Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill McCandless Ford
Mercer, PA
48 Reviews
We do things differently at our dealership because we care about our customers. While many dealerships move on as soon as they get the sale, our approach is the exact opposite. We are here for you during the sale, and our expert service department will continue to be here to provide reliable service long after your purchase. That’s why so many customers come back to us year after year for their automotive needs. We are the local Ford dealer near Pittsburgh that serves our community. We always have been, and we always will be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 48 reviews
Verified Customer
May 05, 2026
Service depart is excellent! Thorough and on target with Customer Service. Friendly, kind and professional. Would highly recommend this service team. Thorough and on target with Customer Service. Friendly, kind and professional. Would highly recommend this service team. More
by BRENDA33
Employees Worked With
Sam, Marshal
May 04, 2026
I was very pleased with this dealership in that they were willing to supply me with a second key to my car when it was discovered that the previous owner had removed the key from the key fob. They also were willing to supply me with a second key to my car when it was discovered that the previous owner had removed the key from the key fob. They also were able to pull the keyless code for the car when it was discovered that the previous owner did not return the keyless entry code when he traded in the car. More
by henrymc1
Employees Worked With
Darien Ondich
April 19, 2026
Darien was excellent to work with. He did not pressure me in any way and was great to work with. He was very patient with me as I took a week to decide on the purchase. I would highly He did not pressure me in any way and was great to work with. He was very patient with me as I took a week to decide on the purchase. I would highly recommend him and McCandless Ford. The finance person was also very friendly and helpful. More
by dbaumgardn
Employees Worked With
Darien
April 19, 2026
i could not ask for a better sales deal . everyone was polite and friendly i drove hour and half to the dealership i would go back again salesman made me feel comfortable answered all question everyone was polite and friendly i drove hour and half to the dealership i would go back again salesman made me feel comfortable answered all questions everything was clean and organized i was treated with respect would defenitly go back and recommend them More
by TSEDLACEK01
Employees Worked With
joe mike
April 17, 2026
Annual RV state inspection and oil change done. Was done on schedule while i waited and got it back quickly. Cupon for reduced cost inspection was appreciated Was done on schedule while i waited and got it back quickly. Cupon for reduced cost inspection was appreciated More
by paul-king
Employees Worked With
Sorry don't recall
April 15, 2026
The sales process was awesome! We every one who works there is fantastic! Darien, Joe, Matt and Rose are fantastic people to work with! We every one who works there is fantastic! Darien, Joe, Matt and Rose are fantastic people to work with! More
by dweriksson
Employees Worked With
Darien, Joe, Matt and Rose
