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Bill Page Toyota
Falls Church, VA
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The staff were very helpful. I made a call once I knew what type of vehicle I was looking for. Yaw, the Internet Service Manager was very responsive. He answered every question that I had, whether I email what type of vehicle I was looking for. Yaw, the Internet Service Manager was very responsive. He answered every question that I had, whether I emailed him, texted him or called him. He was terrific. More
Fabulous service. I had a dead battery which they replaced promptly without an appointment under warranty. They also replaced the battery in a key FOB gratis. replaced promptly without an appointment under warranty. They also replaced the battery in a key FOB gratis. More
I have always received very good service at Bill Page Toyota. My latest visit was for a State inspection as well as replace headlights. Although one headlight was out I asked for both to be replaced. Toyota. My latest visit was for a State inspection as well as replace headlights. Although one headlight was out I asked for both to be replaced. I received a call letting me know that my truck was ready and that the headlight was replaced. When I said I asked for both headlights to be replaced, the individual who called must have looked at the order form, apologized and said the other light would be replaced ASAP. I received a text later letting me know that my truck was ready and everything was taken care of. More
Always had good experience at Parts and Service department. Friendly service staff. Professional attitude. Always discussed and seek customer's approval if problems are found during service appo department. Friendly service staff. Professional attitude. Always discussed and seek customer's approval if problems are found during service appointment that are beyond customary service points. More
Took our car on short notice. Quickly analyses the problem and ordered parts. The parts took longer than expected to arrive, so the customer service folks provided a loaner car. Thanks for your outst problem and ordered parts. The parts took longer than expected to arrive, so the customer service folks provided a loaner car. Thanks for your outstanding customer service. More
Good service, good people, good experience. performed required maintenance, I will see you when next is required. Car was returned clean. Good location. I am happy.Daniel Turner gave good service. required maintenance, I will see you when next is required. Car was returned clean. Good location. I am happy.Daniel Turner gave good service. More
Tu and Abdul went out of their way to explain to me why I had developed a minor leak from my Highlander engine. I found them knowledgeable, competent and their manner put me immediately at ease. They fixed m had developed a minor leak from my Highlander engine. I found them knowledgeable, competent and their manner put me immediately at ease. They fixed my problem quickly and charged a fair price for their work. You can't ask for more! FB. Springfield, VA More
As a first time customer, Tu Phung treated me fairly. The notifications were helpful. The only thing would be not having the car washed upon pick up. notifications were helpful. The only thing would be not having the car washed upon pick up. More
Fair and efficient service. Tu went out of the way to explain issues with my vehicle and to outline any options available. Always good service from him. explain issues with my vehicle and to outline any options available. Always good service from him. More
I continue to return to Bill Page Toyota for service due to the excellent customer service received from service advisor Donny Villatoro along with the excellent leadership under Mr. Tran . to the excellent customer service received from service advisor Donny Villatoro along with the excellent leadership under Mr. Tran . More