 hours and hearing nothing on my car, I went to check on it. They had my car waiting and said they couldn't replicate the noise. Someone frustrated for waiting, I immediately replicated the noise and they're response was that "sometimes that happens". The explanation was that it was a part of the climate control system that makes noise, sometimes louder, sometimes nothing, but they won't fix it. I never had this issue with my old Corolla and they said it's a part only newer models have. I find it unlikely Toyota just makes noisier parts now, so I left and filled out a negative response to a survey that Bill Page sent out. They reach out two weeks later from the manager saying they are sorry and will look again if I want. I thought I would try again and brought my car in. This time when I replicated the noise, the service manager said he didn't hear anything, so it went from an unfixable part to I'm hearing things that no one else can. They kept my car for the day to look at it more, and not surprising at all, found nothing. They wasted two days of my time not fixing my car. What made it worse was having to explain the sound my car is making while sitting in the car and them saying they no longer hear it. They have lost my business from this poor service. More

I had come today to your exhibition in search of a cart that I bought, and after I tried some cars and came to speak with the sales representative about the price, I was surprised that there is an amount w that I bought, and after I tried some cars and came to speak with the sales representative about the price, I was surprised that there is an amount within the price that has nothing to do with the sale price and the employee told me that he could write off this amount, and while I was trying to speak about the price and that Car has more 6K mikes that it shows on the internet page. I was surprised that the employee told me, "This is a waste of time." This is unprofessional attitude from him. I didn't know how I can complain about the behavior at that time, I will never come back to this place again what offers you have. More

Six-star service! I would give Bill Page Toyota a six-star review if that were possible, simply on the basis of their excellent service manager - Tu Phong. When we are I would give Bill Page Toyota a six-star review if that were possible, simply on the basis of their excellent service manager - Tu Phong. When we are lucky, we find service providers who are very good at what they do. Mr. Phong certainly qualifies. But it is rare to find someone who really loves what s/he does. That's Mr. Phong! For example, I called him this week to work out a plan for me to bring in my Prius late for its routine service, because of social-distancing restrictions. He made it clear that, "because you are my customer," he would take care of me whenever that was - whatever Toyota's policy might be. That was great! But then, the next day, he called back to say that he had been thinking about my situation that night. He offered to come personally to my house, pick up the car, make sure that only he and one technician worked on it, then wipe everything down before returning it to me - all that very afternoon. Outstanding service from an outstanding manager! More