Bill Page Toyota

I purchased my 2019 Highlander new from Bill Page Toyota based on these criteria: 1] the excellent reputation for customer service after the sale; 2] the outstanding performance record of Toyota product based on these criteria: 1] the excellent reputation for customer service after the sale; 2] the outstanding performance record of Toyota products as a whole, especially the Highlander; 3] my previous fourteen year relationship with the Bill Page Automotive Group as a customer at Bill Page Honda; 4] a truly memorable and pleasant experience at the time of vehicle selection and purchase. My experience today has only reinforced the original decision to buy a new Highlander from Bill Page Toyata as the best one for me. I am a very satisfied customer, and hope to be so for many more years. More

It is convenient for where I live/work. The service managers are courteous and helpful. The waiting area is pleasant and reasonably quiet. My only criticism would be that In one instance I believe managers are courteous and helpful. The waiting area is pleasant and reasonably quiet. My only criticism would be that In one instance I believe that the service manager should have warned me in advance that a problem was developing.(from one quarter to the next). More

We have had Toyota service maintenance for 20 years on our Corolla and Camry, and Mr. Tu Tran (service advisor) has been very helpful on our vehicles. We had to move oversea (Japan) on Aug. 31, 2020 for g our Corolla and Camry, and Mr. Tu Tran (service advisor) has been very helpful on our vehicles. We had to move oversea (Japan) on Aug. 31, 2020 for good, and we called him to take Camry 2001 for free since we just have to get rid of the vehicle (just donation), and he gave us advice just bring the vehicle on our convenience which was Aug. 30, telling us just drop the vehicle. We went Toyota Falls Church, and though the service department was closed on Sunday, sales representative there was very helpful to leave the key and title (gave us advice how to transfer the title). All in all, we always have very good experiences with Toyota Falls Church, especially longtime friendly service by Mr. Tu Tran! from Haruya and Hiroko Tsuchida More

Always happy to bring our cars in for service Always friendly and professional Always willing to go above and beyond for their customers Custoner service seems to be a number one priority friendly and professional Always willing to go above and beyond for their customers Custoner service seems to be a number one priority More

Have been a sales and service customer at Bill Page Toyota for more than 30 years. All experiences (and the Toyota brand) have been excellent. Toyota for more than 30 years. All experiences (and the Toyota brand) have been excellent. More

I received the excellent service that I have come to expect after 16 years of experience as a customer of Bill Page Toyota. Friendly efficiency and professional service. expect after 16 years of experience as a customer of Bill Page Toyota. Friendly efficiency and professional service. More

Every thing was great except I had to wait A long time to get my car after paying. This is common experience since the remodel. get my car after paying. This is common experience since the remodel. More

Excellent service from start to end. Every employee that I encounter was kind and happy to assist not just me, but everyone else that was there for service. I encounter was kind and happy to assist not just me, but everyone else that was there for service. More

We initially called to learn about the flexibilities Bill Page would provide for us, because we were uncomfortable with the idea of a regular maintenance during covid. Mr. Chung in the service department Page would provide for us, because we were uncomfortable with the idea of a regular maintenance during covid. Mr. Chung in the service department was excellent! He understood our concern and immediately found a solution for us. He also ensured our car’s maintenance was done quickly and called us back to let us know when and how we can safely retrieve our car back. He was top notch, we are extremely happy with his help. More

Everyone was courteous and efficient. All wore masks and I felt they had minimized my risk of being infected with Covid 19. The car was ready in an hour I felt they had minimized my risk of being infected with Covid 19. The car was ready in an hour More