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Bill Page Toyota
Falls Church, VA
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We have had Toyota service maintenance for 20 years on our Corolla and Camry, and Mr. Tu Tran (service advisor) has been very helpful on our vehicles. We had to move oversea (Japan) on Aug. 31, 2020 for g our Corolla and Camry, and Mr. Tu Tran (service advisor) has been very helpful on our vehicles. We had to move oversea (Japan) on Aug. 31, 2020 for good, and we called him to take Camry 2001 for free since we just have to get rid of the vehicle (just donation), and he gave us advice just bring the vehicle on our convenience which was Aug. 30, telling us just drop the vehicle. We went Toyota Falls Church, and though the service department was closed on Sunday, sales representative there was very helpful to leave the key and title (gave us advice how to transfer the title). All in all, we always have very good experiences with Toyota Falls Church, especially longtime friendly service by Mr. Tu Tran! from Haruya and Hiroko Tsuchida More
Always happy to bring our cars in for service Always friendly and professional Always willing to go above and beyond for their customers Custoner service seems to be a number one priority friendly and professional Always willing to go above and beyond for their customers Custoner service seems to be a number one priority More
I received the excellent service that I have come to expect after 16 years of experience as a customer of Bill Page Toyota. Friendly efficiency and professional service. expect after 16 years of experience as a customer of Bill Page Toyota. Friendly efficiency and professional service. More
Excellent service from start to end. Every employee that I encounter was kind and happy to assist not just me, but everyone else that was there for service. I encounter was kind and happy to assist not just me, but everyone else that was there for service. More
We initially called to learn about the flexibilities Bill Page would provide for us, because we were uncomfortable with the idea of a regular maintenance during covid. Mr. Chung in the service department Page would provide for us, because we were uncomfortable with the idea of a regular maintenance during covid. Mr. Chung in the service department was excellent! He understood our concern and immediately found a solution for us. He also ensured our car’s maintenance was done quickly and called us back to let us know when and how we can safely retrieve our car back. He was top notch, we are extremely happy with his help. More
Everyone was courteous and efficient. All wore masks and I felt they had minimized my risk of being infected with Covid 19. The car was ready in an hour I felt they had minimized my risk of being infected with Covid 19. The car was ready in an hour More
Buying car and conducting service to my old car It is excellent reception and customer-centered service. I was provided many options to choose and had enough information in order to make informed d It is excellent reception and customer-centered service. I was provided many options to choose and had enough information in order to make informed decisions. More
I didn’t have waiting time. They have extraordinary service, and I am very pleased with the service. Thank you very much for their professionalism. service, and I am very pleased with the service. Thank you very much for their professionalism. More