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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,370 Reviews

252 Route 303

Orangeburg, NY

10962

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3,370 Reviews of Bill Kolb Jr. Subaru

August 27, 2024

Very pleased with my very first service visit since my first ever Subaru. Great car - great service Al was very kind and patient helping me with fixing my MY SUBARU APP for remote starting my car. Than More

by dpspinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Aug 27, 2024 -

dpspinn responded

Thank you!

August 26, 2024

I have not have many good experiences with this dealership in the past. It’s hard to trust More

by bable11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene
Aug 31, 2024 -

Bill Kolb Jr. Subaru responded

bable11, Thank you for informing me about your experiences. Please know that we are looking into your concerns, and Emelin Montalvo, the service manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Chris Flood General Manager cflood@bkcars.com

August 23, 2024

Great service. The estimated time was right on target. The workers were very nice and helpful More

by gdblessu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Flood.
Aug 25, 2024 -

Bill Kolb Jr. Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

The people in the service center are always very pleasant, competent, and explain things to me well. It is a pleasure to be in the lounge, waiting for my car. More

by dembear@ail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Hernandez
Aug 24, 2024 -

Bill Kolb Jr. Subaru responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2024

The Bill Kolb Subaru service department always provides the utmost care and quality service to all its patrons. For several years we’ve had our family line of Subaru’s serviced at this location. They ensur More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene, Nicole, Stephen, Al Cisneros
Aug 24, 2024 -

Bill Kolb Jr. Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kolb Jr. Subaru! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Long wait once we showed up For our oil change appointment Once vehicle taken into shop. Also-requested tire rotation and Specified 36 lbs of tire pressure. Checked when we left-tire Press More

by docracer911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 24, 2024 -

Bill Kolb Jr. Subaru responded

docracer911, I appreciate you taking the time to inform me about your recent appointment. I deeply regret any inconvenience you may have encountered concerning your request for tire rotation. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Emelin Montalvo Service Manager emontalvo@bkcars.com

August 17, 2024

Great customer service. Very friendly staff. Great price on the car I was looking for. Extremely satisfied with my purchase. More

by homer5887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maryellen Dixon
Aug 19, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2024

I purchased a Subaru from this dealer seven years ago, and I decided to buy from them again this time, leaving me with a very positive impression. They listened carefully during price negotiations, and th More

by Dandelion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Asaro, Marty Shuvall
Aug 18, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2024

I had a great purchase experience with Juan Torres and great first service experience with service advisor Nicole Rosado. Friendly and knowledgeable staff. The waiting area in service is comfortable and More

by eztu48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Rosado, Juan Torres
Aug 10, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Juan Torres and Nicole Rosado here at Bill Kolb Jr. Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

The dealership is Clean, friendly, efficient, knowledgeable, made me feel like an important person. I will return there. More

by Lauriegriffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in service department , Anthony Circelli
Aug 07, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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