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Bill Page Toyota

Falls Church, VA

4.1
273 Reviews

2923 Annandale Road

Falls Church, VA

22042

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Showing 273 reviews

August 03, 2020

Tu Tran has been providing me outstanding service since 2002. He is the best. I take 3 rav4s to him for service. I trust him More

by Wmroscoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Aug 05, 2020 -

Bill Page Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Bill Page Toyota Team

August 03, 2020

Tu Tran and his staff provided excellent service; spotted my need for a new battery and thereby made my upcoming road trip safe and secure More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Aug 05, 2020 -

Bill Page Toyota responded

Thank you for putting your trust in Bill Page Toyota! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Bill Page Toyota Team

Jan 28, 2021 -

Ed responded

I attempted to submit the same favorable review for Tu Tran for the service That I submitted in August 2020 and then received on 1/27/2021, but was unable to follow the steps in your computer system. Please accepted this comment in lieu of your normal service review. Ed cooney

July 31, 2020

Good experience Reminded me to schedule for 6 mo check. thank you. No complaints. Efficient service. Previous review was incorrect. Employees were wearing masks. More

by mhsingletary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Husband brought car in. I don't know.
Aug 04, 2020 -

Bill Page Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Bill Page Toyota Team

July 31, 2020

Excellent Service Couldn't be more satiisfied. Friendly and informed service representative. Called me and kept me informed as to the status of my car. I'm always ha More

by jaren.horsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know any of their names.
Aug 04, 2020 -

Bill Page Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Bill Page Toyota Team

July 31, 2020

Called beforehand. Told to come between 2-4; came at 3. Taken immediately. I was Told they would start the inspection right away and it would take 30-40 minutes. I went on a 25 minute walk and as I arrived More

by jbstrauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tran
Aug 04, 2020 -

Bill Page Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Bill Page Toyota Team

July 30, 2020

recent service Another first rate experience.......great service, as usual.....a special thanks to Tu Ahn Tran for his always fine customer service......Tu is a real More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Ahn Tran
Aug 03, 2020 -

Bill Page Toyota responded

Hi Skip and thanks for the great feedback! We're very happy that Tu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Bill Page Toyota Team

July 30, 2020

Appreciated the pick-up/delivery service offered during the pandemic. Haven’t driven car in 4 months and wanted to be sure it was safe to drive. More

by jseley
Recommend Dealer
Yes
Employees Worked With
Tu Phong, Donny Villatoro
Aug 03, 2020 -

Bill Page Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Bill Page Toyota Team

July 26, 2020

Safety Inspections & Maintenance Continued Great service on both my RAV 4 (Exhaust system & major tune up) and Highlander (new tires). Both running like new.. And appreciated the More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu / Chung
Jul 28, 2020 -

Bill Page Toyota responded

Thank you so much for sharing your experience with us! Please let us know if we can help with anything else. Sincerely, The Bill Page Toyota Team

July 24, 2020

Clean, comfortable, professional Bill Page dealership is clean, comfortable, and prompt. My service appointment was easy to get at a time I preferred. This was the first service for More

by elundstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami Albaho
Jul 24, 2020 -

Bill Page Toyota responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Bill Page Toyota Team

July 23, 2020

Every one I spoke with was helpful and kind. It did take long to repair. The location is very convenient. I recommend Bill Page Toyota More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami
Jul 24, 2020 -

Bill Page Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Bill Page Toyota Team

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