Bill McBride Subaru

Feeling stolen from At most dealerships you get totally ripped off on service and labor so why should expect less at Bill McBride's Subaru. Labor rate $99 per hour, parts At most dealerships you get totally ripped off on service and labor so why should expect less at Bill McBride's Subaru. Labor rate $99 per hour, parts double the price you can purchase at an parts store and when I asked I was told our prices are better then the parts stores. Purchased a new Subaru from them car is great never have loved the service. If it were not for a recall never would have gone back. Please purchase and have your work done some where else. More

Poor Customer Service I would not recommend this company to anyone. I would actually deter you from buying a car from this dealership. I find they are all about money eve I would not recommend this company to anyone. I would actually deter you from buying a car from this dealership. I find they are all about money even if it is lying and stealing from their customers. Parts and phone calls promised are never returned. Their all about them selves and screw over several customers in the process. More

Forced to buy what they want to sell you Test drove car , asked for prices on lease specials , and was not offered any , being Presidents' Day , always seems to have some type of deals offere Test drove car , asked for prices on lease specials , and was not offered any , being Presidents' Day , always seems to have some type of deals offered , none , was told Subaru doesn't have them like Chevrolet. ! Told them I needed to get to $200 or less for lease and told they can't do it , never asking if I could put down the correct amount of cash to get there ! Well a little more internet search and I found the lease that I thought was being offered at $ 229 a month with $2000 down , just would have to put a little more down to get to the amount I desired ! They may have not had this car , but would not even look else where for it , so I'm forced to buy what they had ! Not good business ! Never again to this dealer. ! More

better deal elsewhere I had my ford fusion appraised for a trade toward a new Subaru WRX and was not happy with the offeroffer or experience AT ALL. Then (after waiting an I had my ford fusion appraised for a trade toward a new Subaru WRX and was not happy with the offeroffer or experience AT ALL. Then (after waiting an hour to be helped) when I told the salesman what exactly I was looking for he said "I don't think I'll even be able to find one, but I'll call you if I do" I waited about a day and heard nothing so went online to cars.com and found the car myself in NH. Not only did they have the car I was looking for at Subaru of Keene NH but they offered me over 3k more for a trade than McBride's did without even seeing the vehicle in person. I put a few hundred dollars down for them to hold the car until the next day when I could get there and they were true to their word. Won't be going back to McBride's again. More

I was shocked. I had heard nothing but good things about them. There was a used Jeep that I was drooling for ... I would have done just about anything if they would have met me half way. Instead, during the them. There was a used Jeep that I was drooling for ... I would have done just about anything if they would have met me half way. Instead, during the trade in inspection they were checking things such as scratches and marks that weren't even there (inside and outside the vehicle). According to them and I quote "it was so the back would know to buff and 'check' everything." I had already been to multiple dealers prior to this was being offered +$6,800 for my car for trade in. Due to their "check" system they offered me $3,750. I got up, giggled and walked out! In my opinion, they saw a female come in and think that they could just blow smoke up my dress ...... needless to say another dealer got my business, offered me $7,000 trade in and now I am their customer! More

After emailing and a brief call no one has still tried to contact me. It would be unfair to rate this dealer but feel disappointed overall. contact me. It would be unfair to rate this dealer but feel disappointed overall. More

First off the finance person Hillary was great, very friendly, and obtained the interest rate I was looking for. Salesman was good. Did not get what I wanted for trade but really like my 2013 Subaru Cr friendly, and obtained the interest rate I was looking for. Salesman was good. Did not get what I wanted for trade but really like my 2013 Subaru Crosstrek. Great vehicle. Dealership is professional and thorough when explaining features of vehicle and maintenance. Overall a really good experience. More

With the help of this dealership I was able to purchase my dream WRX. I was treated like a VIP the second I walked in and experienced nothing but friendly people willing to help. Sales was low pressure and my dream WRX. I was treated like a VIP the second I walked in and experienced nothing but friendly people willing to help. Sales was low pressure and their Service facilities and newly remodled Subaru dealership are State of the Art. If you're looking for an alternative to Burlington Subaru this is your place. Really good people here. More

We were in the process of looking for another car, and no one in lets say the Watertown area was able to help us for various reasons. So we were looking online and stumbled across Bill McBride's in Plattsbu one in lets say the Watertown area was able to help us for various reasons. So we were looking online and stumbled across Bill McBride's in Plattsburg, NY . Low and behold they had a car that my husband was interested in, so we filled out the online app., got a quick responds from them. They were able to help us! We went up test drove the car and went back 2 wks later to pick it up. They were very efficient and knowledgeable. All the people there were very friendly and courteous. An over all great experience! Would recommend them for sure. THANK YOU, JOHN and DEBBIE More