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Bill Page Toyota

Falls Church, VA

4.0
267 Reviews

2923 Annandale Road

Falls Church, VA

22042

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Showing 267 reviews

November 29, 2020

Took our car on short notice. Quickly analyses the problem and ordered parts. The parts took longer than expected to arrive, so the customer service folks provided a loaner car. Thanks for your outst More

by Cklyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yeom Chung
Dec 01, 2020 -

Bill Page Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Bill Page Toyota Team

November 28, 2020

Good service, good people, good experience. performed required maintenance, I will see you when next is required. Car was returned clean. Good location. I am happy.Daniel Turner gave good service. More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu
Dec 01, 2020 -

Bill Page Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bill Page Toyota Team

November 26, 2020

Tu and Abdul went out of their way to explain to me why I had developed a minor leak from my Highlander engine. I found them knowledgeable, competent and their manner put me immediately at ease. They fixed m More

by FB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Abdul
Dec 01, 2020 -

Bill Page Toyota responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem on your Toyota Highlander in an efficient and professional manner. Thank you for your loyalty to us here at Bill Page Toyota and we look forward to your continued business! Sincerely, The Bill Page Toyota Team

Dec 01, 2020 -

Bill Page Toyota responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Bill Page Toyota Team

November 23, 2020

As a first time customer, Tu Phung treated me fairly. The notifications were helpful. The only thing would be not having the car washed upon pick up. More

by TimB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Phung
Nov 25, 2020 -

Bill Page Toyota responded

We really appreciate your feedback, Tim. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Bill Page Toyota Team

November 23, 2020

Fair and efficient service. Tu went out of the way to explain issues with my vehicle and to outline any options available. Always good service from him. More

by evansseaside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Nov 25, 2020 -

Bill Page Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Tu was able to provide an efficient and overall positive experience. Sincerely, The Bill Page Toyota Team

November 20, 2020

I continue to return to Bill Page Toyota for service due to the excellent customer service received from service advisor Donny Villatoro along with the excellent leadership under Mr. Tran . More

by dbva1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Villatoro and Mr Tran
Nov 24, 2020 -

Bill Page Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Bill Page Toyota Team

November 20, 2020

There is nothing I hate more than buying a car. I decided to replace my older model for a number of reasons and went to see what was available at Bill Page Toyota. There I met Mr. Mustafa Anoua. A More

by qalmaq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Anoua
Nov 24, 2020 -

Bill Page Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience here at Bill Page Toyota! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bill Page Toyota Team

November 19, 2020

Mr Tran is always courteous and very helpful. He got someone to look at my tires because the low pressure light was on. It was determined that they just required air, so that was done at no charge, as t More

by SGL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Nov 21, 2020 -

Bill Page Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bill Page Toyota Team

November 18, 2020

I brought my car in for a state inspection today. I decided to wait, and it went very quickly. I am very satisfied with the service. More

by CA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember.
Nov 20, 2020 -

Bill Page Toyota responded

CA, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bill Page Toyota Team

November 18, 2020

As always, Tu Tran is wonderful. This time his time estimate was a little off, but in general, service was great. Coronavirus precautions were taken More

by willpeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
see above
Nov 20, 2020 -

Bill Page Toyota responded

Thank you for your great review, Will! We're glad to have Tu on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bill Page Toyota Team

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