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Bill Page Toyota

Falls Church, VA

4.0
271 Reviews

2923 Annandale Road

Falls Church, VA

22042

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Showing 271 reviews

February 12, 2021

They did a fast and efficient scheduled maintenance and safety inspection. The service team was happy to come to my home to collect my vehicle and in about three hours time they returned it completed. Ve More

by swantrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turner
Feb 17, 2021 -

Bill Page Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bill Page Toyota Team

February 10, 2021

Everyone I encountered during my service visit was polite and friendly. Everyone was wearing their masks although I did witness one wearing his below his nose. I was kept informed of service and time. The More

by Jenn30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu and several others.
Feb 12, 2021 -

Bill Page Toyota responded

Jenn, thank you for the feedback! We are happy to hear about your positive experience at Bill Page Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Bill Page Toyota Team

February 10, 2021

My service appointment went very well and was completed quickly. Later I opened the storage compartment between the front two seats and realized that someone had gone through it although nothing seemed to More

by lmh621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He did not introduce himself
Feb 12, 2021 -

Bill Page Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Bill Page Toyota Team

Feb 13, 2021 -

lmh621 responded

The service went well but someone went through the center console.

January 31, 2021

The personnel in the service department were helpful as I have difficulty hearing with that required mask. The wait time was also reasonable. Thank you. Will return. More

by lb_orders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Feb 02, 2021 -

Bill Page Toyota responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Bill Page Toyota Team

January 28, 2021

Brought second Toyota (this one a Camry Hybrid) for 6 month/5,000 mile servicing in two weeks. Same service manager (Dan Carcamo). Same excellent service and responsiveness. This makes periodic maintenan More

by JohnB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Carmaco
Feb 01, 2021 -

Bill Page Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bill Page Toyota Team

January 27, 2021

Tu in Service is always friendly and attentive! I dropped my car off a few hours before my scheduled appointment time, and it was ready for pickup soon thereafter. More

by E Townsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu
Jan 29, 2021 -

Bill Page Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Bill Page Toyota Team

January 20, 2021

First time visiting this dealership after purchasing Toyota Avalon from a different dealership. Although I arrived half an hour prior to appointment, I was well received and car was immediately taken f More

by JohnB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Carmaco
Jan 22, 2021 -

Bill Page Toyota responded

Thank you for the positive review, John and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Bill Page Toyota Team

January 19, 2021

I scheduled an appointment via the website. I was greeted upon pulling in to the service department. We reviewed what would be done for service, and I was given a 1.5 hour timeframe for when my car would be More

by lwc2
Recommend Dealer
Yes
Employees Worked With
Daniel Turner
Jan 21, 2021 -

Bill Page Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Bill Page Toyota Team

January 17, 2021

This dealership is friendly,knowledgeable, the waiting room is well decorated and cleaned. I wish you can have more about car or Toyota cars magazines at the waiting room so I read or research about my fu More

by Dragon 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Jan 20, 2021 -

Bill Page Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Bill Page Toyota Team

January 17, 2021

Love this dealership's service center! They always take care of us - friendly, courteous and knowledgeable. Especially value Tu's assistance over the years. Will continue to buy Toyotas because we know the More

by kscnative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Tran
Jan 20, 2021 -

Bill Page Toyota responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Bill Page Toyota Team

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