Bill McBride Subaru

Bill McBride Subaru responded

Thank you for your valuable feedback. We are very pleased to learn that Kara was able to place you into the truck that you wanted. It is important to us that we place you in a vehicle that you are comfortable with, meets your needs , lifestyle, and your budget. We look forward to assisting you again in the future and thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. Our main priority to our customers is your safety at all times. We will always look into alternative measures to keep you and your vehicle safe and keep in mind the financial burden that vehicle maintenance can be on a person with a fixed income. We are so happy that Jessica was able to help you and alleviate your concerns. We look forward to assisting you in the future and we thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. We are sorry that we could not earn your business at this time, but we thank you for giving us the opportunity. We look forward to the opportunity again in the future, and we know that Kara will equally be looking forward to it as well. If there is anything we can do for you in the meantime, please do not hesitate to reach out to us. We look forward to continuing to build a relationship with you and welcome you to the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. We appreciate hearing from our customers and to learn what we are doing right and what we need improvement on. It helps us to provide you with an exceptional customer experience. We are very pleased to learn that we were able to accommodate your needs and we look forward to your next visit with us as well. Thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. One of the things we require our Sales Team of, is to connect with our customers and build a relationship. It is important to us that we learn about you so that we can place you in a vehicle that accommodates your needs, lifestyle, and budget. We always want to ensure that you are purchasing a vehicle that is meant for you. We are pleased to hear that Jesse was able to help you find the perfect vehicle. We look forward to assisting you in the future and continuing our relationship with you. Thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. We truly appreciate hearing from our customers on their experience. We believe in complete transparency and that purchasing a new vehicle is a big investment that requires the time to determine if a vehicle is right for your lifestyle and your budget. We are pleased to know that Jesse was able to accommodate you in this manner. We look forward to assisting you in the future and thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. We value our customers opinions and we are pleased that we always meet your expectations. As a Subaru dealer we demand a standard of excellence and our Service Team, we can proudly say, goes above and beyond that standard. The time and commitment that they give every day for our customers can not be measured. Hearing praise from customers such as yourself is a validation to their commitment to you. We look forward to assisting you in the future and thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. We understand how bothersome having service work done to your vehicle can be. Which is why we try our very best to get you in and out within a reasonable amount of time while thoroughly maintaining your vehicle. The safety and health of your vehicle is our primary concern. We do however want your wait time to be an enjoyable one. We hope that you were able to take advantage of our service waiting area and all the amenities that we offer to provide you with an exceptional customer experience. We look forward to assisting you in the future and thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Thank you for your valuable feedback. Providing our customers with an exceptional customer experience is very important to us. We understand that having your vehicle serviced is not convenient. It takes time out of your schedule and so we try very hard to make our customers as comfortable as possible and accommodate them as much as we can. We try our very best to thoroughly maintain your vehicle in a timely manner. We are glad to know that you were able to enjoy our service lounge and please keep in mind that we also do offer shuttle service. We look forward to assisting you again soon and thank you for being a part of the Bill McBride family.

Bill McBride Subaru responded

Dear Judy, Thank you for your valuable feedback. We are very pleased to know that Kara was able to assist you in the purchase and the understanding of all aspects of your new vehicle. Subaru's technology is constantly changing to keep current and Kara always is sure to stay on top of what new features they come out with. Her job is to be sure that you are truly comfortable with every aspect of your new vehicle. We look forward to assisting you in the future and thank you for being a part of the Bill McBride family.