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Bill Page Toyota

Falls Church, VA

4.0
271 Reviews

2923 Annandale Road

Falls Church, VA

22042

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Showing 271 reviews

December 11, 2020

The staff were very helpful. I made a call once I knew what type of vehicle I was looking for. Yaw, the Internet Service Manager was very responsive. He answered every question that I had, whether I email More

by Paula in Arlington VA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yaw Ayirebi
Dec 15, 2020 -

Bill Page Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bill Page Toyota Team

December 10, 2020

Fabulous service. I had a dead battery which they replaced promptly without an appointment under warranty. They also replaced the battery in a key FOB gratis. More

by Ron Bo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny.
Dec 14, 2020 -

Bill Page Toyota responded

We really appreciate your feedback, Ron. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Bill Page Toyota Team

December 03, 2020

I have always received very good service at Bill Page Toyota. My latest visit was for a State inspection as well as replace headlights. Although one headlight was out I asked for both to be replaced. More

by sdespotsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Turner
Dec 07, 2020 -

Bill Page Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Bill Page Toyota Team

December 01, 2020

Always had good experience at Parts and Service department. Friendly service staff. Professional attitude. Always discussed and seek customer's approval if problems are found during service appo More

by kl227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Dec 03, 2020 -

Bill Page Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bill Page Toyota Team

November 29, 2020

Took our car on short notice. Quickly analyses the problem and ordered parts. The parts took longer than expected to arrive, so the customer service folks provided a loaner car. Thanks for your outst More

by Cklyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yeom Chung
Dec 01, 2020 -

Bill Page Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Bill Page Toyota Team

November 28, 2020

Good service, good people, good experience. performed required maintenance, I will see you when next is required. Car was returned clean. Good location. I am happy.Daniel Turner gave good service. More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu
Dec 01, 2020 -

Bill Page Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bill Page Toyota Team

November 26, 2020

Tu and Abdul went out of their way to explain to me why I had developed a minor leak from my Highlander engine. I found them knowledgeable, competent and their manner put me immediately at ease. They fixed m More

by FB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Abdul
Dec 01, 2020 -

Bill Page Toyota responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem on your Toyota Highlander in an efficient and professional manner. Thank you for your loyalty to us here at Bill Page Toyota and we look forward to your continued business! Sincerely, The Bill Page Toyota Team

Dec 01, 2020 -

Bill Page Toyota responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Bill Page Toyota Team

November 23, 2020

As a first time customer, Tu Phung treated me fairly. The notifications were helpful. The only thing would be not having the car washed upon pick up. More

by TimB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Phung
Nov 25, 2020 -

Bill Page Toyota responded

We really appreciate your feedback, Tim. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Bill Page Toyota Team

November 23, 2020

Fair and efficient service. Tu went out of the way to explain issues with my vehicle and to outline any options available. Always good service from him. More

by evansseaside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Nov 25, 2020 -

Bill Page Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Tu was able to provide an efficient and overall positive experience. Sincerely, The Bill Page Toyota Team

November 20, 2020

I continue to return to Bill Page Toyota for service due to the excellent customer service received from service advisor Donny Villatoro along with the excellent leadership under Mr. Tran . More

by dbva1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Villatoro and Mr Tran
Nov 24, 2020 -

Bill Page Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Bill Page Toyota Team

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